NewVida Preserve didn’t disappoint. We love the location-safe and super quiet(day and night), room-super cozy, clean and same as the one on the picture, backyard- with a lot of seats where you can relax, meditate and enjoy your coffee with the jaw dropping mountain view, , fire pit at night to keep you warm while watching the sunset, shared coffee area, restaurant in the hotel, they also offer yoga classes. Great location! It’s is like 10mins away from whiteface mountain, 20mins to lake placid and few mins away from a lot of restaurants, gas station, mini supermarket and hiking trails. Will recommend it! 💯

Nothing

Everything about NewVida preserve was exceptional except the customer service. I had booked a specific room through Booking but was told that the room I had booked for did not correlate with the pictures on Booking as so was assigned to a standard room. It took messaging back and forth for around an hour and a half until I was finally told that I could get into the room that I had booked. Aside from that, the place is amazing, the scenery spectacular, the room (with the deck) was absolutely perfect, clean and comfortable 👌

Customer service, see above. It got resolved but a very stressful hour and a half of messaging to get the room that I had booked on Booking.com

The restaurant and bar are beautiful and away from the rooms but convenient enough to go from one to the other. The beds and pillows are super comfy and everything is clean. Everyone is kind, very helpful and pleasant. There are no TV's in the room, which was surprising but it was nice to unplug! You kind of feel like you are in a Hallmark movie. : ) The bistro has a great breakfast variety and amazing coffee!!

It was hard to decipher where to go for the check-in. There are no signs to help lead you and if there are, we didn't see them. Took us a while to figure out it is through the restaurant entrance which is both check-in and hosting. Without knowing where to go, it felt odd bringing our suitcase through the front of the restaurant. And, the rooms walls are thin and you can easily hear the people next to you. But neither of these should deter anyone from staying in this beautiful location.

Beautiful property and surrounding areas as well. I loved the simple check in process and having the key ready upon arrival. The coffee/tea station was a nice addition as well. We did some hiking on the trails nearby. Very clean overall.

It smelled like weed in the room but I aired it out. Since the room was close to the dining area, it got a bit loud at times.

I spent a weekend at New Vida for a ski trip. The lodge exceeded expectations and has everything one would need for a ski weekend -- the rooms are cosy, there is a bistro to grab a quick snack before hitting the slopes, and a tasty restaurant with vegetarian options for the evening. My dad has memories of New Vida's past life, when it was Paleface ski resort, so it was especially cool to get to stay there and see its rebirth.

Amazing. Beautifully renovated comfortable spacious rooms, a well laid out gym with high end equipment, outstanding farm to table restaurant. We stayed for skiing at Whiteface and it worked out very well !

We liked everything. Can’t wait to come back. We wanted the Bistro to be open every morning not just on the weekends..

New Vida was VERY quiet while we were there a Sunday - Tuesday in July. No meals and no extras. So, we just experienced the room and grounds. The view from there was beautiful! Room was comfy. Basic and just what we needed as we spent nights there and explored during the day.

The property and facilities were amazing! So comfortable and beautiful

The only thing that was off putting was how unsure/lost all the employees seemed. Also as a female, I would have liked to see a deadbolt on the door, or more in-room safety measures

It was very private. We loved playing the games in there and also loved how close it was to the mountain

I think we would come during the weekend next time. Everything was closed while we were here so we didn’t get to experience the bistro or restaurant

Great property, very cool being in an old lodge with it all refurbished. Woodwork is nice. Room was clean and the bed was comfortable. Dinner was tasty.