Location and style of the campus and hotel were great The majority of the staff were great Facilities were excellent and the the room had amazing views

We were travelling with a dog. The only restaurant open didn’t allow dogs inside even though it has a large bar area which had local children in it. The man running the bar was exceptionally rude and unhelpful and wouldn’t allow us to have the restaurant menu on the terrace where we had to sit with the dog We had some tapas which was ok, but really disappointing that such a fab hotel didn’t provide an area where it was possible to eat food from the menu! The man in the bar served me drinks, I asked for the bill he ignored me, I waited whilst he served 2 other local people and walked out to the terrace, 10 mins later he came out stating I hadn’t paid, it wasn’t from the want of trying .

A great stopover between Mojacar and Santander. Quirky decor and a fabulous spacious room, great shower and a bath, with a balcony courtyard which was perfect for us travelling with a dog. The Taberna for evening meal was also dog friendly and the burger was Excellent! Only complaint was that dogs not allowed in dining room for breakfast so had to ask for a tray to take food back to room. The supplenent for dog was 20eur which was a bit pricey but i think that contributed to us getting the fabulous room. The dog bed and treats were a lovely touch! Will definitely stay here again just would book without breakfast. Although it's a few km off the motorway it was easy to find and we'll signposted.

Perfect place to stay if you want to visit Pedraza for the Night of Candles or Segovia (10 min by car). The hotel itself was lovely and charming place, very nice decorated and with a lot of outdoor/indoor facilities to stay and relax. The outdoor pool was with great sunset views.

The hotel is located in a small town where it is hard to find a reason to stay longer, but for 2 nights was perfect. During our stay, it was the only place to have a meal. The other restaurants in the town were closed even during the weekend. In this regard, it was very uncomfortable when we were with a small kid and we needed to find something to eat outside of the working hours of the restaurant for lunch and after - for dinner. On the second day of our stay, most of the dishes we liked were finished by 22:00 and we went to Segovia to have dinner. In the restaurant there is no English-speaking staff and no English menu available, so you definitely will need to use Google Translate all the time if you don't speak Spanish.

This place is a gem, rather would like to keep it a secret but a bit selfish not to share.. The design inside the hotel is just fantastic, the whole place with all gardens and additional buildings just amazing. Even that little special like the welcoming for our dogs puts it in a very special category of not just very good but exceptional. A cool spa section that we used with a lot of pleasure as a fantastic ad on especially during a winter visit. I forgot the breakfast experience that keep you having that extra long really enjoyable best described as a brunch. No doubt one of top experiences for us that constantly travel around Europe with our dogs looking for places like this. We will be back soon!

Did not find anything to improve

We stayed here on our drive from the south to the north of Spain. The hotel is in an area of mountains that were snow covered in March. Very beautiful. The room was well designed. Very spacious and rustic with a large bathroom. It was very quiet so we slept well. We ate at the hotel which was very nice. The hotel is full of green spaces so lovely to wander around, especially as we had a dog. It was good value for money and we will return

The property is quaint with many different green spaces. The staff are super friendly and the pet policy is wonderful. They supplied a large bed, food and water bowls and a few treats for my dog. There are a number of restaurants and a couple of bars on the property and the pool area was great. I had the best Gin and Tonic I’ve ever had in the pool garden area.

It’s a little way out of Segovia, about a 15 min drive but for me that is offset by the tranquil location.

Room was very large. Beds were two large singles pushed together and extremely comfortable. Breakfast was tasty and varied with cereals, cold meats, cheeses, hot choices, breads, fruits, pastries and much more. Bathroom large with both bath and separate shower, exceptionally clean but not quite enough lighting. Fantastic location, gardens and infinity pool with sun loungers.

Small window with little view and therefore felt a bit dark.

It was ‘quirky’ and our room was lovely with direct access to a garden , for our dogs . Breakfast was expansive , plentiful and really good .

There was nothing we didn’t like about the hotel. One small draw back was that the hotel ‘lounge bar/ sitting room ‘ was not in use . The room looked really attractive and we would have enjoyed sitting in the arm chairs with a night cap in hand !

Awesome, serene and unique estate with spacious rooms and lots of space to chill. The infinity pool is spectacular! Same goes for the service crew (a big Gracias to Linda!). El Rancho is an oasis with a capital O!

Our bed mattress was not for me - but that's a matter of taste, really. Dining out in Torrecaballeros can be a bit tricky - most of the restaurants have peculiar opening times.

Loved the dog bed, treats and little food pouch for our pup as well as the direct access to the terrace. Didn’t use the pool but it looked lovely. Very comfortable bed, big bathroom and really lovely, friendly staff. We’d absolutely go back.

Maybe a terrace to have breakfast with our dog so we didn’t need to eat separately (they do allow dogs to stay alone in the room but personally we don’t do that)