I like the greeting I received on arrival.

No staff in reception any of the time I went to it. Not even on the morning I left to hand in my key. It was advertised as not being a hen party or stag doo compliant accommodation but there were around 10 Irish teenagers making a lot of noise. Setting fire alarms off at night and being loud around the pool after I was asked twice to keep my noise down by guests around the pool.

The pool on the roof was perfectly clean and heated (February). The kitchen in the apartment was equipped well enough. The view from balcony on the mountain side was great. We went to Puerto de la Cruz to visit Loro park and to go to a beach, but we never made it to the beach as we left sooner to much warmer Los Cristianos. Good value for money though.

The beds were not the best. The bathroom ventilation is a hole in the wall connected to the other apartment's bathroom.

+ Nice location close to TFN & Loro park. + The view from terrace & room is very nice. + Nearby good restaurants & Lots of free parking space. + Room are good up to 4 people.

- kitchen utensils could have been more. - swing in the balcony had lot of dirt on it. - There were beds for 4 adults but no bed for my 5 years old.

Quiet location, with good access to the motorway, El Tiede and the beaches. The apartment was spacious and well equiped for a long stay. The pool was heated and clean. There was ample parking and lots of shops and restaurants walking distance away.

Online check-in.

The staff were amazing. I had problems booking before we arrived but personal service meant that the staff sorted out this problem. Thankyou. Staff at reception very helpful. On the edge of town but with facilities, shops and restuarants nearby. It was quiet with access to walks in nature. 10 minutes walk from Centre of town. Cleaning service was good. Outside garden to relax in was good with great views of the sea.

The heated pool on the roof was a little smaller than we thought.

Nice apartment with fully equipped kitchen The view and the rooftop pool were very nice; and helpful staff. We requested a baby crib and found one in the room, very nice and clean. In the area there were plenty of parking spots.

Firstly, we had some problems with the check-in because our keys were missing. When we checked-in some cleaning was necessary and the bed sheets were smelling odd. After 3 days the cleaning lady came and these were solved. One bed was unstable. Certainly more shower gel & shampoo was needed.

The balcony and the pool have an amazing view. We were always able to find the parking spot just in front of the hotel. The kitchen had enough equipment. Overall, it was a nice stay and we would recommend considering price.

One of the bads was really poor and not confi. We would appreciate more clean floors after our check-in and at least one basic cleaning within 8 days' stay.

Very nice place with a fantastic view to the ocean and mountains There was everyting you need - washing machine, hairdryer even an ironing machine

The pool closed at 18:00 and I dont think was heated

Peaceful and quiet location and perfect view, the city, ocean and mountain! To mention also good facilities and having approachable staff. Parking space is always available if you rent a car..

The property looks nice and the views are amazing. Unfortunately e didn’t have time to use the pool but it has nice views too and the water is lukewarm.

The couch was very dirty, we had to avoid using it.