The room was clean and well equipped. The beds were very comfortable, the breakfast was delicious and the view from the room was very nice. The staff were very nice too. I would definitely recommend the hotel to others. Keep up the good work!

Our room was on the sixth floor and we always had an elevator. The elevators worked fine (3 side by side) but they were noticeably shaking or wobbling when operating which was a bit worrying. I have used a lot of lifts of different brands, but I very rarely have experienced this type of effect. I have also seen in the lifts written as being installed in 2003, maybe they could use a more thorough refurbishment or replacement.

Very friendly staff and All very clean!

Cleaning the room too early (8:15 am). If you are still inside they skip and you find the room dirty when you return. I called at 6 pm and they came immediately to clean it

Great buffet breakfast selection. My friend and I like that the room is quite spacious and facilities were new. The shower was a welcome surprise - I find its even better than normal rainshower. Location wise, its literally in front of "Smelt" bus stop. It's around 12min by public transport or 40 mins walk from central bus station.

While its near bus stop, its also not in the main center. During rush hours, it can get busy. There's a separate bath and toilet. Minor confusion was the bidet (similar to Italy's version) was in the bath area.

The hotel is located in the northern part of the city, a few bus stops from the old city. Throughout our stay, the hotel staff was extremely attentive and kind, the check-in and check-out procedure went very quickly. The room was huge, very bright, clean and equipped with everything necessary. The bathroom is very large, with the toilet in a separate space from the rest of the bathroom. The breakfast is very varied and tasty, with many local products. In conclusion, this hotel is a perfect choice for a stay in Ljubljana.

The hotel did not take into account my request for a room with a double bed, as I selected during the reservation. However, we managed to join the two separate beds and everything was ok.

Cleanliness!! that was easy to notice that they take care about it very well, room, lobby, restaurant. Extremly clean! Good job ! 😉

So far I have been in many different hotels in Europe but I have never paid extra (as a hotel guest) for access to the gym, swiming pool or sauna. 4 start hotel and the price for the stay wasn't low (100euro per night per person) so that kind of facilities should be included in the price. Breakfast nothing special, scramble eggs, some sausages, some meat, two types of bread, good coffe. Food was ok, it was fresh and tasty, but for this "hotel status" my expectations were higher. As I said If i was in a 2 stars hotel i would say that this breakfast was great but here no!

Comfy bad, super friendly staff, cleanness

Very expressive breakfast! 24€/person even for 7 year old! So for four family member it is almost 100 euros!!!! Too much

The rooms are spacious and clean, the bed is very comfortable. All the facilities are in excellent condition, and the staff are professional and courteous. The breakfast is probably the best hotel breakfast I've ever had, great diversity and everything feels fresh.

I find it a bit disingenuous and misleading that the pool is featured in the top photos of the hotel in booking.com, when it's not really a part of the hotel. It's a part of the spa which costs a hefty amount to access. I think the least they can do is put some sort of a disclaimer in the photos themselves. The parking is cheaper than advertised(20 euro instead of 30), but it's outdoor parking without a roof or a terrace above, which can be quite cumbersome on rainy days.

Stayed here for 5 nights on vacation trip to Ljubljana. I have chosen the chain because of past good experience. First of all, the rooms are spacious, clean and well groomed. The room is well furnished and have everything you need. Plus, the room has nice Mountain View. So chose family room. The buffet morning breakfast was good with plenty of options but there was no hot kitchen.

The location of the hotel was the only problem point I found, though there is a bus stop just at the exit of the hotel to city and intercity bus station.

The room is clean and comfortable with a perfect bed. The room has everything you need to relax after a day on the road. Breakfast is also great — there's a large selection. There is plenty of fruit and the staff constantly replenish the dishes.

Lack of parking. There is only paid parking, which costs 30 euros per day. However, parking is a common problem in Ljubljana

Big room with nice view and decent breakfast, not great but not terrible either.

I booked a room for 124 EUR and I was asked to pay 180 Euro (50 euro deposit which is not shown on the reservation policies). I had no cash on me and they refuse to check in without paying the 50 euro deposit. Absolutely no sense and even more at check out they just gave the money back no questions asked. Pointless rule maybe only for Romanian hosts? I also pay extra for parking 20 euro for outdoor parking but I think you can easily park your car outside in the public spaces in the back of the hotel.