The hotel is beautiful, so many facilities that are clean. The buffet food was so much better than expected with so much choice. I’m a pescatarian and managed to fill my boots every night! The staff were so welcoming, friendly and great to chat to. The pools are clean and I loved that there were 3 different ones to choose from.

It would have been great if the indoor pool was available too. My main critique is the noise. It seems the area attracts a lot of drunk Germans who like to sing and throw up at stupid times! Understandably the hotel do try and manage this with the drink limit.

We liked it, the rooms and the food, breakfast and dinner were very good. Some of the staff really helpful The indoor pool was great and the gym it wasn't not bad at all.

To much noise at night. Many drunk young people have no manners in the restaurant. Many of them were drunk from the morning till the following day. Some of the stuff were rude and the cleaning was not the best.

Very good range of food, room and common areas very clean, nice pools.

Bedroom walls are thin so we could hear neighbours very clearly next door.

Food was as expected: enough variety for everyone (incl my picky eater kids). Staff were attentive and capable despite the big capacity of the hotel. Not much of a sea view but only a min walk away which is great! (Please note no designated beach area - additional €56 for 2 beds and umbrella for 1 day to be paid there) Room given was bigger than expected. Evening shows available on some nights - great performers!

Rooms could have been cleaned a bit better. Unfortunately also not a lot for children to do except beach/pool in this "party area". Pool also opens quite late and closes early. Indoor pool was closed thoughout summer.

The buffet was excellent. Personal-helpful, friendly. Room-clean.

We were in September. Outdoor pool was a bit cold. In this case, we were looking especially for a hotel with the indoor pool, sauna and SPA. We were very disappointed that Indoor pool was closed and the steam room was broken although this was not stated in the description. We were looking especially for a hotel with the indoor pool, sauna and SPA. Very noisy area outside around the hotel.

The hotel has great location, it is close to the sea, shops and restaurants but it not in too noisy area with loud night life. Clean and comfortable rooms. Good variety of food. Very friendly staff. The hotel has 3 outdoor swimming pools but only one is suitable for active swimming, two other are bar/chill out pools. The hotel is more suitable for adults, during our stay we did not see any animation for kids (in our case this was positive).

Very loud guests next doors who made noise all night. Fortunately, the hotel staff took measures and we could sleep peacefully all next nights.

Room was fantastic, very spacious and clean. I requested a quiet location and was given exactly that. The swimming pool and swim up bar were very nice. Happy that there were also sunbeds in the shade. Staff at restaurant and pool bar very friendly, especially Marilo, who went out of her way to make the guests have a great experience. Live music at the bar in the evenings was great. I booked half board and both breakfast and dinner buffet were great, with lots of choice.

Pool could have been cleaner. Always bugs and hair floating around in the pool. Some of the ladies at reception could be more customer-friendly, seemed annoyed when I asked for a late checkout.

Food was fabulous a great variety of options including fish,seafood, meat veg and staples like pizza pasta burgers and hotdogs for the less adventurous. Staff were lovely.

The hotel itself was fab however as a Brit the resort is very focused towards Germans with heavy German music being played. The entertainment in the hotel wasn’t great.

New/modern design outside and inside 2 elevators available Multiple pools available including the kids one and one with bar Good impression on the presence of lifeguards by the pools Very helpful and polite staff Just 2 min walk from the beach and 10min by taxi from/to airport(24€)

Both snackbar by the pools and desserts at the dinner could be improved

location and food is always good

I was disappointed that the front staff were unable to assist me with booking an additional nights stay when this was available on the website. (I even showed them but they are adamant not) I booked the additional night on the website for ease but RIU could very easily have lost a nights revenue and I think this needs to be addressed through staff training. At best they were very dismissive. This is my 9th RIU stay and I found their attitude disappointing