Excellent location. Close to cafe and bars. The pool and pool area fab. Great apartment and comfortable beds. Absolutely loved the fact booking.com sent very easy instructions for a late check in and map to pick up keys.

Needed new kettle as old one kept tripping electric....however....a new one given straight away. Didn't like having to pay for air con. Only reason 1 point taken off score

The ladies are amazing in the office. They organize everything and help you with everything. They are very kind. The Airport shuttle was well organized. The apartment is very well equipped with everything you need for a good holiday. Excellent location, pharmacy, shops, and ATM are within a 5-minute walking distance. We loved the big and clean pool. The deposit was refunded promptly.Very honest people.

The cleaning was not the best, but when I sent a picture of it to the ladies in the office, they offered to send the cleaning crew back.

Location was perfect. Just a short walk to main strip but far enough away to be quiet at night. Picking up keys was easy. Was able to get into property early which was a bonus. Very spacious apartment with everything needed.

No balcony but was aware of that. Would stay somewhere with balcony in summer months but was fine for December

The location and organisation of keys etc

No complaints at all we loved our stay here close to all the strip the beach whilst still being in a quiet area .well run apartments and no wild parties allowed which was excellent also

Fab location, comfortable beds, plenty of linen, pillows & towels.Has oven, hob, iron/ironing board, fridge/freezer (good size), microwave, kettle & toaster.Well equipped with mugs/kitchenware. Plenty of storage, really enjoyed staying here 🙂

Lose sockets/tiles (can be easily repaired). TV had no english channels.

Great location 👌. Quite builded. Key collection good near to apartments. Price was vaule. Recommend to friends and family.

Not a lot. Was in bed for 3 days feeling poorly left2 days early 😴. Nothing to do with anyone just bad luck. .

Fantastic apartments. Well equipped. Central to shops supermarkets market. Pool airer excellent for adults/ small children. Any issues with apartment amenities staff are very prompt. Communication excellent 😊

Nothing

The apartment was way more spacious than I anticipated, on top of a great balcony.

There wasn't ever really anyone at reception whatsoever, which wasn't a major issue as everything was perfect but still nice to have the easy option for questions or help

Great view. Nice size for 2 people. No English TV though.

Lack of facilities. Nice new bathroom but nowhere to put soap, shower gel etc in shower or to hang towels. No tin opener and only 2 massive pans to cook with. Long wait for lifts as on floor 24.

The apartment block was secure and the concierge kept the shared areas both inside and out very clean. They maintained the pool on a daily basis. They were also very friendly and made us feel very welcome. Picking up the keys from the office across the road was really easy. The staff members were very polite and helpful - nothing was too much trouble. Overall the apartment was clean and well equipped. We also had a small sitting area that overlooked the pool which was great too. We would recommend this apartment for a stay in Benidorm as it is near to everything - the beach, bars and restaurants everything is within walking distance.

Obviously, the apartment is constantly in use so the décor could do with freshening up and updating. However, it is well equipped and clean. The only other small complaint would be that the bath towels could be a bit bigger.