Great location to do as much or as little as you like …. Staff are friendly and helpful at all times .. special mention to the lifeguard on duty on Saturday for going out of her way to bring us chairs as when pool opened all loungers had already been ‘claimed’

On holiday you don’t expect to have to ‘run’ each morning to have to secure a sun lounger, we had to witness a very heated argument between a number of guests ‘claiming’ their beds’ on one of the days … and on another my mother was almost knocked over by a guest going down stairs ‘to claim’ her spot !! If more were provided… even in the garden area … it would be a much better experience for all …

It's a great family friendly hotel stayed many times .

Most hotels you can nit pick aþ but I wouldn't it's great for the money And staff make it pleasant This time round they had to do a little safety repair to pool area very little disruption a few we're not happy most got on with un bothered but for me safety comes first and was happy pool kept open as they could have closed it..

We loved the receptionist Africa who was a real help to us. We loved the pool. The rooms were fine, the location just good for us when we wanted to travel to Gibraltar and Tarifa.

Breakfast is not good for its price, awful coffee, postmix orange juice, we were pretty disappointed. Another thing is bad smell that comes from the nearby industrial zone. One evening the wind turned and it felt sick to be outside or open the room window. Bad oily smell.

Excellent facilities and everywhere is accessible in a wheelchair. Rooms are a good size, so plenty of room to store wheelchair or mobility scooter. Good menu for lunch or evening meal if you dont take the meal option. Staff extremely helpful. Free car park at entrance to the hotel

Not within walking distance of any bars or restaurants. Nearest is the commercial centre a few mins drive away or variety of restaurants in Palmones which is about 10 mins drive

Hotel is well maintained, large garden, big enough pool. It has few years, can be seen on furniture, but - nothing to worry about. Spacious rooms, comfortable beds. Large parking on site plus garage. Breakfast can be a lot better (or completely rethinked), altough it won't dissapoint as it is. But - you can sit on the terrace for breakfast, it was the highlight of the day :) Staff friendly, always working, keeping the hotel and garden nice, thank you.

With just a little (remodeling the rooms + updating the breakfast equipment such as coffee machines, "juice" dispenser and so on) this would be the TOP hotel in this location. Go for it! I've noticed one disturbing thing, office entrance are near reception, meaning the management might not see The carpet. "The carpet" is the hidious thing glued to the marble staircase, and I swear I've never ever seen such a dirty carpet in hotel. And I travel a lot. In my personal opinion, leaving the stairs as plain marble would be great option.

The hotel is clean and tidy, the swimming pool area is amazing, and the room is nice and cool despite how hot it was when we visited. Staff very friendly, although some struggled to understand English (my Spanish is terrible), although we managed to get by. Staff also helpful arranging taxis to destinations.

The bathroom was a little dated, bath felt a little insecure when standing to shower, and we only had one light bulb out of about 5 or 6 in there working. I can't knock the location as I knew where it was anyway, but for other visitors bear in mind nearest towns /cities aren't "local" and a car / transport is highly advisable.

Nice & clean.. Fabulous garden, good friendly staff

The TV only has Spanish TV & Radio stations..! If I had stayed longer I would’ve fetched my Firestick .. The Road up to the Cinema is a pretty dangerous one.! It would be nice if the local authorities would make a proper pathway.!

Warm, welcoming hotel, modern though classical style. Friendly personnel. Spacious suites overlooking the park with separate bedroom, bath and shower. Private terrace. Very convenient near exit 1112 of the A7. Beautiful grounds. Parking just outside the hotel. Excellent breakfast. It would be difficult to find a better hotel in the area with this quality/price ratio.

Stayed a couple of nights before catching a ferry to Morocco. Lovely grand hotel and gardens. Our room, a suite, was large, very clean, with comfortable beds, as was the bathroom with plentiful toiletries. We enjoyed a good variety for breakfast. Plenty of free parking.

The reception stuff, equipment, property, breakfast.

The reception during breakfast was notably cold, with no welcoming gestures or smiles. We also felt uncomfortable due to the staff continuously staring at us throughout our meal, which we found to be inappropriate and discourteous.