Breakfast was very good. We had ground floor room, which was delightful but, unfortunately due to the bare floorboards above we were disturbed by a family walking up and down during the night and very early mornings. Maybe some floor coverings would alleviate this issue?

Reception hours. Having a reception open in the morning ( before 11 am ) and late afternoon ( after 3 pm) would be very helpful. I had to email to find out information about checking out and received a helpful response. On two of the 3 days I waited until 11.15 and reception was not open. It would be useful to have perhaps a small information pack in each room if reception is open so infrequently. (I was given a list of restaurants by a helpful handyman who was working on the property when we arrived)

room was pleasant, private patio area outside in the sun was very nice, bathroom was excellent. it was a shame the on-site restaurant wasn't open any more but that wasn't their fault as it was run by a 3rd party and the staff pointed us at a superb restaurant about 15 minutes walk away - we ate there 3 days in row.

There's an american school just opposite the hotel so traffic can be a bit of a nightmare at end of the school day when the parents pick up their kids but just avoid going in or out at that time and it's fine.

Very friendly staff, views were amazing as our room looked out at the sea and mountains. We watched the sun rise every morning. Lovely and quiet- the school across the road was not an issue as we were out exploring the island all day.

This is not really a didn’t like but we had to go to the supermarket several times as the restaurant was not open and we needed tea bags and milk and food for the evening, as our evenings were to relax on the balcony and plan the next day

The environment is very pleasant, with a nice view of the nearby mountain. The breakfast was very good. The terrace was a plus, well oriented, especially during the hot evening. The swimming pool was very appreciated.

Isolation between rooms is far from perfect. The restaurant is closed, you'll have to take car to find one.

Excellent and very roomy bedroom with separate outside seating area to the rear. Lovely breakfast room with prefectly adequate breakfast, overseen by the extremely helpful Anna. Excellent pool.

Great disappointmnet was that the restaurant was permanenty closed during our visit and there was no bar available either. Thus we had to either drive or take a taxi to a restaurant nearby or else have a picnic in our room. Neither desirable nor expected!

This is a very nice place to stay for people that are looking forward to see more from the rural side of Gran Canaria. We enjoyed the stay. The rooms are clean and comfortable, the daily room service was very good! The hotel staff, if we had the chance to meet them, was very friendly and nice. The pool area is very nice and clean. The breakfast was indeed very good, also having some warm egg-variation, veggies and e.g. bacon. Sitting outside during breakfast and enjoing the first rays of the sun, was a perfect day-starter. We had a rental car and do recommend to have one, e.g. to get out for dinner or to your holiday spots around the island. There is also a restaurant directly attachted to the hotel, which offers decent food for good prices, however we were suprised how empty it was on the two evenings we went there.

Actually we have never seen someone being in the reception and the check-in was done by a friendly staff member, that however seemed to just stop by coincidence. So the introduction in the hotel facilities was rather short, however still functional and the guy was very friendly. For check-out we dropped the key at breakfast area, since reception again was emtpy. Altough the pool area is very clean and nice, the water in the pool is toooo cold, a display showed 21 degress water temp. We just had a quick swim :)

The hotel is lovely and we can park free. The accomodation included varied breakfast and the coffee was perfect :) The hotel is located near Las Palmas, 15 minutes by car. The staff is very kind. I recommend it to everyone.

Laid back quiet authentic character. Views from our room.

Lack of variety with the breakfast over 7 days The kettle was dangerous.

The location is great as are the staff and ambience

Not a lot would be nice for bar to be open in evenings at least and perhaps the restaurant on the wekends

Very friendly staff and an excellent breakfast with plenty of choice of cold meats, cheeses, fruit, cereals, bread & pastries. Also cooked eggs & veg/beans. A nice tranquil location.

Needing a key card to pass through every door & gate on site was a minor irritation, otherwise a nice relaxing stay.