The hotel retains the charm of a beautiful historic building in the historic centre of Segovia, but all the rooms and amenities are modern, with spotless bathrooms and showers with an instant strong jet of hot water. The breakfast is exceptional. I particularly liked the selection of cakes. Younger children would love the Nutella on tap. The staff are friendly and helpful.

There is only one stopping place for a car at the hotel entrance and it was taken when we arrived. The hotel parking was fully booked. Nearest parking is 400m away on foot but complicated to drive to because of the one way streets. Also quite expensive at €25 per day.

Exe Casa de los Linajes is a hotel brimming with character. We received a warm welcome from the great receptionist. Although we arrived an hour early, we only had to wait a few minutes before our room was ready. **Room Highlights:** - The fridge was impressively cold—a rare find during this trip, where most fridges only prevented things becoming warm. - There was a good desk and a comfortable seat in the room, making it an ideal space to work. - The shower was very powerful, which was a nice touch. - The balcony added to the charm and provided a pleasant outdoor space. - Breakfast was good

**Minor Issues:** - The bath did not drain properly when taking a shower. - The shower head tended to spin around when the water pressure was high, but the staff assured us they would fix it—I'm confident they would have sorted it out if I'd mentioned it during my stay. - The room lighting was somewhat limited and never quite bright enough.

Exe Casa de los Linajes is a hotel brimming with character. We received a warm welcome from the great receptionist. Although we arrived an hour early, we only had to wait a few minutes before our room was ready. **Room Highlights:** - The fridge was impressively cold—a rare find during this trip, where most fridges only prevented things becoming warm. - There was a good desk and a comfortable seat in the room, making it an ideal space to work. - The shower was very powerful, which was a nice touch. - The balcony added to the charm and provided a pleasant outdoor space. - Breakfast was good

**Minor Issues:** - The bath did not drain properly when taking a shower. - The shower head tended to spin around when the water pressure was high, but the staff assured us they would fix it—I'm confident they would have sorted it out if I'd mentioned it during my stay. - The room lighting was somewhat limited and never quite bright enough.

Friendly welcome, nice lobby and well-equipped rooms, some with views. From the outside, the hotel looks small, but as it is built on a hillside, it has six floors. Some of the rooms (407 for example) have a nice view. Breakfast is served in a large, well-lit room with a terrace and offers everything you would expect from a good continental breakfast. We would definitely book the hotel again and can only recommend staying there.

Although not on a business trip, a work desk in the room would have been beneficial.

The room was spacious and very comfortable. The hotel is well situated and provides private garage parking. Most importantly, all the staff are friendly and very helpful. Luis on reception, deserves a special mention as he is exceptional and helped us recover our passports left in our previous hotel. We can highly recommend this hotel. It provided us with the perfect base for exploring Segovia.

Although the nearby square offers many dining choices, it would have been nice to have the option of dining in the hotel in the evening. The restaurant is only open at breakfast times.

We thoroughly enjoyed our stay. The breakfast was outstanding. Great to have a secure and safe parking space beneath the hotel The staff were wonderful. very helpful and patient with our lack of Spanish. Most spoke and understood English very well. Provision of water in Reception area was welcome after a long walk in the heat.

Being English, a kettle in the room for a cup of tea would have been perfect plus a bottle of mineral water. Lovely touch of fresh water in Reception seating area but needs to be replenished regularly throughout the day.

The location is excellent, with easy access to everywhere. Parking is very convenient. You can park temporarily at the entrance when checking in, and then drive to the parking lot after checking in. There is also an elevator that goes directly to the floor of your room. The breakfast is rich, and all the staff are very enthusiastic.

The hotel's soundproofing isn't very good, but I guess it's beyond their ability to fix.

Very nice and clean room with plenty of hot water and comfortable bed. Staff is friendly, helpful, and responsive. Breakfast variety is excellent, but the eggs were way over salted two mornings and burnt on another.

The scrambled eggs were properly prepared the first 3 mornings, but then were burnt and tasted that way, followed by two mornings of so much salt that we encountered pockets of salt.

Very quiet and peaceful enviroment, lovely and helpful staff. The room and hotel was very comfortable, there were things that may have improved my stay, a desk in the room for odd working purposes would have been ideal, also room service or restaurant (open kitchen)* to serve lunch or dinner. Another plus would have been a bigger bathroom. Nevertheless, a very positive two day stay.

The breakfast room had a great view. The atmosphere of a renovated old building is great.

Much smaller room than the photos from booking.com. The walls were too thin that I could hear people talking (even what they were saying) in the next room. The view from the room was very limited. Most were blocked by the walls of the adjacent building.