Very clean, friendly, helpful staff.

No bowls in the apartment!! Strange!

The location was superb and the facilities were excellent for our Ironman preparation. The staff were supportive and the maintenance crew were quick to fix a minor problem in the kitchen. It was great to have evening entertainment.

Nothing at all. Met it's 4 star rating and we will be visiting again.

Nice place to stay with children . Mini golf, indoor pool etc. Plenty of parking spaces around the hotel in February. Big, spacious and comfortable rooms. Very good looking place. Very helpful and professional staff both in the reception and the one looking after the rooms.

Food quality- acceptable on the budget side but very good choice. Smell in the room - got away after 3 days. Half of facilities on indoor swimming pool switched off. Prices in the bar when not All inclusive. 6.50 for non alcoholic beer. In general I did not like some things but I would stay again due to great location and other thinks we liked.

We are a family with 7yo & 9yo girls and we loved. . . different swimming pools, breakfast buffet (especially the refreshing sparkling wine from 08:00am), location very convenient to beach/restaurants/shopping, and kids' club activities.

I really didn't like their operation of "chill-out (+18 only)" swimming pool. The sign clearly says "adults (+18) only," which I totally support for adults to have peaceful & quiet adult time. But there were many families using this area with little children running and splashing around, and the hotel is not controlling anything. I found it very unfair for 1. adults who want peaceful time and 2. other families and kids who are following the rule. Definitely need improvement and/or clarification.

Fantastic hotel for anyone with young kids. They will be entertained from morning to night with the kids club,playground,pools, pirate ship,kids disco & entertainment. We were in block 4 and although the view isint great we did have a fantastic pool which was like a private pool just for our block. Pool towels are free & can be exchanged daily. Also you get a wrist band as your room key,so handy! It is about a 5 minute walk to the beach & it is beautiful. There are also a host of beach front restaurants there,and a playground on the beach. Again great for younger kids.

Not much for teenagers. We ate in the buffet on one evening, there is a big selection but the food was only OK,most of the items I chose were luke warm,the chips seemed to be the freshest & warmest. Both of my kids were sick afterwards but we are not sure it was from that or something else.

* good value for money * amazing bike facilities * staff is very kind and professional (especially in the restaurant, service was fast even during busiest time) * gluten-free diet was taken into consideration

* inner pool was cold * saunas were cold and small without changing rooms, showers didn’t look clean * separate beds pushed together * high amount of kids and teenagers (training camps) might be disrupting to some

Small, but fine rooms. We had one of the rooms with a rooftop terrace which was great - beautiful view from the terrace and wonderful with the jacuzzi. Close proximity to a beautiful beach and shops and restaurants. The hotel also offered an indoor heated pool, which was great for the cooler days. Overall we really enjoyed staying at this hotel!

Nothing we didnt like.

Loved most things, the Royal Terrace Suite was great, spa was mostly lovely. We ate two nights in the hotel which was nice and very good value for the children. Location was good. Parking was fine.

How expensive breakfast was! Having to send somebody out from the spa each time (who was dry) to ask reception to switch on the sauna! The outdoor 'heated' pool wasn't heated!

The kids playground and kids pool were great! Room was a good size--we had a separate bedroom and living space with a small kitchen (sink, fridge, plates, cutlery)

furniture was old and tired. for example, the side vaneer of the table was broken and peeling off and the sharp edges could have been hazardous for the kids.

Children facilities are amazing with different pools and animations, evening programmes. Short walk to the sea which is beautiful and very children friendly (shallow water).

Rooms are a bit tight for a family with 4 people but it was as described on the site, so there was no surprise.