Breakfast was very good and the staff were very friendly and welcoming 🙏. The road was fine, I had no problem to reach there

None

The staff/shift for the 18th and 20th were friendly and active. However room for improvement like letting guests know how things are the arrangement of self service station during meal time, explaining what offered and what is charged separately. Hospitality workshop training internal I would recommend.

Weather was not great so did not get to do some activities, stayed in room 50 so had to walk around the main building for meals, a short walk but the walkway was dark I would recommend putting the solar mini light around the walkway just to light up the walkways, also put anti slip tape to avoid injuries since wood is slippery when wet.

This resort was absolutely beautiful. As vegans, we were thrilled with the outstanding chef who crafted some of the best and most creative vegan meals we've ever had. We were treated like VIPs, with Robert and Michael ensuring our meals met the highest standards. Thank you for the exceptional dining experience. Overall, Little Switzerland is a beautiful hotel with stunning mountain views and great value for money. There are many activities and things to do. We highly recommend it to everyone. Again, our heartfelt thanks to the team, especially Robert and Michael, for their extra efforts. We are truly grateful and appreciative.

It was cosy and clean. I could walk out my backdoor and go run on the trails in the mountains. The facilities were excellent.

The noisy neighbours that arrived on the Friday. After complaining about the loud music and yelling things seemed to quiet down a little, only to start again an hour later. We had to be up early for Run the Berg but at this point I was too tired to complain again. The next night it seemed like they were just moved a couple of houses down, partying so loud that we could still hear them with everything closed.

The 2 bedroom chalet had modern decor except the bathrooms.The second time staying there.The mountains view from the main bedroom and from the living room is so stunning.The covered patio overlooking the beautiful mountains...its beautiful resort surrounded by nature. Loved walking to the rocky stream...it's natural therapy.

Chalet 106 had a smell due to water leakage causing the laminated floor to absorb the water from underneath causing a bad smell.As you step on the floor you could see the water coming out from the laminated floor next to the sink in the kitchen.We reported the problem ,it was sorted. Why the problem was not noticed and fixed before allocating visitors to the chalet is disturbing because it looked like this problem started days before we arrived.We wish there was a warm pool because for two days it was cold and raining the pool water is cold so my kids did not swim.

The views were amazing, even when the rain set in, it was so peaceful to watch. Breakfasts and dinners were really enjoyable and there was a good selection of food on the buffet to choose from. The rooms were really clean, even though the bathroom could have done with a bit of regrouting on the shower tiles, it was still very clean. The staff were so friendly, and helpful.

on two occasions we ordered wine and when we tried to order a second bottle, we were told it was out of stock, although slightly annoying we were able to choose something else off the extensive wine list.

Just once in a while you come across a hotel that should be one of the great hotels of the world. Little Switzerland is just that with attentive staff who care deeply about the experience you have. To move into that space would be easy but requires some attention. Slippers and bathrobes in rooms, minibar, driveways and walk ways repaired. Welcome drinks on arrival and an activities specialist on how to visit places in the area.

We loved it all. There is no criticism of the hotel but an opportunity to move it to next level.

We were there for 10 days and had a little staycation in the self-catering unit. The views were great, and housekeeping was so polite and kind. We thoroughly enjoyed the hikes as well! Many trails for all capabilities. It's a real bonus that the roads getting there (Northern Drakensberg) are so much better than driving to the Underberg area. Great food at the restaurant and prices were not bad either.

It wasn't an issue, but I do feel it would be better if reception could post the daily activities and restaurant menu (considering the fact that the menu changes daily, be it buffet or ala carte). Perhaps on the whatsapp line like other resorts do. It didn't feel nice to call and enquire so often. That said, it was exciting to see Vegan options at the buffet, brownies included!

Our meals were excellent. Robert the head chef always checked on us especially due to us being vegetarians. He always ensured we had plenty to eat and made special desserts for us too. To me that was very commendable and we highly appreciated it. The staff from all the various departments were always courteous,obliging and friendly . the receptionist were excellent too. LOved the hikes

The rooms needs to be revamped definitely but otherwise it was very clean ,spacious and comfy. Probably also think of installing a bar fridge in the rooms ,

The grounds are superb, hikes are amazing, chalets are kept clean and neat, linen is clean and fresh. Excellent location - great base for visiting Sterkfontein Dam, Royal Natal, Mont Aux Sources, etc. Friendly staff. Restaurant made tasty lunchtime meals. Great old school vibe, great activities for kids and very family friendly.

The light switches in the self catering chalets were all over the place - made no sense. Also, a sponge to wash dishes and cups would be useful.