Giada, Ivana and staff were exceptionally friendly, professional and helpful! The room was well appointed and hotel located right in the old town, minutes from the square, restaurants and shopping (and the welcome drink was sure appreciated!) Giada provided the code for car access, so bag drop off and pick up was easy. The buffet breakfast was delicious with optional cooked breakfast. Highly recommend this hotel and congratulations to staff and management for making us feel so welcome!

This is one of the best hotels we have ever stayed at thanks to the outstanding kindness and helpfulness of the staff! We stayed mother and daughter back in April, and found the hotel beautifully decorated, the rooms very spacious and located just next to the lake and small shops. The breakfast was very good and of high quality, as well as the dinner and drinks. The ladies at reception were simply amazing, helpful, easygoing and extremely professional, especially Giada:-) Thank you for this extraordinary stay, we will for sure be back and recommend your hotel to friends and family!

Excellent location, 5 min to the bus, the lake site just over the corner, but yet a quiet location. We were there at the time of jazz festival and still good to sleep. Very good breakfast, Very friendly staff. Good ambiance in the old building. We also took a dinner in the restaurant - very nice place and good food.

It might only relate to our room 7, The room was relatively humid, may be due to a facility room near by. To compensate, the room was facing a quiet small street - was possible to keep windows open for the night.

Location was perfect. A beautiful b&b so quaint and pretty. Breakfast was to a high standard. Giada on reception was so lovely. I didn't catch the other lady's name at breakfast but she was equally as lovely. I booked a standard room. It had everything I needed

Nothing really. I'd love to book a deluxe room next time!

Easy and relaxed check-in/check-out procedure. Even in off-season (almost no guests) everything felt cozy and inviting. Staff extremely friendly and helpful. Free welcome drinks in the bar at the sister property. (they also do amazing carbonara!) Complementary room upgrade was nice.

Mini fridge it the room would have been welcomed.

Small & friendly, exceptional position and friendly accomodating staff. The restaurant was fantastic with a wonderful 1600s authentic room and the food was the best we had in Ascona.

I have no complaints at all.

Beautiful hotel with charm, a wonderful outdoor patio, incredibly nice hosts, delicious breakfast. I like the authenticity of the old post and the perfect location.

Nothing

Great location in middle of old town and steps from the lakefront. Very friendly and helpful staff. Bar service was great!

Room was quite small for two people. Recommend booking a larger room for a few more dollars.

Great location, excellent breakfast and very friendly service!

The room was pretty small, but this is to be expected in the old part of Ascona

Staff were very friendly from the get go. We were given a free drink each to enjoy in the very nice courtyard, as well as a very generous breakfast buffet. The room was spacious, and the location was great.