Apartment was bigger than I booked. Very clean and close to everything. Very basic kitchen and very basic apartment. But still very good value for money.

The cleaning service starts at 8am. While the service is impeccable in terms of cleaning, there's one particular lady that has opened my room door 5 times in a week, when I clearly put the do not disturb sign out the door. This has happened early at around 8.30/9. She also doesn't understand a word of English, so the main problem telling her you don't need cleaning that day and she needs to get out.

Good value for money...It is what it says on the tin...no luxuries just basic amenities...they charge €20 for the remote of the AC and €10 for the key to the safe but both are fully refundable on check out by returning the key and the remote...I would stay there again.

There was only a couple of blemishes on the day I arrived I tried to call the hotel about 4 times as I had some questions about check in and nobody answer the phone. And the second was the tv in the room wasn't working I told them about it the first morning unfortunately nothing was done about it, it still wasn't working when I left.

The hotel was perfect for us, a family of three. We had booked it with breakfast included. Since the apartment comes with a small kitchenette, evening dinner was easy to handle here. There is a supermarket very nearby. Breakfast was very good, with a wide choice of things to choose from. The staff was very kind and helpful all the time. Room keeping went very well, and we had a nice and clean room, bathroom, and balcony which was right at the same level as the large seating terrace. The hotel is conveniently located near bus stop Tucan (100m) so very easy to reach by public transport (we took the bus 30 from North airport). Therefore the botanical garden is also a relatively short walk (10-15 minutes). You can reach the city centre and boulevard going down, which takes about 15 minutes. We had a room facing the street, which also gave us a good view of El Teide.

The outdoor pool was very nice, but we were a bit surprised to find out it was not heated (at least it seemed to us quite cold). I guess in hot weather this makes a lot of sense, but we were there at the end of December/start January.

Location - excellent as on bus route for airports. Studio - perfect size & good layout Balcony - perfect with lovely view Staff - excellent customer service in partucular the ladies on reception during the day hours. They exceeded my expectations. Very helpful with information for tourists too. Coffee machine near reception ✅

Cleanliness - bathroom - more needed Sound proofing - required as very noisy from corridor & gap under main door. Every time someone closes their apt door, very noisy. Landline phone - didnt work - I reported it to reception

The facility is located in a perfect location, 20 minutes from the city center and beautiful beaches. A great opportunity to take a walk after breakfast or lunch. There are parking spaces everywhere, that's what worried us the most. There are large parking lots by the beaches that are free. From the building on two sides there are beautiful botanical gardens and stairs A.C. The staff is friendly, our rooms are cleaned every day. Cleaning is included in the price. The cleaning ladies regularly changed towels and made our beds. That thrilled me. The swimming pool is also part of the building. Recommendations and we will certainly return to the same facility.

Being on the top floor we had a lovely large balcony. The staff were all very friendly and helpful. The location is ideal for some of the main bus routes. The price we paid was very good value

The hotel is located a bit up hill from main front area, but it wasn't a long walk, but not ideal if you have difficulty walking up steep stairs. The taxis are very reasonable so not really a major issue. An upgrade in mattresses would be recommended to hotel owners as some are not the comfiest.

Breakfast good. Reasonable choices. Room very good. Wrap around balcony excellent. Pool area nice. Sun on pool most of the day. Good wee pool bar and beds. Reception staff helpful. House keeper on our floor was a breath of fresh air. Bright breezy and accommodating

Bed a little uncomfortable. Pillows great.could do with a kettle and toaster. Wi-Fi could do with a booster. Hit and a miss depending where you are in the room.

A small clean hotel room with a terrace, bathroom and kitchenette in a hotel complex with a pool. The hotel has a good location close to the town centre. It was easy to walk down the hill, may be a bit more difficult on the way back from the bars. The staff was accommodating and let us use the hotel facilities and stored our bags whilst we were waiting for our plane on the last day I though it was a very good value for money

It was a bit noisy. We could hear the party from the room next door until bout 1 am. You can also hear the traffic whilst sat at he pool during the day.

Nice pool, friendly staff, big room, excellent location for walking into town (as long as you like hills) with good local bar round the corner. Kitchen equipment more than adequate (unlike in some reviews). Room cleaned every 2 days. Lots of storage space. Pool view but not noisy ! Excellent value for money.

Was worried before going as had seen recent reviews on other sites that the place wasn't clean. Worries totally unfounded!

Staff were friendly and the whole place was very clean. Room was pretty much what you expect, tidy and efficient. The AC was adequate but the best part was the location. The views were good and you're a stones throw away from the town center, but far enough outside so that you don't feel too in the thick of it. Bit of a steep walk back up but a taxi is 4 euro from the centre, if you're not feeling the steep walk. Local facilities have everything you need. Word of advice, don't use the standard ATMs for cash. There is a Banca Marcha up the road, always look for those machines as they do not charge a fee. I travelled as a remote worker and the room had space for me to relax with the TV on and have a little workspace. Pez Azul is extraordinarily well-priced and fills every criteria I would expect from a Spanish 3* hotel.

The food was adequate. Glad I didn't pay for a specific board as you can just purchase the buffet day-by-day. It fills a hole when you don't feel like going too far. The place could be noisy from time to time, sound travelled quite easily through the corridors. I could not fault it beyond this really and those two points are subjective to a certain extent.