I enjoy everything, friendly staff, especially Mich, breakfast was good, with multiple options. Nice view from my room, I wish I had time to jump into the swimming pool, and more likely, the quietness of the whole area, I have been in different hotels in the USA, I know what I experienced at Highlander. Bref, I will go again and I will recommend anyone else. KEEP THE GOOD JOB

Inform guests about the free city bus to Iowa downtown. The string that holds the key for the room, hard to remove hahah

The location is excellent, since most members of our party were arriving on the interstate via car. The meeting and conversation area options are great, allowing for good get togethers.

The breakfast could have used more variety. For example: the keto members of our party couldn't eat the eggs, because they had potatoes in them. (Perhaps separate egg, meat and potato options?)

The staff are phenomenal. The hotel is clean. Some areas seem a little older and very minimalist. Not a horrible thing. The pizza needs a little help. Tacos were great but the shell was more pita than tortilla. The complimentary breakfast is fantastic. I will definitely stay again. Super nice to have the complimentary beverages available 24/7.

The band was extremely loud. You can certainly avoid it by not going in the dinner club but in order to order food one had to go in there. The pizza needs help, but I am from the Chicago area.

Stayed here with my 17 year old son, we liked all the different things you could do, all the games and pool. Room was standard hotel room. There are a lot of restaurants in the area. Stayed in six different hotels on this trip and this bed was the most comfortable.

There was no vent in the bathroom so shower/bathoom was hot.

The staff was very attentive. I stayed due to an impending snowstorm and they made the stay great. The offered to let me use a conference room for a zoom call and even brought be a robe when I was in the hot tub! They are doing some cosmetic work to the front of the building so was tentative when I came I . But with the wonderful staff and nice amenities it’s a great place to stay. And a cool place to have a family weekend (there’s and arcade m/pool/outdoor games).

The bleach smell after cleaning was strong in my room, but the switches me rooms immediately.

The rooms were really well decorated, and very comfortable. The pool and hot tub area are phenomenal. The staff is always bending over backwards to help whenever they can

The only two things I wish we would’ve had was plain black tea at the soda fountain, they were out…and a microwave in the room. Everything else was perfect

the decor of the entire place was amazing. this place just has an amazing vibe

only complaint I had was the shower head was a disappointment it didn't spray out properly and the $28 breakfast available only on weekends no breakfast of any kind offered during the week

The breakfast was just the standard and the breakfast room was somewhat cramped. The pool was wonderful, but too noisy and full of local kids. The room was great. The restaurant was good, but not as good as expected, considering the new chef,

The large noisy crowd at the pool.

Room was clean and comfortable. Very pretty hotel. Decorated very cool!! Loved all the Christmas trees! Nice game room and pool area. They have a nice outdoor area also, with outdoor chess and bags. Breakfast was amazing.

The hot tub was down and the vevt in our bathroom didn't work. However, the staff did have someone coming to work on the hot tub.

Why I rate this place so high is because of the staff they are the most friendly people I have ever met. I have never been greeted in such a way that I felt I was visiting old friends. They upgraded my room when they realized how big my dogs were so it would be easier for me to take them out. When I ordered food it was brought to my room and again a really friendly experience. If you need a place to stay in the area just stay here I don’t normally write reviews but I wanted to show the staff my appreciation in some way.