So much to do for our two children. They loved it here! They were kept well entertained. Will Definetly return here as the kids were entertained from morning until night. Check in was amazing. We turned up at mid day and got to use all facility’s until our room was ready at 5pm. Who needs your room early when you have lots for the kids to do. Kids had the kids club… foam water party. Water slides in the pool. Disco & arcades! Happy kids = happy parents. Wish we had taken more photos to show other guests. All of our photos have our children in them & prefer to keep these private.

Didn’t really bother us as we will Definetly stay again and request this room. The bungalow /chalet we stayed in was located at the end and it was more early morning that we could hear other guests very loudly talking. Again this didn’t really bother us. Our children love to lie in after being entertained all night. They loved it here.

We had family staying for one week and we booked to stay one night at the hotel to see them (we live in Spain). Fabulous service from staff, allowed early arrival so that we could use the facilities such as the zoo and water park. Great evening entertainment. Transfer buses to Benidorm, zoo, water park and around the resort. Complimentary drinks in room ...... altogether a great night's stay.

Great food choices, polite and friendly staff, self contained accommodation. Brilliant water park and zoo included. The sea lion experience was amazing, so informative and loads of time given by the owners.

Accommodation could do with some investment, bathrooms were peeling and floorboards loose. Why can’t you wear sunglasses in the pool at the aqua park? evening entertainment ok but quality of singing not great. The hotel would benefit from a better gateway/reception to give a high quality sense of arrival, and some shielding of working areas of the hotel.

Two pools on the property with easy reach suitable for all ages. Staff work hard to make sure dining area alwaqys has free tables clean and served. Benidorm beach is a 15 min drive away. Waterpark and zoo are great additions to the package.

Not a fan of sparkling wine in the room minibar. Would rather have more beer or water instead.

Love the different choice of foods and also drinks. Also the lodge was lovely and clean. Mini bar refilled very day. The zoo and water park were the added bonus. Could go in as many times as u liked during ur stay. Also the snack bar in the water park gave you free food with ur all inclusive band. Sunbeds were included on the all inclusive as well at the water park.

I didnt like the lack of information on the plastic cup system they had.

Good Value , great for families, having free access to parks. Food very nice.

Air con in room not working properly. Did report it but nothing was done??

Extremely child friendly, very good buffet and plenty of activities for little ones. Zoo right next to it it's amazing, we have visited every day

The bus that took you from your room, to reception, to the parks, to the restaurant, the views from the room, the jacuzzi

That it was too far out from benidorm and other places.

The staff were amazing, friendly and helpful. Cleanliness really good Food great We will be back

Queueing frustrating at times Could do with a spruce in tired areas ...but everything spotlessly clean

Everything

Nothing