The hotel itself was great. Plenty of sunloungers. Very friendly staff. Lovely spacious reception area and everything laid out well. Our interconnecting rooms were a perfect set up for a family of 4, (with 2 older teenagers). Meant they had their own space & their own bathroom! Balconies were a good size too. The bar prices were very reasonable. We ate in the restaurant once on an evening and the food was lovely. Plenty of towels were provided in the rooms. We were self catering and the kitchen units and facilities in the rooms were basic, but enough.

The pools were absolutely freezing! We went at the end of October towards the end of the season and I appreciate this is later in the year, but the water was absolutely icy cold. The indoor spa pool was the same. Couldn't spend more than a few minutes in the water. The hotel shop shut for the season part way through our stay at the end of October, so I didn't actually get chance to check this out. The airconditioning in our main suite wasn't brilliant, which led to a fair bit of humidity in the suite & bedroom. It worked better in the interconnected studio. No ventilation in the bathrooms either. The shower door in the studio room was missing a silicone strip at the bottom, which wasn't noticed until after a shower and the bathroom was flooded!

Staff was very friendly and helpful, very clean and beautiful surroundings, bistro pool bar excellent service and food was excellent also very friendly service from staff

The food for the evening meals where very poor with little variety, very slow service of staff to serve food been freshly cooked to guests, resulting in none available or undercooked meats , a lot of leftover food been used in next days dishes , not planned to make a menu dinner experience, would not say a four star restaurant , there was no nightime entertainment shows, or music , bingo one game or a terrible quiz .

My family loved the resort a lot most especially my kids who enjoyed all the activities available from the mini club, to shows in the evening, and breakfast & dinner buffet.

The pool wasn’t clean and water was so cold so the kids didn’t enjoy that much.

Ideal location, spacious room, friendly staff. Like the idea of bracelet payments

Issue with toilet which was reported day after our arrival, say we left it has still not been fixed. We were told property was cleaned daily except Wednesday which I assumed meant floors at least swept but no! what they should say is the beds are made and towels changed as they didn’t clean our apt the whole stay apart from doing beds/towels. Apart from this holiday and hotel was fantastic

Amazingly kind staff, everyone super friendly with kids and babies. Great food for breakfast and dinner, buffet style. Beautiful garden, nice rooms. Had a great time with a 10 month old.

The pool temperature is rather on the lower side. For the last few days there was no dairy free milk in the breakfast buffet (not an issue before). Could be nice to have dairy free dessert options too.

This was a great hotel for families with toddlers. The kids pool was great, the kids entertainment was so good, the playground and all the kids loved Izzy. It was close to the beach and restaurants.

The food was good but not amazing. I wouldn't have been able to eat there every day buy fine for one or two evenings.

The hotel facilities are great. The apartment is super spacious and we'll maintained. The staff is super friendly and relaxed. I enjoyed the sportive activities, and the pool. There are also great drinks at the bar and price is very good. It's excellent for families with kids.

There are a few points for improvement: first, the spa area and facilities were not fully working. The whirlpool was off and all these nice massage showers and so were not working, a pity. The second improvement point is the quality and options of food in the bistro restaurant. Food was not really tasty, too basic and so not Majorcan, another pity. The last point for improvement is the lack of kitchen crockery if you want to have breakfast or lunch in the apartment. Some little bowls for milk and cereal would be great to have.

Beautiful place

Everything was great. The mos kindly staff we have ever meet. Only the clenaing need to be a little bit often.

Hotel is a good choice in general, loads of activities for kids, would recommend for families. The location is quite good as well- 15mins walk to the beach and restaurants. Rooms were being cleaned every day.

The air conditioner was working very loudly. Apart from this, no other concerns or comments .

So much for the kids to do and staff are so friendly. We received a bottle of wine in each room as repeat customers. We love Zafiro Mallorca.

Can't really think of anything. One small thing might be for an option to get a coffee for people not opting for breakfast in the morning. Coffee in pool bar was lovely but had to wait until 10.30 with kids awake at 6am :D