We wanted to get away for a few days just to relax and the cabin was perfect for this. Sepentine is far enough out of the city that you feel you are in the country. It was nearly 40 degrees every day we were there and the airconditioning was great, and we appreciated having access to a swimming pool. Apart from a trip to Serpentine Dam and the cafe there, we just hung out at the holiday park and swam, read and watched the tennis!

It would probably have been nice to have a bit more shade around the swimming pool area. Also not a big deal, but the info on booking.com says the cabin has a dvd player. This info must be out of date.

The welcoming from staff was great. It was Easter weekend and the fact they had catered little gift bags for the children was really thoughtful. We booked a cabin and they provided towels toiletries, dish cloth, tea towel, dish soap etc. Kitchen amenities were great as well as the shower block. Pool was also nice and clean.

Bedside tables were a little worse for wear and could probably do with replacing. I didn't see a park or play area for children which I think would be a bonus for the park but other than that everything was great.

It was good because is close to the waterfall and good relaxing night. It could be the best if they have a wifi in the room.

Hopefully in the future they could put wifi in the room for the people staying in the chalets. Beside that is all good comfortable and relaxing for me. Only my kids always asking how come is no wifi here mummy. To much question. I told them to relax and watch tv. For me it was awesome.👍

Clean, well equipped, good location for visiting our family in Byford. Quiet!

Not even a complaint as such but do you think we could get the pod coffee machine working…. Nup! Wasn’t a big enough issue to worry about it though. The only other thing to mention, no WIFI and my 4G reception was average at best so WiFi would have been helpful.

As a regular guest, I was truly amazed by the cleanliness of my cabin. On enquiry, I was informed that it was cleaned by Claire. What a meticulous cleaner!! Such positive attitude, zeal and commitment to her work is highly commendable. I can't wait to visit again.

The aircon, which is permanently locked at 23° Centigrade. Not warm enough for winter nights.

We were welcomed into the park so warmly, the staff were really kind. The park was quiet and peaceful and was a close walk to see some llamas or go up the hill to Serpentine time Dam. Plenty of open grass space around the park to play soccer. Check in & out were both super easy and pleasant. The cabin had everything we needed for our short stay.

We had no issues and would definitely love to stay here again. The kids give it a 10/10.

It was very late at night when I arrived but next morning I met staff and they were very friendly the hole time I Waa there the park was very central for me to explore the region and they were a bit sad as was I that I had to leave, I definitely will be back.

There was nothing not to like

Great park

Care takers attitude....towards me giving a man who sleeps in his car at your park my cabin as temperatures were dropping to 10 degrees...and my needs were catered for in my sons cabin that I also paid for...I really only needed one cabin not two..was booking online for two bed chalet..was told and given a second as apparently the frist cabin couldn't cater for us..Not ture and more than adequate.. Did not even use second cabin

This time round, I stayed in a newly refurbished/renovated cabin. Such comfort and classy comfort in a cabin that was as good as new!! Kudos Less for a job well done. And to make matters even better, there were no changes to the prices. Thank you Tasman @Serpentine for always having the customers in mind.....

The strong smell from the newly painted Varnish. Please use the odourless varnish type next time.

The accommodation was spacious and very comfortable. Lovely decor and equipment, had all we needed. Staff were happy, friendly and helpful. Location is excellent, close to Serpentine Falls with a number of bush walks. It is a very peaceful area with a 10 minute drive to the next town with Restaurants, Supermarkets and shopping. Free WIFI is available at a number of Libraries in close proximity. Would highly recommend.

Nothing.