A well located large hotel with great transport links to and from Incheon airport and two close metro stations providing access to the rest of the city. The bathroom is clean and has good shower pressure. The hotel provides bottled water on a daily basis if your room is cleaned. The hotel is perfectly located to good local Korean restaurants and coffee shops in the Mapo area. I would stay here again given the convenience. I would recommend taking the airport express bus since it stops outside the hotel and so you do not have to worry about lugging your luggage down the escalators/steps (unlike the metro).

The shower curtain is too short and falls above the bath tub so will cause the bathroom to get very wet. Some parts/corners of the room was very dusty, including the sofa. Some reception staff are helpful and friendly, while some were quite blunt and unwelcoming. In contrast, all the cleaning staff were lovely and greeted us in the morning.

Location is excellent next to Mapo station (Line 5) and a <10 minute walk to Gongdeok station (AREX - Airport Line 5, Line 6, Gyeongui–Jungang Line). About a 10 minute walk to eMart (grocery) and good selection of restaurants nearby which seem patronized by locals. One stop from The Hyundai, ifc, and Hanggang Park. Courteous staff and willing to help and make our stay comfortable, excellent housekeeping.

Business Centre was advertised but non existent (one computer in the corner of the lobby, and doubled as a luggage storage space). The hotel was maintained but some aspects started showing its age, such as water stains on some flooring.

I should have enjoyed my stay in this pleasant hotel. Unfortunately, it was marred by a conversation I had with the manager who refused to rebook one day of my cancelled booking. I wasn’t even asking for a refund. Now I have to book a new (other) hotel for the 12 November unless there is customer service solution to rebook here on the 12th?

They failed to honour their cancellation/amend booking policy and didn’t respond to numerous messages which I left on the booking.com website. I was charged for a date which I asked to be amended before the free cancellation/amendment cut off time.

1. Location is good - in the middle of Mapo station & Gongdeok station (but more close to Mapo station, the closest Mapo station exit got escalator!), with a bus stop right in front of the hotel which got quite a lot of buses. Airport shuttle bus stop is just in front of the hotel. 2. Safety - need to access the lift with hotel room key. 3. They are happy to assist in receiving parcel for me to pick up upon check in. 4. Room is big and equipped with bath tub.

Interior design can in some way look a bit old but it does not affect anything, somehow the room looks much newer than the photos on the booking site.

The location, the cleanliness and just overall a fantastic hotel with amazing views from our room. Didn't quite know what to expect due to mixed reviews but took a gamble and booked. Boy was I glad I did as I had another hotel booked previously but changed to this one. Loved my stay and now know where I'll be staying when I return to Seoul. Thank for Seoul Garden hotel for an extremely pleasant stay. Worth every penny.

Not too much in all honesty. Everything was great or at least pleasant. Nothing negative comes to mind :)

Airport limousine bus stop right in-front of the hotel , just across a road. ( Bus no. 6015 from Inchon airport) Bed is comfy , Room is clean & bathroom with bathtub ; Don’t need power plug (travel) adapter ; there is international socket + usb in room

checkin time policy 3 PM is a bit too late but they could provide earlier checkin with some charge at reasonable price

It's hard to not like this hotel. It is clean it has 2 pillows for each person. And the location is just absolutely nice.

There is one big downside and that are the lobby prices especially drinks. I can't recall paying almost 10% of my room price for 2 cups of tea. Ever. and the tea was not even whole leaves it came in those pre packed tea bags. I would expect more for 8 euro per tea but it was really bad... Lower the prices or improve the quality.

Room had a luxurious feel with very comfortable beds, nice spacious layout, ability to separate the bedroom from the sink/foyer area, bathroom amenities like a real tub and auto-flushing bidet. Overall hotel is grand and conveniently located near eateries and Seoul Station. Appreciated the standard 12-noon check-out. Great value for the special online price.

none

It is near bus and subway. Room was very clean. Restaurant is many around the hotel. Front desk was very kind and helpful. Room maid was kind and very cooperative.

Your bathroom, shower and toilet is inside, but lavatory is outside. Some times it is good, sometime it is inconvenient. Lavatory is small, so water splash down the floor.

Stayed here more than 3times. Amazing location and staffs are so friendly and helpful. Easy access to main sights in Seoul. Many cafes and restaurants surrounding the hotel.

Nothing much.