Very good location - short walk away from la rambla and Gothic quarter. The reception staff were welcoming and checked us in swiftly. The room was spacious and clean, decent fresh breakfast variety.

There was one porter staff member in particular with the name of 'Oriel' that ruined the whole experience here - he was very rude at all times the way he spoke to my group and kept on asking every time he saw us come in and out of the hotel if we are guests here. This was embarrassing and humiliating as he would shout and stare angrily when asking this and create a scene. He wasn't like this with other guests and no other staff member did this. If you're thinking of staying here and you have brown skin do not bother staying here!

I felt extremely safe and well looked after as a solo female traveller. The staff were amazing. Dasha checked me in and was very swift and prompt which helped when you're already tired. My room was massive and I am so in love with the bathroom. Amenities were complete but lacking the bathrobe and slippers, still, not an issue. You only need to ask. The bed is super comfy and my pillows were perfect! When I returned to reception to book a spa massage, a lady tried to cut my queue but the male staff was aware and politely requested she waits her turn. The spa was amazing. I went for the Therapeutic Massage which was done by Luz. She applied just the right pressure to ensure she gets to the knots without causing too much pain. I also would like to thank Katty at the Spa reception for taking the time to recommend me nearby tourist areas to visit.

The hotel has a posh feel about it so could do with relaxing the rules on providing bathrobes :)

The hotel is very close to play de Cataluna and ramblas. We got a big family room on the ground floor. WiFi was very good. Swimming pool available. Room was big with a big bathroom.

The additional bed was in the sofa, we would have expected a small additional bed. No enough covers on the bed. The price is quite high compared to the quality of the room

The location next to Las Ramblas was excellent and were able to walk or take the metro to the sites. The staff were all very helpful, friendly and welcoming. We really enjoyed the breakfast that had many different options and was very well organized so we didn't have to wait in long lines to get what we wanted. Everything was seamless and we really appreciated that! Good size even for a triple occupancy.

The only detail that was negative was the water temperature in the shower. We were never able to get a constant temperature and went from cold to hot and back again with rhyme or reason.

All of it.

None of it.

We had an early flight so we did not add breakfast. Worth noting breakfast was not included in the room rate of €172. The hotel upgraded our room given our stay was only one night. We choose to go out and explore as the evening was so beautiful and did not check out the hotel spa. Staff were excellent even to getting us a taxi to the airport in a timely fashion. We requested some non-dairy milk for our tea in the bedroom and that was no problem.

Bottled water in the bedroom was not complementary, tea and coffee was. The Television kept turning itself three times through the night which woke us up from our sleep.

Our room was spacious, probably 50% larger than comparable hotels. The bathroom was huge with double sinks; walk-in shower was big enough for two. All fixtures and amenities are relatively new. Definitely a 4-star establishment. Located in the middle of busy area, next to restaurants and shops. Good value for the money.

Cold water drips from the overhead rain shower when the hand shower was turned on. Not good but not a big problem either. We just always used the rain shower. Note that the same problem happened with another hotel we stayed while in Spain. A better diverter?

It had good facilities and was very clean. The food was good and refreshments were reasonably priced. The rooms were a generous size and most of the staff were friendly. The location was great, and the roof-top terrace and pool side areas were a delight.

That we were unable to have access to the spa facilities as part of the price we paid, even if this had been access for an hour within our stay. Access to the pool and sauna were extras we had to pay for and I feel that one session should be pre-bookable and included in the price. Most of the staff were friendly and welcoming, however one manager was rude in their manner when dealing with our group - we weren't given the same level as respect as other guests. She had clearly made a judgment about us as a group and spoke to us with a condescending tone.

Great location, able to walk to many places, yet not noisy for sleeping. Highly recommend Premium Terrace The Vanguard Room as was very roomy, huge bathroom, 2 double beds, great for friends & the view from our balcony was fabulous

There was confusion regarding trying to get breakfast early enough so we could have it before our tour. You have to book a box the night before, but reception said just ask the restaurant in the morning, which was no go, so we had to shovel breakfast in 5 to 10 minutes. An issue with a faulty power point seemed to be blamed on us by the older maintenance person, the younger guy was very helpful & understanding though. Suggest seating by the door for those waiting for a pick up

Breakfast was excellent - fresh squeezed orange juices, an expresso and cappuccino maker, ommlette station, fun pancake machine, and a huge variety of yogurts, granolas, breads, fruits, meats, croissants, and even wine. At the same time the breakfast was 'value for money' - we definitely got what we paid for! It was expensive to enjoy for the several days we were there. We loved having a pool - as did every other guest with children! My only suggestion is additional seating on the pool deck, and extended hours past 8 pm, especially in summer when the sunset is later. Also, amazed that more people did not visit the roof deck! Great views and seating. A mini oasis!

Honestly, we have few complaints! It's a clean, beautiful hotel that is central to most transportation and Las Ramblas. We will stay at a Catalonia property, again.