Beds were comfortable and room was quite spacious. The location is ideal . Area nearby was safe and lively even at night. There was a carrefour 3 minute walk away. All the main sights were 10-15 minute walk away. Less than 5 minutes walk from alameda train station and bus stops. Really liked the decor especially the matte black bathroom fixtures. It looked modern like it was recently redecorated. There was an nespresso machine with coffee pods to use in the room and chocolates/two bottles of water in the fridge which were never replenished after the first day. Highlight of the room was definitely the french windows with small balcony that opened out onto the streets. I also love the smell of the toiletries provided. The reception and staff were courteous.

The room could do with some upkeep. Two of the lights did not work in my room, one by the table and one in the bathroom by the mirror. And the bathroom door handle was also loose. There was no kettle in the room to make tea. And the carpet outside the room in the hallway had a big stain on it. I could not secure the shutters on the french Windows as the wind was knocking them about hence i had to keep the shutters closed during my stay. All are minor details. Overall had a great stay.

Lovely hotel, we liked the decor and appreciated the friendly and helpful staff (reception staff, breakfast staff and housekeeping). Our room was on the fourth floor and very quiet. One of the reasons we chose the hotel is that is was a 12 minute walk to Malaga Zambrano train station and we stayed at the hotel Sunday and Monday night before catching the train to Granada on the Tuesday and then returning to the hotel on the Thursday night. It is also a 3 minute walk to Malaga Centro station and we caught the train from the airport to Malaga Centro. Reception staff organised a taxi for us to the airport for the morning of our flight home. The hotel is close to the old town and the port is less than 15 minutes walk away. Malaga old town is very compact and you can walk everywhere, including to La Malagueta beach. We found breakfast to be very good value for money at about 12 Euros and there was a good choice of food, including hot food. We had messaged the hotel to ask to leave our luggage, but when we arrived at around midday on the first day of our holiday, our room was ready for us. There is a 24 hour reception and when we arrived back from Granada at around 9pm check-in was also quick and easy. We would thoroughly recommend the hotel and spending a few days in the lovely city of Malaga as well as a train trip up to Granada.

Nothing to improve but just be aware that some rooms have a walk in shower and others have a bath with a shower over it that you would need to step in to. If this would cause you a problem you will need to mention it to the hotel. As mentioned above we had two stays in one week at the hotel so two different rooms, both lovely just with different bathrooms.

- Location was perfect: the bus stop from and to the airport is 5 minutes walking away. The train station is also 15 minutes walking. If you wanted to go to the old town, it’s also 10 minutes walking. Walking to the beach is 15-20 minutes walking - Near the hotel, there were 2 parking spots where you could find electric scooters to commute to the beach e.g. - The bed and pillows were suuuper comfortable! - Even though the hotel is located on a quite busy street, you can’t hear any noise from outside - Air conditioning was working perfectly! It was around 30 degrees in Malaga but the room was always nicely cool - We stayed for 6 nights, and around the 2nd night when we chose to clean our room, they left some macarons with a nice note on the bed. Really nice of them!

- The only negative thing is that we could hear a lot of noise from the hallway. Some people were talking really loud in the hallway. For the rest, we don’t have anything else that was negative!

Great location , staff were friendly and welcoming. Room was very comfortable and the bed was excellent , had a great sleep. The breakfast is typical Spanish, however it is served in the basement with no natural light.

When we arrived we were texted a Red Alert for the next day, so we were confined to our room for most of the day. There was no communication or contact by the staff to see if we were in need of anything. There was no restaurant to provide a meal or a bar for a drink. We were told on check out the mini bar was free.....pity this was not told to us during the red alert. Just a roll of bread would have being welcomed. Also the next day reception told us all trains were running, however when we went to get connection to airport there were no trains running, luckily we found a taxi just in time to get us to airport. Overall Red Alert was unfortunate, but a communication would have been more reassuring.

Actually everything was nice. I liked room size, bed size, bed comfort, amount of pillows, temperature, windows noise reduction, bathroom, cleaness and smell, breakfast choice and quality, great coffee (Illy), staff, localisation, light. What we liked most was the big windows with view directly on palm trees. I asked for room on that side of the building and I loved it. Palm trees behind the windows really makes it special when you travel in winter from north Europe to the south.

Actually the only 1 thing I would complain was scrumbled eggs temperature. I know scrumbled eggs in hotel is nothing special to expect, but should be well heated for breakfast. But the rest of food was nice quality.

Breakfast was good, excellent choice of breakfast items although scrambled egg and bacon were not very warm.

A bar would make a huge difference. Mini bar in room had a (small) QR code for price list, this could be highlighted on the card advising of wifi. There were a couple of long black hairs in the bed and bathroom. I was not very well during my stay and although you state that you can provide what your customer wants, when I asked if the use of a wheelchair was available this was not an option. This is fair enough but perhaps you could signpost customers where to hire one or perhaps you could have borrowed one from another hotel.

We enjoyed our short stay in this very pleasant and conveniently located hotel with its comfortable entrance hall. All the staff (from receptionists to cleaners)were very welcoming and unfailingly helpful, providing us with all the information we needed. When we asked about hot water for tea they kindly provided us with a kettle and larger cups. Unexpectedly, we had to stay another night so we stayed in two different rooms. The first was larger, as was its bathroom, which had a bidet. You could open the windows and the bed was large and very comfortable, with plenty of comfortable pillows.

We didn't actually dislike it but the second room, although in the same category as the first, felt a little cramped and the bathroom had no bidet and was not as well laid-out. We loved the first room but the second was just OK.

Excellent location, easy to walk around the city. Clean, comfortable beds. Maid service every day which was great, coming back after a long day of walking to a clean room, and a newly made bed is great. Friendly, helpful staff. Nice breakfast, served until 11am which was good as we were able to have a bit of a long lie.

Very noisy from the traffic, the street late on a Saturday night, and the parrots. If we stay again, I would ask for a room at the back of the hotel. No mirror in the bedroom which is annoying but wouldn't put me off booking again.

The hotel is beautifully arranged and decorated. Location has perfect central location, with lot of nice bars and restaurants nearby. The receptionists are exceptionally professional and supportive. The room was spacious, clean and i really liked extra large bed. Minibar in the room has very reasonable price, which is rare this days :) Breakfast was tasteful, with good choice of selected ingredients, and served until 11 for the weekend, which i personally highly appreciated.

For a 4* hotel I just missed slippers in the room, especially since it cost almost nothing :)

Great location, lovely signature scent in reception area. Lovely room and surprisingly quiet despite the hotel being on a busy road, comfy bed and a great walk in shower. Breakfast was very good, plenty of choice including non-dairy milk and yoghurt and everything well stocked. Friendly, helpful reception staff.

It would be good to have a full length mirror, some drawers and body lotion in the room. There were tea bags next to the coffee machine in the room but only espresso sized cups were provided and no kettle to boil water (if using the coffee machine without a coffee pod the water still comes out as very diluted coffee so no good for making tea).