Really comfortable bed and pillow Spacious room and bathroom Not far from city center Nice breakfast We had parking place behind hotel (10chf/day) Self check in after 4p.m

No fridge in the room

Very clean, Very quiet, very polite, ideally located next to the city center and the university, restaurants literally a 2 minutes walk.

Hard to communicate with the personnel, since they don''t speak English at all. Unless you speak Italian you are lost. VERY warm room, nobody could tell me how to turn off the heaters. Small single beds. Poor breakfast.

Well located, everything is easy. Clean and air con works well. Brekkie is simple but good. Staff is friendly. This was my second time in the hotel.

Not that I didn’t like but one of the days the room wasn’t done. No big deal though :) I was more put off by how hot it was at breakfast, definitely no air con down there!

The room was super clean, the bed was comfy, we had a great sleep. The staff is friendly and helpful. The hotel is conveniently located. The breakfast offer was quite rich (Just bear in mind that it is the Italian one, so mostly sweet things). We stayed for one night and after high season, though. I probably would look for a bigger room if I was about to stay in Lugano for longer holiday.

I have No idea what to complain about (and I usually don’t have that „problem”.

The location is very good, central, the lake, the city center & etc are all in a 5-10 min walking distance. The rooms were clean and comfortable. The staff was very kind and helpful, explained every detail to assist us in planning our trip.

The reception closes at 8 pm. And the breakfast could be improved.

A couple of minutes walking distance from the lake. Great location. The room & bathroom were clean. The air conditioning was perfect. The bed and the pillows were extremely comfy. Electronic rolling shutters were my best if you would like to sleep in the dark.

Everything was fine for a short business stay. The staff is friendly, the room is clean, everything you need is provided, and the breakfast is good enough to start the day. Price-wise it is also a good deal.

The room is small.

Central location, close to the lake and all the action, cozy and comfortable bed, accesa quite ok even you don’t make until the 8pm last check in hour, breakfast could be more diversified though.

We could check in earlier A sweet surprise was that we got the Ticino ticket, which allowed us to use all public transportation in the region for free The staff was very nice Good value

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All is well organized even we arrive after the reception leave, and the hotel was closed but the keys was in a safe with a code send to us and enter from the night door

The only thing that I dislike in this hotel is the limited time of the reception until 12 pm.