The hotel is located in a beautiful location on the bay. We had a really good room. Food and cocktails were delicious. The animators are super, the evening shows are always very varied and funny, it was a pleasure to watch. Good massage.

Before check-in, I asked if it was possible to pay in cash and they told me yes, but at the reception they said that i can only pay 999 € and the rest by card ( I understand that these are Spanish rules, but I was not informed about this). It’s a little difficult to figure out where in which building what is located in the territory. The hotel is located a few minutes from the beach, but the beach is municipal and sunbeds there cost 20 € per day. The room smelled like sewer. Cleaning in the room was not so good, but every day. There was little seafood for dinner.

Amazing view around the hotel Great entertainment team- we enjoyed every evening different show, special thanks for Carlos Santana :) Nice staff- housekeeping doing a great job

This hotel has almost everything to become a dream holiday destination, BUT, is always BUT :) FOOD was disappointing- every day the same, breakfast and lunch very weak, dinner a bit better. POOL / JACUZZI - water very cold SPA crazy expensive- we had all inclusive but you had to pay extra to get in there Also if you want to play biliard or to have popcorns you have to pay

Great location and very friendly staff with daily numerous entertainment Wonderful food with a large selection of different food

Although we had the all inclusive option it was never stated that all the classic cocktails (margarita, mojito etc are NOT included) and will cost extra This should be disclaimed from the time of booking or not classified as all inclusive

The location was so stunning, it was really quiet and relaxing which was exactly what we were looking for but then it was just 10/20 minute taxi ride into Magaluf/Santa Ponsa. The daily & nightly entertainment was so much fun and inclusive. The staff were really lovely and helpful. The gym was great, had everything thing you’d need for a decent workout

It took a while to get the layout of the hotel, It can be a bit confusing finding your way around at the start with the different levels and blocks. The food was only ok, but there was plenty of it. I booked a sea view room which was stunning but there were trees right in the way of the view and the balcony got very little sun. We were on level 2 so I think the higher up floors would have been better. But in saying all that, I cant really fault the hotel. We had the best time

Entrance to the sea is from sand beach as well as from rocky cliffs close to the hotel. The bay is nice. Meal is good. There are always empty sunbeds near the pools.

The entertainment is quite noisy. Sunbeds on the beach are paid. There is no dedicated parking space for hotel guests (but it is possible to park your car in range of 250 meters). À la carte restaurant is missing.

The location is stunning, the pool is clean, and there were plenty of sunbeds, however, no umbrellas. This wasn’t an issue as there were plenty of beds in the shaded area. There is also one big umbrella on one side of the pool covering a number of beds. The hotel is modern, clean and comfortable. There are two pool areas, I can only comment on the main one located opposite the bay as I didn’t use the top one with kids play area.

In some areas there was a strange odour, possibly drainage issue, however, did not affect our stay and passed quickly.

The hotel is in a great location, right by a beautiful cove with clear waters, making it perfect for a relaxing beach vacation. The family rooms are spacious and well-maintained, providing plenty of comfort for everyone. The cleanliness throughout the hotel was impressive, and the staff made us feel very welcome from the moment we arrived. The quality of the food was excellent, with a wide variety of tasty options that catered to both adults and children. The hotel is also fantastic for families, offering all the facilities kids need to stay entertained. The kids' club, playground, and pools kept our little ones happy and busy throughout our stay.

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It was so great. Just looking at the pictures, and some comments we were close to looking elsewhere. Thank God we didn’t! We thought that due to the pool-size there wouldn’t be enough sun beds but no matter what time you arrive, whether morning or afternoon, there is enough space for everybody. In addition, when you look at Google maps, you may think the bus stops are far away but if you just go to spar next to the beach located next to the hotel (which maps doesn’t show as there’s no direct path on the beach) the bus stop is 4 minutes away. The staff were super friendly, gentlemen at the bar were always nice, Martina was always enthusiastic and had a smile on the face and (sorry for forgetting the name) the entertainment coordinator from Sicily, Italy was always a good chat. Nonetheless, all of them were great!! Facilities of the hotel were amazing across all hotel sectors! The views were great as the hotel is located proximate distance to the beach. The rooms were comfortable and have AC. The every night shows have always been energetic, and very good entertainment. Overall, we were super satisfied and if we were to come back to Mallorca, it would be to this hotel.

There was no iron nor ironing board in the room. Also can’t use swimming pool accessories such as a inflatable ring.

We enjoyed our stay, everything was wonderful. We were lucky because our room was far away from the entertainment area and with an amazing view of the sea. - The room was spacious and clean, the bed was extremely comfortable. - The food was good, mostly the dishes were repetitive except for a few, but overall we were not bored and everyone could find something to taste. The waiters in the restaurant are very efficient. - One minute to a beautiful clean beach with crystal clear water. - Lots of different areas (several bars, restaurant, 2 pools) and entertainment from animators. - Staff were friendly and helpful. - Supermarket 2 minutes walk away.

Only a few “-”: - Quite far from the bus stop, the nearest stop was an 18 minute walk. - There was noise from the animation show in the evening until midnight, and in the morning there was noise from the cleaning carts in the hallway.

Huge and comfortable hotel in a lovely bay. The location is good, just next to Magaluf. The meals and drinks were delicious and various.Pools were clean and the water was warm and in the see as well. Room and bed was comfortable. The animation team was fantastic, they were kind and funny, there were games, sports and dance all day. Debora was the greatest, her activities was the most enjoyable for us.

The only thing to be mentionned is the reception. Each time I would asked something, I had to ask it two or three times a day. Towel, shower gel, taxi, they forgot everything.