I stayed for 3 weeks during business trip at a 4-star Catalonia chain hotel in the middle of El Born district. The hotel itself is very clean. Breakfast buffet offers both hot and cold food, AMAZING organic coffee and local pastries plus unlimited access to drinking water. Top floor has an open rooftop bar and a pool (during renovation!) plus gym. The staff is very welcoming, super helpful and professional. They will try to help you enjoy your stay at the hotel (big thanks to Mohammed for huge support with changing the room twice during my stay :)). Make sure to check the photos of the rooms and book the feasible one well in advance - even during low season the hotel seemed full especially during the weekends. I highly recommend staying in one of the rooms facing inner patio (I was very happy with room 302), which will allow you to escape El Born's noise. The average tourist booking this hotel is a middle-age American or German tourist, so no need to worry about noise or disturbance during night time. Close neighborhood offers a wide range of bars, pubs, restaurants, cafes, shops, laundries and tourist attractions. I was able to walk almost everywhere with no need for taxis/public transport. The hotel offers renting an e-bike (for a fee). All in all, a bit overpriced, more 3-star, than 4-star hotel, with amazing staff and a very good breakfast buffet! If I were to stay in the neighborhood again, I would definitely book it again.

Some of the rooms face the street with busy restaurants - expect noise and smell if you decide to keep your windows open. Other rooms are a bit outdated (the other room I stayed at had a very bad smell from plumbing). Generally speaking sound insulation is not the best: you will hear some noise from the rooms and from the corridor, but not to the extent that it would interfere with your stay (I am a light sleeper and had absolutely no issues with sleep when using my sleep mask and earplugs). During rainy days it was a bit cold in the room, but that could've been a one-time thing (my colleague was happy with her room's temperature).

The room was nice, spacious, comfy and clean. The hotel's location is excellent and easily accessible by all modes of transportation. We used taxis to arrive and leave, and public transport throughout our stay. We had breakfast only once here, and it was excellent. We also asked for a late checkout and were given an additional hour for free, which was perfect for us.

Not exactly 'a bad thing', but more like a recommendation for improvement. Since there are separate showers and baths, two carpets should be available to facilitate the two guests washing at the same time. Furthermore, there should be two small face cloths, not one. Two guests should have one each. That said, we did not bring this up with the staff, as everything else was excellent. Most probably, if we had asked, we would have been accommodated.

We had a great stay and would recommend !! The front desk staff (available 24/7) were incredibly friendly and went above and beyond to help with anything we needed. Their exceptional service was noticed and appreciated during our stay. The rooms were clean, spacious, and had all the essentials for a comfortable stay.

Not really a downside or fault of the hotel. The location was fantastic, but noticed it was around the corner from what seemed to be the central hub of many unhoused individuals. Although we never felt unsafe or bothered - as two young women traveling together, we were just mindful of our surroundings, especially at night. Still, it didn’t impact our overall experience, and we’d consider staying again thanks to the exceptional service and great amenities.

I cannot fault anything with this hotel! Location is excellent. You are 5 minutes from a metro station, numerous bus stations and small supermarkets where you can get necessities. Local bars and restaurants are just on your doorstep as well. The hotel allocated us a room that has just been recently refurbished 2 months ago. Hotel room has a fridge and housekeeping is done everyday.

The air con unit in the room started leaking on night 2. We turned it off and reported it first thing in the morning. The maintenance team attended within 1 hour of reporting and resolved the issue within another hour. The team were so accommodating and made sure that our comfort was top priority.

Absolutely loved our stay at this hotel! The location was perfect for exploring the city - everything was within easy reach. The room was spotless, the beds were super comfortable, and it was nice and quiet at night. Breakfast was great, and the staff went above and beyond - recommending the best restaurants, helping us with a taxi app, and one even walked us to the bike rental shop. Would definitely come back!

The only things we didn’t like were that the room felt a bit outdated, the closet didn’t close properly, and the view wasn’t the best. But honestly, these were minor issues compared to everything else - we still had a wonderful stay and would definitely return!

We were so very happy with EVERYTHING about this place. We had the breakfast one morning and thought it was one of our best meals there. The STAFF were incredible! We had a scary experience in which my husband had to be rushed to the ER one morning with a horrible medical issue - Muhamed at the front desk helped us with getting a cab to take him to the hospital and he continued to check on my husband throughout the whole of our stay. Really everyone was so accomodating, kind and helpful - giving us help with directions to get around and just being plain lovely - huge thank you to also Claudia and Sandra for making us feel at home. We were so happy at this lovely and perfect hotel.

Centrally located, close to the metro station. Very good breakfast that was conveniently available till 11am.

The swimming pool was not ready by the time of our arrival despite earlier announcement. No warning of this was sent prior to arrival. If i new in advance that swimming pool would not be available i would have chosen a different hotel for our 7 days stay. Without the swimming pool the hotel was way too expensive for the services that it offed. No discount/room upgrade or any compensation was offered by the staff. Room cleaning could also be better (even after asking the room was not vacuum cleaned).

The room allocated to me on the 7th floor was spotless as were the public areas of the hotel. Breakfast was a superb experience, fresh food, fruit, cereals beautifully presented and the dining area meticulous. Though bed and breakfast was on offer, cooked bar meals would be prepared for you in the evening should you request. Beds great, pillows soft, wood effect floor. Extremely helpful reception staff, nothing was too much effort helping me should I have any queries and at my tender old age travelling alone, the knowledge they were there meant a lot. Should I visit Barcelona again, I would certainly stay at this hotel.

I can't think of anything really apart from the odd tv channel with English language? Then again, there may have been and lack of technical ability on my part couldn't find it/them! Prefer to read anyway.

Room, breakfast, friendliness of staff, bottle of cava and note from the staff when they realised it was my birthday

we loved the whole experience

The location is great to explore El Born and the Gothic Quarter by foot. We also walked to Segrada Familia and the shopping area in Passeig Grácia is also reachable by foot. The bed was comfortable, the room and bathroom clean. There were black out curtains available to keep out the light. We felt safe in the area and were two females. Overall we had a great stay. We did not have breakfast in the hotel and unfortunately too little time to enjoy the pool and the lounge area on the roof. Not too much to see from the rooftop in case you are after views.

Cannot think of anything to improve.