The staff were very nice and helpful, the selection for breakfast was one of the best I had so far in a 3* hotel. There was a very nice rooftop, with a pool, where unfortunately was too cold to swim but it would have been nice to enjoy the city view in the evening but the rooftop was closed at 9 pm. The location was great, a few minutes walk from Llacuna metro station, of metro line L4 with which you can access directly famous sites like Casa Batlló, the gothic quartier or Sagrada Familia. We could also see the sea from our window, which was 10 minutes walk away. The airport is also very easy to access from the hotel by taking the metro to the station Passeig de Gracia, then walking for 5 minutes to Casa Batlló and taking the train R2Nord (appr. 25 minutes to the airport).

The only thing was that I received 8 different emails after making the reservation to do check-in by downloading an app, which I didn't want to do and after a while it just got annoying.

Location is premium. Very close to the beach, beside Rambla del Poblenou, a delightful place packed with restaurants, supermarkets, and everything else you need. Hotel is new. Breakfast great. Staff very friendly and helpful. Terrace is stunning, swimming pool and views excellent. Staff great.

Rooms kind of small. We asked for double bed and they gave us twin beds that were apart all the time during the evening. Not enough place in the bathroom to put towels to dry (hooks). No shelves at all - sink was crowded with our toiletries. Poor toiletries choice given by the hotel. No hooks also in the bedroom. We had to improvise to dry our swimming suit and towels coming from the beach. No frigobar, very bad as was super hot and no place to chill beverages. No replacement of water. Only 2 given on arrival. No water refill station in the property. Lift was kind of nightmare. 20 minutes waiting for it most of the time.

Location was excellent, close to the beach, public transport (metro station, bus station is 5 minutes walk), Sagrada familia is 30-40 minutes walk, shopping mall is 20 minutes walk. Roof top terrace suggests a marvellous view to the city (15th floor building) including Sagrada familia, beach, has bar and nice pool. Room was neat and had enough space for luggage, everything was clean and comfortable. Shower had great water pressure and pleasant smell of seaweed shower gel, really liked it. Breakfast was good, but not too much options with meat for those who do not eat pork. In addition really liked the luggage storage in separate room with lockers, we were given card to enter storage room and could use it at the hotel (terrace, restaurant, lobby, wc) even after checking out, so we spent our extra time while waiting for the flight just chilling on terrace with nice cocktails enjoying gorgeous view. Thankful to relationship manager for solving issues related to room and staying at this hotel

Hotel accepts ONLY euro, exchange office is a LOT far away from the hotel. When checking in, it would be nice if receptionists would ask guests if they would like or not to pick up bottle of water, because there is no water in the room at all. Has to be admitted it is a large urbanized hotel with a big flow of guests, but in my opinion details of service make a lot of whole impression of the hotel

Excellent assistance at Reception with food recommendations within the area, even booked a reservation for us at a local restaurant. They were also happy to book in any tourist sites for us. My lock on my luggage was broken and hotel maintenance was here within a matter of minutes and corrected the issue. Property was clean and beds were comfy. Rooftop view was amazing, can capture awesome photos of the city. Even from room. Have the ability to add on buffet breakfast for €14 per morning. Decent variation in food offerings. Close to train station, about a 5 minute walk. Which takes you into the CBD.

Only aspect I can fault was the shower temperature inconsistency, which was annoying.

We loved our stay. It was all very clean, the showers were great, the beds were really comfortable and on top of it all, the service was fantastic. At check in the staff were really friendly and helpful. At our first breakfast we asked for heated oat milk which Mikel brought us. The next day, we didn't want to bother the staff by asking again however, as my partner was about to sit down, Mikel already had our heated oat milk ready at our table! The following day I was feeling sick and couldn't go down to breakfast . When my partner asked, they put together a delicious bowl of fruit and yoghurt for me to eat up in my room. Please congratulate your staff on making us feel so special and welcomed in your hotel.

Great location not far from the beaches. Great breakfast with lots of options and everything was delicious. There are lots of good restaurants and bars near the hotel.

small thing but some small fridge in the hotel room would be appreciated in such hot summer.

Location is good, clean room, air conditioner working properly

I chose to pay through Booking for security reasons, but the hotel canceled my card and demanded payment via a link, which seemed unreliable. They threatened to cancel my reservation if I refused, creating stress and the risk of losing my accommodation. In the end, I paid at the hotel, but this approach was extremely inconvenient. I also didn’t like that there was no duvet cover—just two sheets, which was very uncomfortable. The blanket touched my skin, which felt unhygienic. I had to remove it entirely and adjust the air conditioning to a warmer setting.

Beautiful views to the city, good price and good quality, would love to come back in the summer to see the rooftop bar but it was stunning anyway, nice staff and very quick service, peaceful, nice breakfast and very good looking dining space, bedroom has very nice decor

My shower wasn’t as clean as I’d probably expected it, I was charged more then on the website, I’ve been told I’ve been upgraded to a better bedroom however wasn’t asked if I’m happy with the higher price (not complaining about it personally as the difference wasn’t that big but keep in mind as not everyone will be this understanding in the future), also the WiFi wasn’t connecting properly with the TV which made it a bit difficult to watch. Loved the property just wasn’t there long enough to give it the best score. Hope it helps

Location was excellent, I attended an event at it was 5 mins walk to the venue. I had a 10th floor room with a view to Sagrada Familia - it was excellent! Check-in/check-out super smooth, staff was helpful and everything went well. The hotel is nice & clean, modern facilities, comfortable (but not over the top) and work-friendly (if you need to work remotely).

Basics were... basic. No kettle in the room, I got really used to having one. No small fridge either. One bottle of water on arrival, no further provided. There was a self-service machine downstairs, but not working properly (staff helped though).

Location, breakfast, cleaning, and friendly staff

The bathroom was so tight and I was in a room with baby court that takes up a a lot space