Dear Hotel Manager's and staff I just wanted to take a moment to thank you for the wonderful stay . The hospitality and service provided by your team made my visit truly enjoyable. My room was comfortable and well-maintained, and I appreciated the attention to detail throughout the hotel. Your staff’s friendliness and willingness to assist added to the positive experience. Thank you once again for a lovely stay. I look forward to visiting again in the future! Best regards, Nelson Bowden

Very comfortable little studio with pool view. Only 5 minutes walk to the beach and 10 mins walk to dolphin boat trips and shops. Staff very friendly, helpful and accommodating, There was a microwave, fridge freezer and toaster with plates, bowls and cutlery. Provided cold water in fridge for arrival 10/10 I was only supposed to stay a few days and just kept extending it I enjoyed it so much

Only small thing I would say is to provide washing up liquid, as there was dish cloth and tea towel. Luckily I had my own sachet so wasn't a problem, bit that's the only small improvement which could have been made

Big comfortable bed in good sized bedroom. good sized bathroom and kitchen. reception and service people were good with up keeping of room, grounds and their communication. Quite location. Very close to shops , beach ,restaurants and Central area.

For a big bathroom shower was very cramped. Not good if your a bigger person. Neighboring smokers made it unpleasant at times. We couldn't have the sliding doors or windows open for fresh air most of the time. A little run down in rooms/items but paid a good price so can't really complain as we still had a good stay.

The room was quite spacious. The restaurant and staff went far and beyond to ensure that everything was satisfactory. The extensive menu was great and the food went beyond my expectations. I did ensure that the two lasses who served me on both evenings knew that i was completely satisfied with the food and, more importantly, their service.

For me personally there was nothing i would say that could have been done more to my satisfaction.

Had good facilities Microwave and fridge in room pool outside. Room 42 was nice and spacious

The first room I was offered was very run down so I asked for another room. No one to greet new arrivals waited and then I had to look around for someone to serve. Short staffed. The water pressure was terrible making it hard to have a warm shower, you either had a hot or cold shower. Rooms do not invite wifi connectivity you need to ask for the password which doesn’t connect to the name of place, so you have to ask again. Staff not friendly need to have customer service training. Need better front signage

Location was good. Was there for night before crab fest without knowing anything about it. Walked there in less than 10 minutes. Lots happening in the town. Pool and communal courtyard were lovely. Nice restaurant and bar. Room was a little old but well set up and clean. Everything we needed for 1 night stay. Would recommend.

Pillows needed updating. Slight walk from car to room may annoy some.

We liked that it was neat and tidy and that aircon worked well. The aircon was a big thing for us too. We also loved the friendly staff that were very cooperative with any questions we had

We didn't like the stairs situation to get to our room given we had leg injuries and the location of the TV being to the side of the bed instead of in front of it.

Staff were very helpful seafood night at restaurant was exceptional i now wish we bought our grandchildren as there were other children there that im sure they would of played with...will definitely be back...Thanx from Room 47 stayed 27/12/24-31/12/24

Couldn't change towels until after your 3rd night

The venue was a very nice place to stay for our purpose and our room was of a good size for the 2 of us. All the amenities were secluded from the main road, with very little road noise. We were very pleased with the security of the motel. The restaurant is pleasant with very good customer service and friendly staff, including their room service. The location is close to the main business area of Mandurah.

Although we liked the motel, some of the fittings are a bit dated, mainly in the bathroom. After we had the tv fixed, for some reason it seemed that we were unable to watch any of the digital channels, even though they were listed. Otherwise, it was a nice unit.

Location and view from our room. Excellent to have USB ports with bedside lights.

Had to climb stairs to get to apartment even though having asked for ground floor. Very hard for me as I have terrible arthritis. Puzzled to see range hood above bench, in main area, but there was no stove. In the bathroom there was an ordinary stainless steel sink, not a porcelain one and this was the only place to wash up dishes etc. Not very good and also no washing up liquid.