We stayed at this hotel a few years ago and felt that it felt rather tired this time. The reception staff were great, very helpful and happy to speak English. The lounge area looks lovely but we felt that the cleaning of the common areas could have been better. The bedrooms are lovely, bathrooms very good too. Pleasant breakfast room, very spacious and clean. Helpful staff in the breakfast room.

We thought that the breakfast was over priced at around 13€. The breakfast was fine but not a great selection compared to other places we have stayed. Cleaning could have been better. The staffing of the lounge bar was rather haphazard, we gave up trying to get a drink one evening!

Location to see the historic city is excellent. Not too busy. Very well organized and clean. Facilities and breakfast are good. Swimming pool is nice for late afternoon dip and some sunbathing. Staff is very kind and helpful. The bigger rooms are more an appartement with a lot of (working) space.

Breakfast is good but rather basic. Coffee machine does not give you the best coffee. The style of the hotel for me is a bit too traditional. The fence at the swimming pool is very old / outdated.

Very classy and clean. it was quite elegant. it is NOT close to downtown but the bus was 1 euro and picked you up right outside the hotel. I would stay again. the bar has great hamburgers. the staff were very friendly. Laura at the front desk and Cesar at the bar made out two nights wonderful. we did not use the restaurant for dinner as we were fine with the bar food. breakfast was a typical Spanish breakfast and was nice. the room was amazing. large and comfortable

I was very pleased. the carpet in the hallways need cleaned or replaced but that was the only thing I noticed.

This hotel is very well situated in well maintained grounds with good outside parking spaces. Although it is a little way from the city centre, there is an excellent local bus service providing quick & economical access to & from the city. After a good buffet breakfast in the spacious dining room, we were off to enjoy Segovia and its delights, before returning for a night cap in the comfortable lounge or garden and watch the sunset through the trees. Any questions? Ask the staff who are only too pleased to help and advise. Our room on the ground floor was very comfortable and spacious with the best laid out bath and shower room I have ever used. Luxury indeed!

Beautiful classic hotel with spacious rooms in a historic building with super friendly and service oriented staff, nice food and a lovely swimming pool and garden.

The location is the obvious downside. In addition it feels like it's a bit too old fashioned in some senses- getting a swimming pool towel requires cash deposit, there's no complimentary water bottle and coffee in the room or even complimentary water in the lobby.

Super hotel on the edge of the city. Ideal for arriving by car. Plenty of free parking at the hotel. The room was lovely, as was the hotel decor. It's about a 20 minute walk downhill to the historic centre. We came back to the hotel by taxi, which was only 7 euros. The breakfast was plentiful & we had our evening meal there too. That was delicious & very reasonably priced. All the staff were very helpful. Highly recommend

The room was very comfortable and check-in was very easy.

One of the main reasons I booked the hotel was for the pool/sauna, and I wasn't informed until after I arrived that the outdoor pool closes in early September and the indoor pool/sauna is only open Friday and Saturday. Probably wouldn't have booked the hotel if I had known that the pool facilities wouldn't be open while we're there.

Loved the building and history, very clean and comfortable.

The breakfast is rather poor. Does not correspond to a 4 star hotel, more like a badly rated guest house. *Little fruit selection *No warm food, except badly done scrambled eggs and warm ham. *As soon as we sat down the bill came to our table and two waitresses came to confirm that we had not include it in the reservation. *Overall it was an unpleasant experience. It would be best not to offer breakfast. Or do a proper job that reflects a 4 star hotel and adjust prices if necessary.

A nice spacious family run hotel

If you are thinking that spa would be your main attraction, you need to take into account that the spa needs to be booked and paid for separately and also the limited hours it is open. It is closed on sundays, so a spa weekend is actually a spa-saturday till 7pm…

Very large rooms, very clean, and very classy atmosphere.

Breakfast a bit underwhelming considering the overall quality of food in Segovia and the origins of the founder. This has room for improvement. The Gym was in pretty bad state. Old machines, mostly broken and unusable. No free weights. Clearly something that could be much better.