Very centrally located, room was a comfortable size although was in the 'old hotel' style. The price was good compared to other hotels in Shanghai, however still a lot more expensive than other Chinese cities we stayed in.

The room interior is a bit dated in terms of decor.

Hotel is very close to the Jing'an Temple Metro station where metro lines 2 / 7 / 14 passes through. Metro line 2 takes you to Pudong Internal Airport at one end and Hongqiao Railway Station/Airport Terminal at the other end. Location is super convenience. Staff are friendly, and they handle online shipment and stored luggage well. Room is spacious.

Maybe a microwave in the room would be useful, although you can ask the hotel staff to heat up your food if needed.

The location is great, next to a metro station, which makes it easy to move around the whole city. The rooms are spacious, the beds are big and comfortable, and the view of the Bund is amazing, especially at night. The service was impeccable, we had an issue with our room (it smelled like smoke) and they upgraded us to a higher floor immediately.

The original room we booked had a pungent smell. When we told the front desk, they immediately changed our room and upgraded us. We did not get breakfast because the price was exorbitant. The swimming pool is also not a very relaxing space, and the jacuzzi is separated by gender.

Our stay in Kunlun Jing'An was, simply put, amazing. The overall look of the hotel is wonderful, the rooms were large and comfortable and the location of the hotel was very convenient - right next to a metro station, convenient stores and shopping malls. The staff took care of us very well and we were especially touched by the kindness of Stella, Niko, BoBo and Christina. Whenever we needed anything, they were readily available to assist us. The executive lounge of the hotel fulfilled all of our needs and we enjoyed spending time there while having snacks and drinks. We were also impressed by the effective attitude of the cleaning staff, as they were always making sure that our rooms were impeccable. Overall, the hotel provided us with a great place to rest and enjoy our stay in Shanghai.

Hotel has well equippd gym and indoor sweeming pool on floor 4. Did not use the dinner ara for breakfast as in the mornings I eat very little, however apart of the pod coffe machine in the room, at the loby there is a freshel baked pastery counter offring also salads and coffee at reasonable price. There is a Shanghai tube station next to the hotel, very convenyent, cheapest and fastest way to travel in Shanghai.

In China many still smoke, oposit the enterance there is a place for smokers, however during my sta it was raining for days. For those customers that wish to smoke, maybe the hotel should provide a sheltered place with benches or chairs.

Location不错，staffs are super friendly and helpful

It would be nice to have a walk in shower, the bathroom is a bit small.

very clean and well-maintained, making for a comfortable stay. The view of Jing An Temple from the room was absolutely stunning. It was centrally located, which made exploring Shanghai incredibly convenient. Overall, it was a great choice for both comfort and location.

The pool was quite small, so it wasn’t ideal for doing proper laps. I was also disappointed that there was no outdoor pool to enjoy during the hot summer months.

Everything was excellent. Large executive room in floor 35 with an amazing view of the Shanghai skyline. Delicious buffet and a wonderful pool, gym and spa area. Impressive executive lounge in floor 38 with tasty food and drinks, and great views.

We could hear the humming of the elevators from inside the room. It was not noisy, but noticeable.

Great location, good breakfast

The only thing that I didn't like during my stay was the smell of cigarette smoke coming from neighbouring rooms, even though all rooms on my floor were supposed to be non-smoking.

Great location of the hotel, easy to walk around in the neighbourhood or take the subway. Rooms are large and clean, bed is very comfortable. Lavish breakfast is served in the restaurant both with Chinese and Western food and staff is kind and helpful. The Xmas market is very cute in the lobby area.

My room was right next to the elevator and you could hear it running which was quite disturbing especially in the morning hours. The minibar was empty, there could be a good selection of drinks and snacks there. The style of the room is quite old (yet clean).