Location is good, very close to metro line 3, and the room is comfortable even it’s a bit outdated, and the breakfast is very nice.

The reception lady is very rude

Location is excellent, just a few minutes walk from the Piazza Duomo. Personnel is polite and friendly.

Tram line passes just in front of the hotel, that might affect your sleep

Good breakfast, cleanliness, friendly and helpful staff. Very central.

Maybe change the baths in the bathroom to modern showers. Although we always used them as showers.

The location, staff, room, breakfast

the beds were uncomfortable

An absolute pearl in the very heart of Milan! Super friendly staff, classy suites and delicious breakfast to optimize a few days of relax and business meetings literally at 5 minutes on foot from the strategic Piazza del Duomo, Piazza Diaz, Piazza della Scala and the inevitable Quadrilatero della Moda (Fashion District). A total keeper for anyone passing by!

Impeccable service, luxurious amenities, every moment was a filled of hospitality—truly a five-star haven that exceeded all expectations. The whole hotel staff from front desk, bell boys, restaurant and bar attendants to the cleaning staff - everyone was unpretentiously nice, welcoming and kind. The breakfast selection was healthy and had a large variety of excellently prepared foods and snacks. The location is excellent and strategic both in the centre of the city, close to all possible public transports, grocery stores and good fast food, and the city centre at the same time in a very quiet street, sound insulated and large rooms and felt very warm and cozy. Can't thank enough for the warm welcome and friendly attitude we received each day from the restaurant manager. The hotel is very child friendly and safe.

Five minutes of walking to the Duomo di Milano, a nice room and breakfast, I needed nothing more! All the staff was very kind and very helpfull.

1. Waking up in the morning with light pain in my back was not so fun. but I'm not sure that the bed is the reason for it. 2. The room has a shower, which I prefer over a bathtub, but there was no light there, making it a little bit risky.

The perfect location. Amazing reception staff. We forgot a lot of things in the room, in the refrigerator. But the gentleman at the reception told us not to worry, that everything would be saved. When we returned a few days later, everything was returned to us intact, carefully preserved. We are very impressed with such care.

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Perfect location to visit the city center and for attending conference at the university located few meters away from the hotel. Breakfast was nice, just missing fresh orange juice. Staff was extremely nice and helpful. Room was large with a beautiful bathroom and a very comfortable bed. Room and shared areas were super clean.

internet was moody and sometimes very slow which may be an issue when you need to work.

Lovely large bedroom. Bathroom facilities were excellent, lovely hot water, lovely shower. Good wardrobe space, very user friendly safe, one of easiest safe's we have ever had to use and an excellent size. Excellent choice of breakfast. Close to main square. Very efficient, well organised reception, taxi calling, helping with luggage. Evening meal at restaurant, both service and food were excellent. Very clean hotel and very helpful staff. Always on the ball. A hotel we can recommend for both service and location.

No Tea and coffee facilities. Beds were too low. Only one pillow for each person there needs to be two each. Pillows too hard. Wood panelling at bottom of beds need changing as they were badly damaged. Decor of bedroom needs updating.