Very centrally located hotel in Granada. The staff was exceptional and always willing to help with any need (taxis, dinner recommendations, etc). The bar was fantastic with the best Sangria we had in all of our Spanish travel. Breakfast was outstanding with a great central courtyard (shaded). This was a rather expensive property relative to other properties that we visited on this multi-city trip but the staff went above and beyond. Although it was located on a busy street, the room was very quiet.

Price was high relative to other properties

Beautiful building, it is a convent that has been converted and remodelled to a very high standard. As it was a convent they have kept the religious theme and there is plenty of art and details around it. The courtyard is beautiful and you could almost treat looking around the hotel as a little tour, as there were so many amazing details to see. Very good location and staff was lovely, the bed was amazingly comfortable. The restaurant and bar areas were also designed with flare and originality .

There was nothing I didn’t like.

Excellent location, beautiful historic building with an excellent fusion of modern infrastructure and historical context. The staff is absolutely amazing. Friendly, helpful, attentive and knowledgable. Rooms and common areas are well maintained, clean and very inviting. Good restaurant, very nice bar and excellent breakfast. Most sights can be reached by walking (up to 20 minutes- including Alhambra), buses and taxis are accessible.

Not related to the hotel, but rather the traffic and streets in Granada: In order to reach the hotel by car you need to enter a zone with restricted traffic. The hotel staff can relay your licence plate to the police so it should not be an issue, it would be good to have this information available on the hotel overview site on booking.com.

The courtyard for drinks or a delicious breakfast is superb. The hotel has recently been refurbished and is very comfortable. The staff are also very helpful. The hotel’s location is also excellent.

Nothing - everything was great.

Central location. Understated, elegant decor. Utterly stunning central courtyard, perfect for cocktails in the evening. Immersed in history. Huge room with soaring celing, original features and epic bed, with view onto courtyard. Beautiful dining room, with sophisticated menu of Andalusian food - including local caviar. Excellent dry Martinis. Friendly and efficient staff. Very good breakfast, both buffet and menu.

A bath in our room would have been perfect, although the shower was fine. The mournful music in the dining room and bar created a tranquil atmosphere which felt a little too solemn at times.

A lovely hotel - perfectly located near the Cathedral ! In particular the staff were first rate. Nothing was too much trouble and we were really well looked after. The internal courtyard was beautiful -superbly renovated with excellent lighting at night. All in all ,our stay was great,

Whilst the parking arrangements were fine from arrival , getting directly to the hotel was not easy. The only way to approach the layby outside the reception area was along a lane in the Gran Via de Colon which was marked as taxis and buses only. The hotel perhaps could have advised clients that it was OK to come to the hotel using that lane as the Police were so informed so you would receive get a ticket.

Central location ideal to discover the town and the various attractions. Our room in the ancient convent was great with high wooden ceiling and view on the inner courtyard. Helpfull staff at the reception, excellent food at the restaurant and great wine selection, very nice staff at the bar along the historical inner courtyard

Bath room a little small but should be normal in an historical building

The staff at the property make it a real gem. They truly are exceptional: friendly, professional, kind and extremely accommodating. The staff are what made this a 5 star stay.

Very grateful to be upgraded to a suite, however cupboard was thick with dust as well as a few other areas. Really loved the little shaded terrace though- a real treat!

The hotel was located in a great area which made it very easy for us to go out and explore Granada. The breakfast was absolutely divine and was a great way to start each day.

It was very pleasant to be residing in such a beautiful, historical building, right in the middle of the city. The patio, open to the sky, that makes the connection to the meeting areas and the rooms, is so full of charm. Great room amenities and service. The personnel being so kind and helpful.

Nothing to say !