Comfortable, spacious room for a week+ stay. Good shower pressure. Housekeeping willing to do as much or as little as you want. Complimentary coffee in the lobby. Easy drive to restaurants and shops and NMSU. Front desk staff very welcoming and accommodating. Will be back!

Loud, loud, loud air conditioner and refrigerator. Hard to get to sleep when they kicked on and off all night. Expensive rooms compared to other hotels but the location is worth it. Dog friendly and when a neighboring dog was barking non stop, the front desk took care of it immediately.

The location was great and so close to NMSU. There was a gas station/convenience store right next to the hotel which was nice for buying snacks and drinks. The room was clean and the beds were comfortable. The lobby is clean and I liked the breakfast area where you could either sit down and order food or just take advantage of bagels, yogurt, and cereal etc. They also had a nice variety of drinks; water, juice, tea, coffee.

I don't really have any complaints about this hotel.

Property and hotel staff experience was great. Unfortunately, we had to book the room ourselves because this website, booking.com reservation for my hotel stay was not applicable and the confirmation was non existent, as as my name. The dates, address, everything was correct on the email confirmation. But I will be contacting my bank and booking.com shortly to dispute this charge.

Booking.com not giving me a proper confirmation.

Our dinner was ruined by 3 drunk and loud men at the bar at the hotel. The management and staff didn’t notice how they disrupted the guests with their rude swearing, and didn’t seem to care when we abruptly left before finishing our dinner.

It was beautiful,nicely air conditioned,in a easily accessible place off the interstate

It was a disabled room but there was no way I could get in the shower it wasn’t accessible at all Plus there were other guests hair on and in the tub ,so gross

Central location to university, shops, and restaurants. Ample parking. Complimentary coffee in the morning and plenty of room to sit and meet up with family. Didn't use the pool but looked nice. Welcomed our dog happily.

Nothing!

The breakfast omelets my son and I had were delicious and better than what we get at most restaurants. You can tell that the chef really cared about his creations and our waitress was very friendly and welcoming.

Reception and restaurant staff Tues through Thurs were great.

Fri restaurant staff was lacking. Put out minimal items for breakfast and my husband saw the waitress on her phone a lot. This was on 2/23. All other days were great, but Friday's crew was beyond lack luster.

I do a lot of traveling with my wife. The staff was great. My wife and I traveled to Las Cruces as she was having an Endoscopy done. After the procedure we went to the hotel and we’re allowed to check in early as my wife was still groggy and under the influence so to speak. They allowed an early check in and offered a wheel chair for her. I think her name was Ling, (My apologies if I misspelled the name) wonderful customer service rep up front. The room was great, spacious, very clean and comfortable. The pillows were amazing. Will definitely be staying here again. Great price, great safe location, great room and wonderful staff.

Everything was perfect in my wife’s and I opinion.

Even though we arrived QUITE late, the gentleman at the desk greeted us with a smile and helped us on our way quickly. Second time here...we will stay again if coming through Las Cruces!