The location of the hotel is ideal; right next to the beach, handy for the bus stop, and even in low season there was a number of restaurants and bars open close by. The staff were all exceptionally helpful and friendly - Aylin on reception, Alberto, all the housekeeping ladies - everybody was great! The room was spacious, very clean and comfortable, and had everything we needed; coffee machine, kettle, fridge, hairdryer. We also found the beds super comfortable (very firm). Excellent shower - huge cubicle and good water pressure. The pool area was well maintained. We were able to book the private spa area free of charge on a couple of evenings which was a real treat! The private spa area had a sauna and warm plunge pool. When we used the spa area we were given bathrobes too which was a nice surprise. The buffet breakfast was excellent, there was everything you could want; bread, pastries, cheese, meats, salad, yogurts, pancakes, full English, eggs to order, porridge, cereals, cakes, amazing fresh fruit selection - it was always perfectly ripe and beautifully presented - plus loads more. All the breakfast staff were lovely and very attentive. Thank you all for an amazing stay :)

The location was very good (near the sea with a big clean beach). Several restaurants and shops were located nearby. Comfortable transport infrastructure including public transport and several free parkings. The room was not too big, but it was quite comfortable. Delicious breakfasts and dinners. Very friendly and polite staff. Two water pools and plenty of sunbeds and umbrellas. Good working internet / wi-fi. Clean enough rooms. Spa was available w/o extra charges. Everything was as good as we wanted. We were there in the last decade of October.

Water in the pools was chilly (not heated). The rooms are in need of renovation, with visible signs of use. There were some dust on walls (room cleaners didn't clean the areas close to the ceiling)

The location. Perfect. Immediately across from the beach, located on the main strip, where everything is located, restaurants, shops. I’m very easy to get a taxi if needed. The breakfast was buffet and fabulous! Well worth the charge. I stayed at a five star hotel downtown for one night and their breakfast buffet was laughable in comparison.

The mattress was a bit hard and the AC was fixed temperature, but I understand that is with most hotels. Unfortunately, the sauna required a reservation , one elevator happen to be out and one night we lost hot water for a few hours.

Location, staff, breakfast and bed room all excellent.

Pool area OK for lounging and sun bathing but pool(s) very small. Not suitable for swimming.

The hotel is in a great location and was spotless. Easy to travel into portals, palma and also magaluf and other locations. We only had breakfast, this was gorgeous and plenty of choice. The food for half board also looked lovely in the evening. Hotel rooms lovely and clean. Lovely little touch in reception the reception area under the pool and there is also a lovely garden area for drinks. Staff all amazing. Javier was great and gave good advice on beaches near by to travel to. Would highly recommend and will be back next year!

Nothing it was spot on!

Such a lovely welcome here on arrival. Hotel is bright and modern. Great location for the beach and restaurants/bars Breakfast was varied and plentiful. Room was of a good size and bed was comfy. Limited parking at the rear but we did always get a space and there is on road free parking nearby. Would stay again if in the area

Room smelt a bit damp on entry...we had a swim up room. Not sure the swim up room was worth the extra money in November as it didn't get much sun and the pool was freezing!

Lovely but needs a little update

Location staff and when you walk in it smells amazing

How we were greeted by the lovely receptionist. She was vibrant and even offered us a welcome drink. Nothing was a problem for her, very helpful. We especially loved the use of the relaxation room.

The breakfast. Cold & eggs especially were not cooked well. The poached eggs were chucked onto our plates with water everywhere and made a mess of both our plates and the actual eggs turned to mush when our forks went through.

We stayed there two nights three days. The hotel is super clean. We had a nice spacious bedroom with a nice shower. The staff is excellent, super friendly and helpful.The breakfast is also very good with lots of variety. There are several international restaurants in the area, but most of them not real Spanish food. We went twice to the seafood restaurant Ciro’s, the best. I would definitely recommend it. Overall the hotel is great, thanks!

The only thing that we did not like was the sea. The beach is super close to the hotel with all amenities, however three days in a raw the water was not clean. I stayed in different parts of Mallorca in the past and did not have such an issue before.

Lovely location right opposite the beach and easy walk of the resort. Reception staff friendly and helpful. Buffet amaaaaaziiinng! 😊

Despite reserving a ‘twin’ room we were allocated the smallest double in the building! No room to swing a cat despite many other rooms being vacant! Had to request to move to a twin as booked for myself and my daughter, which the staff readily obliged (although they shouldn’t have incorrectly allocated us a double in the first place!) Room was ok, not good value for the price paid and weird unhygienic arrangement of the wash hand basin being in the room rather than in the ensuite?! Also really uncomfortable bed/mattress, low grade quality and not acceptable considering the price paid for the room.