Liked the laundry room (free detergent and softener provided)! Super handy to be able to wash and dry clothes during the stay.

Sheets replaced every 4 days (unless you put a little card on the bed). Room had mold on the panels below the AC, maybe from leak? Room was also not very well ventilated, so we had to open windows so that it didn't smell (strong toilet/sewer smell). AC was also central, so it would be quite warm (24C) throughout the night despite setting AC to 18C (luckily outside temp was a bit lower so opening the windows helped cool the room a bit).

Hotel is in a great location, right across the subway, and bus stop where airport limousine 6002 goes direct to Incheon international. From my room I could see the crossway which was pretty inspiring and such a romantic view. Bathroom had modern excellent facilities with smart bidet toilet. Bed and pillow felt ultra comfy too which lent for a good sleep. Front desk allowed us to check in a bit earlier than the designated hour for free, which was a pleasant surprise.

Lighting in the room is a bit dark. Breakfast was okay but choices were basic and the restaurant had somewhat somber look. Entering the lobby, all the kept luggage was right in front of reception which occupied half of the space. Also means there was no separate luggage room.

perfect location (close station, bus stops). cute and good mini bar in the room. kind staffs.

transparent glass wall between the bathroom and the room. idk about the meaning of the glass.. someone wants to show what they are doing in the bathroom....?

good breakfast overall.

small room. They did not refill "body wash" during stay despite it being half full when I checked in and was still unfilled till the end of my stay. Looked like they did not vacuum clean the room daily as some bits were still on floor. breakfast timing is too short - should be till 1030 AM at least.

excellent location, right next to subway exit. close proximity to restaurants, short walk to Seoul station. good breakfast with a variety of western and korean dishes.

toilet smell at the reception desk (toilets right next to the reception desk). during my stay lots of construction work was underway nearby, so it was quite noisy when windows were open.

Hotel provides all the facilities inside to be relaxed. Conditions are good, and price is also good. Staff is friendly. Everything is clean.

Location is good, close the KTX train Station, however there is not restaurants nor turistic atractions around, so people should move to another area by bus or subway. Then, I recomend the hotel in case your plan is be outside all day visiting other Seoul areas and go there just to sleep.

Only 1 unpleasant thing was that in a cold day you can not put the AC to warm up the room - it works only for cold; confirmed by reception.

The staff were friendly and very helpful. The location was perfect, close to subway but not too central that its too busy especially at night. Close to a lot of popular attractions. The hotel bar seems very popular with the locals, always busy. Great vibe all around. Near a medical center and plenty of restaurants and convenience stores around. Bed and shower are great, love the smart toilets.

Our aircond couldn't be adjusted from inside the room so every time the temperature got too hot we had to call concierge to adjust from their end. Might just be our remote in our room, hopefully they would have fixed it.

I had the absolute pleasure of staying at Shilla Stay Seodaemun from 22nd February to 30th March 2025. Yes, it was a bit of a long stay, and I can honestly say it felt like a home away from home in the heart of Seoul. From the moment I arrived, the hospitality, kindness, and genuine care shown by the staff, especially the incredible reception team, were beyond anything I expected. The mountain view from my room was so peaceful and grounding that it became part of my daily routine to pause and soak it in each morning. It brought such a sense of calm to my stay. Everything about this hotel is thoughtfully done: ✔️ Super convenient location (literally seconds from the metro) ✔️ Washing machine and gym on-site - lifesavers for a long stay ✔️ Delicious food at the restaurant - so scrumdiddly But truly, what made this place special was the people. One cleaner went so above and beyond to make me feel looked after, it honestly moved me. The whole team consistently made me feel like I mattered and made sure I felt welcomed and cared for. I also have to say: I have never slept so well in a hotel. Thank you, Shilla Stay Seodaemun. You gave me more than just a place to stay, and your team are such a credit to your brand and deserves all the flowers 💛

The buffet was great. Though breakfast finished at 9.30 am. during the week and 10 am. on weekends. When you're on holiday, you're out site, seeing all day, and get in late at night. And an extra 30 minutes to make breakfast end at 10 am like other hotels would have been better. When we arrived close to the finishing of breakfast, the staff were annoyed and made it very clear they were not happy. The staff at reception were so helpful and approachable.

The staff in the breakfast room were abrupt. They were unapproachable. One male manager was extra rude on days we arrived down at 9.15am.