Our stay at GuestHouse University by LR was amazing — I was very happy to share the experience with my mom. Communication with the staff before our arrival was excellent, and they made everything very easy for us. It’s important to note that if you need in-person assistance, you have to go to a different location than the guesthouse itself, the staff There AMAZING!! they provided us with a free regional transport pass, which was a great bonus. The room was spacious, with a small kitchen and a balcony, which made the stay even more comfortable. The location is also very convenient — you can walk to the city center or take advantage of the many transport options around. Overall, we had a wonderful experience and I would definitely stay here again!

Everything was amazing!

Awesome stay. Large room with modern appliances (including waterfall shower(!!!), stovetop, refrigerator, freezer, and microwave) and fixtures. Very comfortable bed. Excellent central location about 15-20 minutes from Parco Ciani. Very friendly, helpful, and responsive staff. Self-service check-in via a code provided by the facility, which I found very convenient. Self-service check-out.

No A/C or fans - it got quite warm but it wasn't unmanageable.

Simple but effective accomodation with the benefits of a full kitchenette. Very clean and tidy with comfortable facilities. The balcony was nice to enjoy the weather. Very easy self check in service. Excellent location within walking distance of all amenities needed.

Tries to use the communal laundry but couldn’t get the door open, didn’t have time for the host to respond on how to open. Otherwise no complains at all.

I provided my own breakfast. The property provided a very warm and welcoming sense of energy, which I feel if I were staying at the home of a highly trusted friend or family. It was a special type of energy not usually present at many hotels and one, which was quite remarkable.

One or two late nights there was the odor of burning organic material most likely due to smoking cigarette effluents diffusing into my room. It happened two early mornings. My room at your facility was an ideal version of a studio apartment I once occupied in the Warehouse District in New Orleans, Louisiana, during my graduate student studies at Tulane University School of Public Health and Tropical Medicine. Like my New Orleans experience, my stay at your facility has been the harbinger of much positive synchronicity in my professional and non-professional life,

I stayed two days in Guest House University. At the beginning I was unsure to book a room due to its low rating. However, it exceeded my expections as a guest house. The staff was very responsive and kind to the messages from booking app. Location was more than excellent. Self check-in was super easy (it took literally 30 seconds). The room was clean and big enough for a single person. Although I did not use the kitchen, it looked clean and was equipped very well. The bathroom was big enough and quite clean as well. After the stay, I requested an invoice and they provided in the same day. On top of all, it is one of the cheapest place where you can stay in Lugano.

There is nothing I did not like.

Very close to the university, small kitchen, a lot of space especially with a nice table to work on. If you close the windows you don't hear the streets at all. With the curtains I wasn't afraid of opening the windows to air the room at night (due to mosquitoes)

It could be a bit cleaner.

Checking in without giving them credit card number over the phone was not available, even thou it’s strictly agains Booking rules. Payment of city tax is possible only by local app if you have Swiss phone number or by giving them CC. Lost a lot of time arranging this checking and trying to avoid giving CC over the phone. Unsuccessfully.

Clean, tidy and comfortable. Liked the fan in the room as it was very hot outside. Liked the kitchenette and small but good selection of utensils. Communication and check in Instructions were clear and in time.would stay again

Noisy neighbours banging doors.

The room was basically a small studio apartment with kitchenette and bathroom. It was quite spacious for 1 person. The bathroom was very clean and had window. The room had several power outlets.

The room was too hot and did not have air conditioning. The sound isolation was not very good and I could hear a lot form the other rooms and the street

Staying in Room 8, quite at night, cosy bed and the pillows too but found the memory pillows in room 11 much better. Clean bathroom and toilets. Close to bus stops and places for fetch food and drinks.

The shower could be a little bit bigger in order to have more room instead of bumping to the wall al the time.