The hotel has good service, rooms are clean 👌 The rooms have every detail taken into account to make you feel comfortable The breakfast is good 👌 The management is well organized 👌👌🩷

Small room but because of good service this will no longer cause you discomfort 😉 I was going to write 10 points, the only detail why I didn't write it down was that I needed a taxi at 3:10 AM, the receptionist wrote that down. I arrived 10 minutes early and was told that he wouldn't call me until exactly 03:10. It was a bit annoying that he realized I was angry and called me a taxi :))) Ana from Georgia 🇬🇪

Great location (walking distance to Bernabeu stadium and 2 metro stations). Direct train from Nuevos Ministerios to Très Cantos and direct metro to Airport (didn't have to use any Uber). Room is quite large, well equipped with a nespresso machine and AC (a must at the period i was there). Breakfast choice is relatively good, opened at 7am.... Pool on the rooftop is appreciated (close at 8pm). Room is quite well sound proof for neighbors.

Everything went well for my stay. Opening time for breakfast (7am) make it tight schedule for me...6.30 would have been more comfortable).

The hotel is in very nice location - in the new city center. Great for business trips. The staff were very polite and helpful. The breakfast is good. The rooms were very small, but still they have everything you need. Bonus thing - free cab from airport to the hotel. Nice bar where you can have a drink and relax, or play arcade games - for the oldschool guys. :-)

The room was quite small for the money. You enter inside and there is only bed, no place for anything else. The bathroom was not very comfortable either. The sink was soo small that when you wash your hands or face, the water goes everywhere.

We had a wonderful stay at this hotel and would highly recommend it! The staff were incredibly friendly and helpful, making check-in and every interaction seamless. The rooms were spotlessly clean, which made for a very comfortable stay. Every morning, we looked forward to the delicious breakfast, which had a great variety of fresh and tasty options. The hotel also has a lovely bar where we enjoyed relaxing after a long day of exploring. The location is perfect—close to everything you need, and with excellent connections to the city center. Overall, a fantastic experience, and we will definitely be back!

The room was better this time. It has everything you need. The bathroom was spacious enough. The hotel is in a great location. Near two metro stations, big shopping centers, and lots of restaurants nearby. Great for business visit.

They have some problem with the water. It is a nightmare trying to adjust the water warm enough for taking a shower. It is too hot, or too cold, nothing in the middle, and it changes constantly. More interestingly, it was that in the sink, there was no warm water at all. The heating stops when you are leaving the room and remove the card.

The hotel features an unusual design, very well executed, which redefines what a hotel can be and look like. This did not sacrifice on any of the comfort though: the free drinking water offer was completed with a candy bar, and generally the place was comfortable, clean, and inviting. Plus, the bar was open until late.

Some details were not completely right, like a defective power plug in the room, the lack of power plug on one side of the bed, or the wireless service that was not encrypted.

Modern rooms (although it was quite tight but that was the one that I booked so I can't blame them for that!) Nice decor in the foyer and, bar and pool. About a ten minute walk to the nearest metro and about 25 mins away from the city centre. Pool was nice and towels are provided. The rooftop bar was also very nice.

There was a brown stain on the floor of the bath and some areas of the room were a little dusty and could benefit from a wipe down.

The bed is firm and really comfortable, pillows are lovely. The bathroom and the furnishings are sparkly clean and spotless. Air-conditioning is working well. The room overall is very comfortable. There’s iced diffused water at the lobby which is really handy when you arrive from walking in the hot weather outside. Pool is also chill and vibey with live DJ and the lobby is also well-designed. Very good place to stay in.

The staff is quite rude or rather unenthusiastic, like she doesn’t wanna be there answering your questions when we said that our key card got deactivated and we can’t get back in to our room.

It's a modern hotel with good location, Bernabeu Stadium was 10-15 mins by walk, beds are comfortable, breakfast was wonderful. I liked that you can decide every day if you want to have breakfast or not and no need to tell in advance. Coffee, tea and one bottle of water was complimentary in the room, daily cleaning included, no minibar but there was a fridge for personal use. Multiple restaurant, bakeries, pharmacy, shops were in the near.

It was dark in the room even with all the lights on, otherwise is was perfect.

We chose the hotel because it has a pool and the rooftop view is nice. You also get pool towels from the hotel. The room is okay for one night and the bed is comfy.

There are no parasols by the pool, so you have to lie in the sun all the time. If you want shade, you have to sit at the bar or pay extra for a covered lounger. The person working at the pool was not very friendly to us. The room size in the hotel is okay for one night but I wouldn't stay longer. It is very small and I have never had a hotel room with such a tiny bathroom. It was hard to move around. We chose the location because we had to catch a train from Chamartin station. Otherwise, the hotel is too far from the center of Madrid in my opinion.