The room was a decent size, clean, with enough storage, a safe, a professional Nespresso coffee machine and the bed and pillows were confortable. A balcony with a ashtray and a beautiful view. The hotel has a pool and a lake access, perfect for summer and the view from the pool was amazing. I’m not a fan of buffet breakfasts but, between the Gorgonzola, the dispensers of farmers honey, the fresh orange juice machine, the fresh bread and pastries, all sorts of teas, eggs, cereals, nuts, etc and the different types of coffee you can order, this one is devine! The staff was very welcoming and friendly.

Room was comfortable and clean. Front of house staff were professional and helpful. The breakfast buffet was delicious- they had everything from multiple types of bread, cereals, cold cut meats, the classic fry up components and fresh squeezed orange juice. Location is great. We had a lake view and it was spectacular.

Hair dryer is the classic stuck to the wall type, weaker than a woman with long hair would like.

The lakeside position and views from the room. The free tourist bus was helpful to get back to the Hauptbahnhof.

No negatives.

fabulous feeling of being at home friendly staff and awesome location

less sunbeds very squashed in!!

This boutique hotel was well located on the lake and easily accessible via public transport, with immaculate contemporary styled balcony rooms offering gorgeous views over the lake and pool. The buffet breakfast was very generous and served on the outdoor terrace overlooking the lake. A lovely boutique hotel bar with excellent service by the friendly bar staff. Hotel staff kindly held onto our luggage so we could extend our stay/ use hotel facilities prior to and after check in/check out times :o)

It is unusual for bottled water NOT to be provided in room, free of charge. We were only booked for the one night, however our FREE public transport pass was only offered to us at the END of our first day when we had already paid for a 24 Hr travel pass. WIFI passwords, breakfast location & times were not automatically provided on check-in. We had to ask for this information which is also unusual, so overall reception service could have been better.

Best hotel ever!! The lake views, the staff, the spacious room, the balcony, the restaurant (amazing Italian food with unbelievably friendly and professional waiters), the gym (again with lake views), the pool (right on the lake), the direct deck to the lake. There was a problem with the vent (smell from the kitchen vent reached the room). I told the front desk and immediately got another room - with an even better view. Such a combination of friendliness and high-end service. I want to bring all my family and friends to enjoy this hotel, and will definitely be back.

None. Everything was perfect.

Fantastic location right on the lake. The view from the room and the restaurant is to die for. Close to amenities and city centre. Excellent public transport outside the door. Beautiful pool area which was easy to access and use. Polite helpful staff. Comfortable room and bathroom with good shower (although you will need to get into the bath). My special requests when booking were made without any reminder. Exceptional breakfast.

Be aware that the Swiss power plug is different to the rest of Europe (staff were kind enough to give us an adapter) but a couple of USB ports would easily solve the problem.

Amazing hotel. Very comfortable rooms, well equipped with modern amenities (ac, coffee machine, minibar). Fantastic buffet breakfast enjoyed on a terrasse with beautiful lake views (or inside if preferred). Very nice open-air swimming pool with lake views and access to the lake well. Exceptional amenities to enjoy the lake during the summertime! There is also a (very small) gym with lake views.

Nothing! The location is great - right by the lake, with lake access. It is very well connected via public transportation to the city centre, the train station, the funicular to Monte Bré, etc. There are supermarkets, restaurants and bars next to the hotel, but the walk to the city centre is a bit long, it is not right in the middle of the city centre.

The breakfast was great. I just wish they opened more indoor space to eat as it was mostly cold and rainy. My specific balcony was great as I didn’t have the eye sore construction building in front of me. Staff seemed very nice. Although a few of the older male staff during breakfast at times would watch me like I was stealing. So they stayed close on me when I would load my plate. I didn’t this behavior with anyone else. It was uncomfortable.

If you pay for Mountain View it isn’t really anything but buildings. I noticed if you paid for that view your balcony chair was hard metal rather than the softer ones on the other side. My room was so tiny I literally tripped on the bed walking into the room. I couldn’t even access the other side of my bed because of the desk. It was VERY tight for $600. Side note for those that don’t know but the blue shutters outside the bathroom window are not decor they are functional. My last day I found this out as you could see directly into my room from the outside stairway. Also I have to fully move furniture to access any plugs for my phone none are available easily at all.

Great location. Clean. A wonderful combination of pool and direct access to the lake incl. a floating island. The bed was very comfortable. Great breakfast buffet. Delicious dinner.

There were free chips to snack on, but no free water, which is definitely the better choice in my opinion :-) The staff in the restaurant was nice, however, it felt like volume handling - getting as much people in and out. There was no personal touch whatsoever and I overheard some staff members standing 1.5 meters away making fun of guests.