The unit is really cozy and lovely. The perfect blend of woods lodge and modernity. Lots of space, updated appliances, really nice style. Great facilities on the property as well - BBQ area, bean bag toss game, and a fire pit with Adirondack chairs.

While one of the mattresses was new and comfortable- the other was old and springy. They only gave one really flat pillow per person (and when the pillows are so old and flat, you absolutely need two per person). There were no extra pillows around. Everyone of us woke up after a rough night sleep with sore necks. The kitchen has really new and very cute appliances, as well as some dishes (4 bowls, plates, glasses, and two mugs), but no cutlery. There was a coffee maker and even pods for it, but no pot or kettle to boil water for tea. There was a toaster, and even a hot pot, but there were no pots at all to make anything on the two burner stove top. I emailed asking for a pot or kettle to boil water, and never received a response.

The facility was updated and clean.

The suite seemed fabulous... until our.power went out (tripped breaker, possibly from.an.ancient wimdow/wall air conditioner) and there was no on-site staff to deal with it. The owner had to send one of her renters to fix it (not any type of on-call maintenance person) which took a bit of time and led to a late bedtime for us..I expected to.be offered a later check out, but was not. Also, if a suite with kitchen facilities.is rented, I expect actual dishes and flatware, not random cups/dishes that looked like they hadn't been washed, and supplemented by paper plates and a box of.mixed plastic flatware.

It is a self-check-in process, which was seamless. Our shower water did not get hot, so we texted the manager and he was very responsive. He always responded to our messages immediately, he sent someone over to look at the shower immediately, and upgraded us to another room for the night. Unfortunately, that shower was also not too hot, but we appreciated the quick service.

For the price, we felt like we did not get as much value. It is a motel that has been updated, but it does not have any bells or whistles (or a hair dyer). For the cost, we would've expected a little more. Given that it's self-check-in, you do not interact with anyone, so it's a bit impersonal as it is. The rooms are updated, but sparse. It merely felt like a place to sleep and shower, without much else. So we felt it did not necessarily warrant the price tag. However, we did appreciate the very fast customer service given someone is not on-site - they seem to have a good crew of people ready to run over if anything goes awry.

Communication is simply superb. The area around LP had black flies issue the week we arrived, and maintenance sprayed the property well. Maintenance also promptly repaired+replaced the broke toilet flush after I texted them (i understand that things do give up after many uses). Very professional. Beddings were very comfy. It’s a very small space but it’s clean and tidy. Working microwave and fridge.

Booked last minute after another property booking fell through. Very modern and clean, much bigger suite than expected in a great location! Would go back.

Couldn't figure out how to turn baseboard heater off in the middle of the night. Probably easy to fix when not half asleep!

The location was pretty good - I stayed for Ironman Lake Placid. The local scenery was excellent.

The (temporary) automated check-in was a bit problematic but this was rectified quickly by the owner. There needs to be on site staff to be able to handle things that come up.

The place is amazing! The customer service is excellent and much more then what I expected. The place itself was amazing and I did not want to leave! Super clean, super spacious and felt like home. Absolutely loved it and will be coming back!

Suites were a great size with a separate lounging room including a sink microwave and fridge. Beds were comfortable and the outside common areas had lots of fun games and lounge areas

Contactless check in so you need access to a phone

Location and accommodations were perfect. The beds and room size was perfect.

The exterior could have been a cleaner. Pollen was covering the exterior patio and the outside areas.

Beautifully decorated, spacious suite with enough room for our family to be comfortable! We enjoyed our stay.

We would have liked a front desk to get items if needed.