Good location, quiet neighbourhood. Tall modern building, ultra fast yet silent elevators (4). Breakfast on 24th floor, lounge on 25th. Exceptional view to Sant Marti and see. Breakfast really good, from pastries to Spanish cheeses and chorizos to show cooking with eggs Benedict and custom omelettes to sweets and good coffee - everything you need to start the touristic day in Barcelona. Quiet room with no noise coming from the city. Beds and pillows very good (I am sensitive to pillows but these were great). Rituals bathroom products are nice touch. Big TV screen easy to connect to a mobile phone. Heavy curtains to block the morning light (if you, like me, prefer it that way). Polite and friendly staff.

Our room had glass "window" with a view into the main room, that could partially be blocked by semi transparent screen curtain. I would prefer it was fully blocking, in situations when you want total privacy in the bathroom. Also shower space is rather small, yet there was a big bathtub - but I rarely take baths while on a quick stay. Otherwise the bathroom was spacious and clean.

Beautiful hotel, friendly staff and always clean

Pool was a little small, I always felt like I had to quiet my kids in order to not disturb other guests. Otherwise, everything was great!

Great hotel, we were offered to upgrade room for bigger, and this was great advise!! Absolutely loved how helpful was staff and how they were able to support in any query. Will come back there for sure!!!

I phoned hotel before arriving (few days earlier) and was told the pool is operational, but that was not the case, so I was not appreciative of this at all.

The hotel is very clean, the staff is really nice. Breakfast is decently diverse although it would be nice to have some fresh vegetables available.

Water is only given on the first night, for a 5 star hotel I expected to receive at least a bottle of water per day.

The level facilities. The front staff were excellent on our arrival and departure as well as the rest of the staff

The pool opens far too late. It should be open by 9am or 9.30am at the latest or even earlier for guests who want an early morning swim. No flannels in the bathroom or cotton buds and unless you ask, the water isn’t replenished in your room so you only get a tiny bottle on arrival

We stayed on Floor 26 - we had a complementary free bar and snacks throughout the day. From 5.30-7pm we enjoyed mixers, alcohol, beers and more food which was amazing! The staff were fantastic, very friendly and couldn’t do more to help us. We had 30 free minutes at the spa, both my partner and I also had a massage which was great. The Metro was a 5 minute walk away and the tram was right outside which was perfect.

I have stayed prior and was looking forward staying again!

All was great just the shower had a slight gap between the door and the wall so bathroom was slightly flooding when showering. The mugs/tea spoons left in the room weren't properly cleaned, had dried up coffee stains in the mugs and the teaspoons had dried up food on them. Apart from that all excellent.

Great hotel and staff were very kind & friendly, EMMA welcomed us in our stay she was very polite & helpful. The facilities are perfect and too many things to do, location is quite nice in a quiet area in Barcelona. They is an open buffet on the 25th floor which was nice as well. I highly recommend this hotel for your family or friends staying.

Nothing

The hole experience was Excellent , Staff were very helpful , Breakfast choices were excellent , Open Buffet 9am -6pm was free good selection of food , drinks, appetizers to choose from. Transport links from the Hotel were very good all within walking distance ie Tram and Buses very good . Metro link were not to far either. Hotel is located near shopping areas so a good choice of eateries, tapas bars still available if you decide not to go into Central Barcelona . To summarise this was excellent experience.

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The level is the 5 star part of the hotel with the top floors included in it. The best part is that there is food and drink available free at the snack bar through the day making it almost all inclusive.

The level of room service could be improved by better communication. Although it wasnt that costly, getting some ctlery and plates for a takeaway was charged for unless we could go and get it from the ground floor.