Excellent location, right next to train station and city center. It also has a parking in case you go by car. The staff is amazing: welcoming and ready to help for every question. I really liked the Hotel restaurant and their staff. It is better to book if you want to have dinner during the weekend. We did not book for Saturday and they were kind enough to accomodate us, but I realized that it is much better to plan ahead for that. We stayed in a suite, it was very confortable. They offer complementary coffee and water. The view from the balcony was beautiful.

The rooms are beautifully decorated in a homely fashion. The breakfast was very generous and of high quality. The staff were beyond friendly and helpful, an absolute delight to stay at the hotel. The spa area is another delight to relax and enjoy nicely heated pool plus sauna and steam bath rooms. The location is ideal if you want to use train or stroll in town close to all happenings in the lovely town of Gstaad. We enjoyed thoroughly our stay and hope to visit it at another time again. Highly recommended.

The in-house restaurants are a bit pricey but that's probably true for all restaurants in the area.

This is one of the best hotels I ever stayed in Switzerland, it exceeded my expectations. The facilities, the restaurant, the spa are one of the biggest highlights. The buffet breakfast with bubbles is priceless, the cocktails at the bar amazing. The spa area with the pool is exceptional and the hotel is located in the main street next to the train station.

Everything was perfect!

Super convenient location near the train station and close to all of the shops and restaurants. The staff are genuinely kind and sincere. We slept well every night and the breakfast is excellent and even included scrambled eggs. The early check-in and later checkout to accommodate our train schedule was also very nice and unexpected.

Panagiotis' heartfelt & stylish pampering, it is unforgettable.-

The staff were kind and fantastic, Bouchra, Marco, Ivan, Nick and Milton, and provided excellent service. The cleaning staff were also fantastic. The restaurant’s food was very delicious and we were so happy that the chef catered to our allergy requirements (without black pepper). The location is fantastic and the price was very good. The decor is beautiful.

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Great location, great amenities, wonderful staff, good restaurants, fantastic breakfast. Loved that the food was locally sourced with descriptions. Very quiet, comfortable room. Excellent shower

The plugs sparked when I plugged in. The room had a deodorizer that perhaps was not natural? I was allergic and had to remove to the outdoors.

Great location next to train station and taxi stand. Cozy lobby. Room, closet, and balcony was spacious, comfortable beds. Sound proof, did not hear train. Personalized breakfast was included.

Bathroom, room 136, in need of renovation. Plumbing missing so one could not take a bath in bathtub. Walls and door in need of paint as showing dirt. Towels old and rather rough. Counter, faucets clean upon arrival but floor was not.

Everything was fantastic. Location is amazing to visit Gstaad town. Right by the train station but still super quiet, with the window open even. Free parking right in front of the hotel with easy access by calling them. Breakfast was fantastic, so many options. Room clean, spacious, comfi. With big balcony. Staff super friendly. Pool and spa area were great too after a long day in the mountains! Absolutely would return and can recommend.

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Room and breakfast was great. Great bar and very nice service.

Ski room is super dated and small, the culinary "excellence" of the Chinese restaurant was tuned down to an European Chinese average meal