The location was excellent, very close to both the beach and the airport, which made getting around extremely easy. The staff were extremely friendly and always willing to assist whenever needed. Breakfast was delicious and offered a wide variety of options to suit all tastes. The hotel also features a bar where guests can enjoy live music and delightful cocktails in a fantastic atmosphere. Additionally, the hotel offers both an indoor pool, which includes a sauna, and an outdoor pool.

As for aspects that could be improved, I would mention that the shower door did not close properly and the shower gel was very difficult to dispense.

great guy on reception when we arrived, checked us in early no problem and gave us a room upgrade which was nice. room was spacious and clean, coffee and tea making facilities in the room would have been nice, beds were a little firm with a strange pillow set up, about 6ft long and only 1 pillow, not the end of the world though. hotel facilities were very good, spa was great, main pool although indoor was a bit cold but fine once you got used to it, shame it closes at 18.00. we stayed half board and found the food to be very good, lots of choice and well stocked (desserts were spot on) and breakfast was good, coffee wasn't great but thats Mallorca for you !!! value for money as out of season, great crazy golf which is free along with tennis, gym is ok could do with some new equipment and only 1 treadmill, but was fine for me. the downstairs bar area was good at night, nice beer and cocktails and free entertainment each night along with darts/pool/air hockey. overall a great hotel at a great price, had no issues with noise and no complaints.

pillows spa closing at 18.00

This hotel is about 20 minutes away by bus from the airport which is super convenient, buses run early in the morning till late in the evening, also there is direct connection with Palma. Hotel is not new and needs some renovation but it's okay, it's not dirty or something. The only one problem if I may say so was with the elevators, some of them were always glitching ( there are 10 floors in the hotel). it's a bit away from the beach, for those who can walk 10 mins it's not a problem. We had HB included, I must say everything was great, tasty and diverse. They do special dinners ( sushi, jamon etc)

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The staff was very friendly and very helpful they made sure i had a comfortable stay for example normally you have breakfast and drink coffee in the restaurant, but i told them i need to take the coffee and go to my room to smoke on the balcony and they made it possible which was a big plus for me. The food was cheaper than all the other restaurants in the area and w everyday they had live music in the evening, all in all they tried to make everyone possible for my comfort. The location is also perfect and the room was more than good. The cleaning ladies were amazing and very good and ready for help.

I asked about the souna, they told me i have to make an appointment so i did i asked when can i they said minimum half an hour before so i did one And after half an hour i went to the sauna and i was disappointed to see it wasnt turned on.

Excellent hotel! The best choice for what I was looking for. The design, feel, space and amenities, facilities on offer are incredible. The hotel is located 5 minute walk from the beach playa de palma on main promenade. You can easily walk to S'arenal too along promenade. 3 mins from hotel you have Mercadona the supermarket and lidl 10 minutes walk. There are plenty of bars, restaurants and shops around too. The hotel is exactly like the pictures. Shower pressure is amazing! Mini fridge in room and aircon too. Confy beds. Lovely balcony. The breakfast has plenty of space and everything that you can think of available. Chef at hand to cook you the breakfast eggs, omelette and pancakes. Hot and cold food options, plenty of coffee, tea, hot chocolate, juices and bubbly too! You have a fitness gym, pool, chess and pool table by the bar. You have luggage storage and can use the shower within the gym facilities to change if required. The restaurant offers different cuisine nights and it's buffet at affordable prices. Hotel has evening singer for entertainment. Taxi called from reception and was a minute away. Hotel is 15 minutes to airport and just under €25. Overall, staff very attentive, courteous and smiley, would be happy to stay again. P.s. the area is know for German tourists and you will hear it all around. The hotel is far enough so you don't hear the noise from the main strip and was silent for a good night's rest.

The TV channels are all in German. There are 2 British and spanish news channels but the rest are German. The Hotel should be more inclusive for other guests outside of Germans. For such a 4* I would expect better.

Our stay was excellent and we received more than we expected. Everyone from the staff was very friendly and kind. I can recommend this hotel to my friends and othe people. Breakfast was incredible and we really enjoyed all.

was a the noise of the young people from Germany and twice they woke us up during the night. One more thing is the air conditioner was not working properly and had to leave the balcony door open but was not big issue as the whether is still not too hot.

I stayed in the hotel with my mom and we loved absolutely everything here, room very nice with balcony and amazing view, nice bar with live music next to the swimming pool, great swimming pool, amazing breakfast with so much choice for all diets styles and very very friendly people working in this hotel at the reception and also in the bar and restaurant. Location is perfect just 5 minute walk to the beach, everywhere in the neighbourhood many shops, grocery stores and restaurants. Bus stop to Palma and to the airport just in front of the hotel. If we will go to Mallorca again we will definitely like to stay here again.

the gym is old and small

All staffs are friendly, speak different languages, communication no problem. Nice view of the beach. Pool and sauna are option for bad weather. Near to bus 23 and 25 to Palma, near to bus A2 to airport, even the taxi station direct in front of the hotel. Beach is not far away, just walk 10 minutes Supermarket and many shops to rent bike and cars are near. You can also rent bike and car in the hotel.

I have written several questions in Booking-Apps-Message before check in. But no answer or other feedback. The hotel should take care of this point to give the visitors better feeling before the journey.

Great location, right next to the bus stop directly to the airport and to Palma. Big breakfast and dinner buffet, and very fair drink prices. The staff was very friendly and helpful all around. We also rented a car through the hotel, the process was seamless and the price lower than what we found on our own. The parking was free and there was plenty of it. Would come again!

The staff was very friendly, the room was clean, breakfast and dinner was difersified and very good. The hotel is close to the beach 6 minutes by walking and near hotel you will finde the buss station from witch one you can go directly to the center of Palma (the time in the buss it’s arround 25 minutes and the ticket price is 2 euro/person)

We recived a room with twins beds, and everytime when you turn in the bed durring the night it was muving away from eachother because the surface of the floor (if was a normal duble bed was no minus)