Location close to the sea, restaurants, bars - not too close though to be bothered by the noise. We had every evening different “theme” for food at dinner (sushi, kebab, burgers, chocolate fondue etc) among other food. Nice relaxing area below the pool, quiet garden with grass, kids playground and kids pool in the shadow (for small kids). Loved the furnishing inside, nice staff always available and helpful around the pool. We enjoyed the relaxing pool inside as well.

What we missed is free drinking water available, we could not take any even at the dinner. We had to buy bottles and bring it back to the hotel every other day. We did not have all inclusive and I understand there might be water shortages at times, but still. We were almost yelled at the dinner when we tried to pour some not knowing it is not free (tank is there available). Water on the room is not drinkable. Be mindful about the mosquitos :) not a problem of the hotel, we just did not expect them to fly as high to the 6th floor and left the door opened, suffered following nights chasing them out.

The grounds of the hotel was my favourite thing about it as there were so many pleasant seating and relaxing areas for all needs. This included bean bags, hammocks, hanging chairs, sofas, as well as all the normal you would expect. The hotel was perfectly clean and the rooms too with everything needed. The location was perfect, close to the beach and shops. The staff were all really friendly although I wasn’t so keen on the ear pieces used in the dining room, only because it made it feel a little frantic. I had stayed in another hotel the previous week and of course pros and cons to both places. The drinks were as expected in an all inclusive, where as I’d been spoilt with a bigger selection at the previous hotel. The food was adequate, breakfast good, lunch good and one dinner out of three good. The other two dinners were fine, just lacking. And I imagining if I was there longer than 3 nights I would have eaten the same over and over. Again, I had been completely spoilt by the food in the previous hotel as I think this was exceptional for an all inclusive.

Food a little lacking but not the be all and end all.

The garden was really lovely. There were sunbeds for everybody. The food was good. The staff were coo, sweet, fun, quick and professional. It was quiet and relaxing in the day and in the night. Fantastic service, and helpfull staff. Really good gym. Very nice rooms. Very beautiful place all over.

The music was good but too loud in the lounge-area in the daytime. The morning workout weren't a hit. We were there for 9 days, and only one time, the trainer had one guest with him. He didn't even try too get people to join him. Tai chi is not for most people.....he should choose something that the guest like, and not just what he like. Also the entertainment in the evening was bad. Kahoot does not make people closer or happier. It separates people with their heads down the phone. The jukebox were good fun. But all the other stuff/entertainment was bad. You can save that money on singers from outside.

Nice garden area with sunloungers, great location (2min walk to beach and bus stops, and 15min walk to historic old town) free access to spa (sauna, pool and ice bath), impressive selection of tasty food as we were half-board (breakfast and evening meal) including a wide variety of lots of dishes and evening variations to prevent bordom (even had sushi two nights), tai chi each morning at 10.15am (Patrick, great instructor), best stormy mojitos (thanks Maria). We've stayed here previously and would again.

Expected to pay for room safe at 3€ per day (this should be free). The coffee could be better. The spa was too busy when we tried to use it a second time and had pre-booked an hour slot (8-10 guests went in ahead of us, which seemed too many for the space and relaxation), so we left instead. Our first spa visit was brilliant, though.

The best hotel we have stayed in Alcudia by a long way. We travel twice a year to cycle in Mallorca and have stayed in a lot of hotels in the area and this is the best. We got a bargain off booking.com £350 hb for the 2 of us in March. Fist off the staff are excellent an will help you with anything, the breakfast is brilliant with plenty of choices and the dinner once again exceptional. Rooms cleaned daily and we used the spa on the last day. This is simply the best place to stay.

Nothing, a great place. Even had a laugh with the manager when I had to educate her about being Welsh is not the same as being English.

Cycling facilities Restaurant Close to Alcudia & buses to many other locations Swimming pool

The bedroom/bathroom Bathroom had badly fitted shower screen that daily flooded the floor. The bathroom sliding door didn’t fit No toiletries which I would expect from a 4 star Bathroom towels weren’t replaced Bed very uncomfortable & bed leg collapsed during the middle of the last night

Excellent location; nice deco inside; cozy room (we had the renovated room); chill out, garden; wonderful spa; cleanliness; delicious food; very friendly, kind and helpful staff.

1. Wine included in the All Inclusive Program was a shame for Spain and for the hotel. The great food, the hotel itself deserves much better than a very low quality (and horrible taste) of the wine. During the lunch and dinner was provided only a draft wine (very bad) and in the bar “vino de la casa” was also bad (for Spanish standard for sure). 2. The bottles of water (with AI Program every night 1 bottle per person at the bar before going to bed) could have been provided every day directly into the room. 3. Rooms overlooking the street (with lateral sea view and view over the mountain) are a bit noisy. We stayed on the 4th floor and you can hear the traffic and people from the restaurant/bar on the opposite side.

Pros: the location, the room was clean, the mountain view from the 7th floor, plenty of spaces to park the car, the facilities (pool, spa, garden)

The food served for breakfast and dinner: very diverse, but it seemed to be poor quality (the cheapest cured meats, cheeses, desserts etc; undercooked chicked was served on one occasion) No free drinks included with dinner - there isn't the option to serve tap water.

The food was great, although some more hot vegetarian/vegan options at lunch and breakfast would be great as sometimes these meals in particular got repetitive. Dinner was great, especially the Asian night which was very accommodating to vegetarians. There was sushi on this night but they all seemed to have fish in them so I asked the supervisor if a vegan option would be possible and he returned from the kitchen 5 minutes later with a plate full of vegan sushi. Throughout our stay, we made a few different requests and the kitchen/restaurant staff were all very accommodating and made a big effort. All-inclusive drinks were great, with no plastic cups (except for at the pool), and fresh cocktails. This is a very clean and well-finished hotel that is close to the beach and amenities, the staff were great (especially Diego!) and we would definitely stay again.

The bathrooms have a sliding glass or wooden door so it doesn't give much privacy in the room. It was also not clear that the economy rooms were on the first floor which was a bit noisier and lacked privacy, although the room itself was lovely. We asked about this and the manager arranged to move us to a different room the following day which we were very appreciative of.

Good location, few minutes away from the beautiful beach and 20 mins away from the old town. The staff are very friendly. They organise something every night like karaoke, game, live music, white party. Very clean. The food amazing. Definitely will come back.

The only thing I didn’t like was the fact that there aren’t enough sun beds or space for a lot of people to go to the pool and everybody is reserving their spots at 8:00. So if you wake up a bit late, you can’t go to the pool. However, the beach is a few minutes away and the sunbeds there are 14€ for 2.