The hotel is in a great location—steps away from the airport bus stop and subway line in the basement of the hotel (basically). On levels B1 and B2, there is an arcade with many restaurants, cafes, and a supermarket, which makes staying here super convenient! The housekeeping does a wonderful job, and the room was always made up upon our return.

The bed is not comfortable! Also, although there is a pool onsite, hotel guests are made to pay for entrance (20,000 won for adults & 10,000 won for children) which seems quite unreasonable.

Clean hotel, great selection selection of convenience stores and restaurants near by, also right by the metro station that connects three lines and the airport train line

The price of the pool was extra

Rooms, transport nearby eg. Bus and metro. Direct access to airport line.

Had to pay 20 000 krw per day to use the swimming pool.

Excellent location adjoining Gongdeok station and direct trains to the airport and the rest of the city. Excellent breakfast (buffet style) which they like you to pay for the night before. Large room and very comfortable bed, and a reasonable standard of facility. Location is near busy roads, but interior is quiet. A business-style hotel with functional design and few frills, but we were very happy with our choice and value for money. Recommended!

The staff's English is a bit limited but you'll get by. Swimming caps needed for the pool.

Gongdeok station is right under the hotel which also connected to the airport railroad line. There is also an elevator around the corner on the street which goes down to the subway, this was really useful when I had to take my luggage for the airport. Room was really spacious for one person and the bed was huge! The control panel next to the bed had light and aircon controls which was convenient. Didn't use the bathtub but appreciated that it was available, good water pressure in both shower heads and water heated up fast! A lovely room to come back to at the end of a long day. This was my first overseas trip and I'd love to stay at a Lotte hotel again based on my experience here!

When I arrived, found a hair in one of the side drawers. Coin laundry was a little hard to find for me, FYI washer and dryer are each 5000W, the machines accept 1000W bills or 500W coins. I didn't have much cash on me at the time so had to get a 10,000W note changed to coins but detergent also cost 500W so I wasn't able to use the dryer :( Like other reviewers mentioned, no power/charging outlets near bed.

Perfect hotel just at the exit no. 2 of Gongdeok metro station, on the line to airport and other lines. Quiet area. Perfect room equipped with tea/coffee maker, some good restaurant in 1st low floor and a good Lotte store, with a lot of good ready dishes at affordable prices. Good staff, good organization. Pretty good swimming pool at the 4th floor.

Everything ok

I usually stay around Hongdae, which is a popular shopping district, but this time I decided to try staying at Lotte City Hotel Mapo for the first time. One of the great things is that you can take a direct airport limousine bus from the airport to the front of the hotel. The fare is 17,000 KRW per person. The hotel lobby is located on the 2nd floor. My sister and I arrived at the hotel around 11 AM, and the staff kindly allowed us to check in early after we signed up for the Lotte membership program. The room itself has a somewhat dated design, but it's very spacious, which is great for friends or families traveling together who need extra room for luggage. The bathroom also feels a bit old-fashioned but is clean and well-maintained. Just a heads-up: the hotel does not provide toothbrushes or toothpaste, and the cups in the bathroom are paper. You can request daily housekeeping service, or ask for fresh towels if needed. As for the electrical outlets, the only usable one in the room is the one near the makeup mirror. So if you have multiple devices to charge, I highly recommend bringing a multi-plug adapter. On the 2nd floor, there's also a 7-Eleven convenience store. After 6 PM, there's a staff member available to assist you, but if you shop before that, you’ll need to use the self-checkout, which only accepts credit cards. The hotel is conveniently connected to Mapo subway station. Just take the elevator down to B1, exit the building, turn left, and you’ll see the entrance to the station right away. On B1, there are several shops including a nail salon and restaurants — I tried one of the restaurants and the food was delicious! If you want to go to Hongik University Street, it’s very easy you can either take the subway or a direct bus, both of which are super convenient.

The hotel is a bit on the older side, and you can definitely feel that in the design and furnishings. One thing to note is that the walls are quite thin, so you might occasionally hear noise from neighboring rooms during our stay. However, overall, it’s not a bad experience. The hotel is clean, spacious, and well-maintained, with convenient access to transportation, shops, and restaurants. If you're not too sensitive to sound and you're looking for a practical and centrally located place to stay, it’s still a solid choice.

I picked the hotel mostly because of its location - above Gongdeok Station in Seoul. Bus routes are also available right outside the hotel, which I found to be useful. In addition, the supermarket and other restaurants on the basement floors were really convenient. We enjoyed the room - it was of decent size, very clean, and quiet too. The room was cleaned daily (unless we asked not to be disturbed). We liked the view from the window (we could spot when there was traffic or not). We used the pool twice (entry is for an extra fee) - it was really enjoyable given the freezing temperatures outside. There is a gym as well that we peeked into - it looked nice too. I didn't have a lot of interactions with the staff. You can even check in yourself with an automated machine. There is also a microwave oven and ice dispenser on every floor, as well as a DIY laundry room. In sum, I'd return to the hotel.

Breakfast got really boring after a few days, and we forced ourselves to go down only because we had paid for it, which compelled us to wake up at 09:15 (breakfast is served until 10:00) (we had jet lag...). Nevertheless, I would say they have a nice selection of food—both Western and Asian cuisine. We noticed that locals (business-related gatherings, family events, etc.) come to have breakfast there in private rooms, so that says something about the place! So it's not that of a negative remark - it all depends on how long your stay is (we were there for 7 nights so it started to be a bit boring). The layout of the floors and finding the elevators was "intriguing."

After checking in had to go to hospital due to an accident with my leg. When we returned late evening we asked to change room to closer the elevator. They did it. On the second day we asked a wheelchair for 1 day, they could provide. Bed and pillow were comfortable. Noise fm the street was not annoying in our changed room. Breakfast was ok, western options and could follow gluten free diet. Eggs and veggies... Concergies were very helpful, cleaning staff on the 6th fl was very kind.

This area is not in the central. We knew it when booked, so not suprising....

The location really close to the subway station and many lines. The hotel is very clean and has everything you might need within its premises (convenience store, pharmacy, gym, etc.) and the staff is always there to help you. The room isn't big but has lots of storage and the bathroom is spacious and clean. The cleaning staff really does an amazing job! The bed is super comfortable too!

It wasn't very clear during the reservation that the pool was not included in the price, we only discovered this much later and were a bit disappointed. Also, it would be amazing to have a full size mirror in the room!