Very Friendly, Professional & also a bit of family atmosphere thats why you feel very comfortable and welcome. All the staff were exceptional and top but the young lady at the Reception with long dark brown hair, who makes the first impression for the hotel was the absolute best. Shedid her job excellent without her it would not had been the same. I am also receptionist in Lucerne. This Lady should get a salary of minimum 250fr more per month.

Nothing!!!

The pool and bar offer a convenient relaxing moment, the restaurant in-house is also very convenient to spare a trip into the city and is also of high standards. The rooms lake-side offer an unobstructed view of the panorama. Breakfast had ample choices.

I would be more specific in the description that the location is on a hilltop, reachable by steep medieval-like steps. Sustainable travelers arriving in Ascona by public transport might find it quite demanding, especially if they planned going into the city with a certain frequency.

The views are amazing, the staff are exceptional and facilities are great. Very clean and tidy and very picturesque. A good place to go to connect with nature and take in amazing sights. The breakfast is very rich and diverse, with lots of fresh restocks and an overall tasty menu. Great value for money and the owner went round at breakfast to make sure everyone was okay. We even got upgraded to a lake view apartment with an amazing balcony. Absolutely worth every penny.

No smart TV, however who needs a TV when you’ve got an amazing view through your large window screen.

The perfect location, beautiful views, excellent facilities, very clean and comfortable rooms / beds, and great set menus in the restaurant reasonably priced bySwiss standards. In addition, this hotel is managed with a lot of love and care about their guests. It’s been already three generations of family ownership and it obvious how much the owners like their business and care about the hotel and comfortable stay of their guests. There are many expensive features around the hotel, a high quality patio furniture for example, freshly cut flowers everywhere, the displays of art, good designer’s taste, etc. The owners mingled with their guests during the special reception and dinner (it was super delicious!) on Swiss Nat’l Day. Their presence was humble, unassuming and down to earth sincere and friendly. We stayed only for four nights and I wanted to extend our stay but the hotel was fully booked. Next time we go to Ascona or Locarno area, I will make sure we’ll book this hotel for longer :)

Nothing

The amazing terrace on our deluxe double room and the dinner at amazing value. Brilliant

Everything was fantastic. The staff was very helpful and professional. The breakfast was varied and plentiful. I loved the garden around the superb pool. We had an amazing view from the room and a sunny balcony. The room and beds were just great. I can't imagine a better hotel. Even has a shuttle to the station and back up the hill after the jazz.

The hotel is situated in a fantastic location and features a staff that is both very friendly and accommodating. Guests can indulge in a delightful breakfast with amazing views of the lake. Room and bathroom consistently kept spotless. Overall, it provides exceptional value for money in a prime location and we would definitely go back!

Room with a lake view is fantastic! The room is big and the terrace is big as well, equipped with all you need for sunbathing. The breakfast at the restaurant is abundant and the service is very nice. Free car parking is an advantage. The pool area is very comfortable. The overall experience is great!

I absolutely love the place, the people, the entire hospitality experience. Ive been to this hotel twice in one month and I will surely come back soon.

There is a part of the hotel that seems to have some outdated rooms comparing to those above the swimming pool. I enjoyed those modern rooms more ;)

Extremely friendly and helpful staff. Got welcome drinks served upon arrival, lake side view is amazing. Got an upgrade. It was not crowded despite the weekend, so we could easily chill by the pool both on Saturday and Sunday

The furniture is kinda outdated. Would add some vegetables to breakfast