The staff was excellent and always made us feel welcome. We had a few special requests (a little birthday celebration in the room, borrowing a vacuum for our vacuum-seal bags, etc.) and they accommodated us without question. The chef at the restaurant clearly deserves the Michelin stars he has been awarded; the food was fantastic and they did not skimp on the portions either.

The only complaint I have about the room is that the beds were much firmer than I expected. They were much too hard for us. I'm used to boxsprings but the two beds available were both low on the floor and not the least bit soft. My partner ended up sleeping on the couch (which was incredibly comfortable). Everything in Switzerland is incredibly expensive compared to what we are used to, so that also includes the taxi rides to and from the hotel (a 15 min ride outside of the city). Keep that in mind when you visit.

Superbe location in the middle of the vineyards, Only 10km from the Palexpo/ airport. Excellent breakfast with a personal en super friendly service. Nice little shop for spices, wines and local food on the premises. The restaurant of the hotel is a michelin star restaurant, yet unfortunately our program didn't allow us to have dinner there. The room is well equipped and confortable. One additional advantage of the location: one can avoid traffic congested Geneva.

Nothing in particular. Maybe one note: with the airport, being convenently close, so is the landing strip. Some noise from airplanes is therefore unavoidable.

It is a very charming place. We did not expect it to be SO beautiful. Also they have a very special restaurant there. Unfortunately, one guest left his dog in the room and the dog was barking. Because of this we had to wake up earlier than we wanted. The staff offered us a breakfast for free what was very nice and cheered us. Accidents can happen in every hotel, but a good hotel knows how to handle such situations. Good job 👍

Nothing

Great experience. The location is very nice, surrounded by trees and wine yards, very beautiful view on the Rhône river. The hotel is surrounded by gardens, terraces, green spaces, there are flowers everywhere. The main building is surrounded by smaller ones and alleys, which means guests do not run into each other. There was plenty of space in the room and in the bathroom. A cake, biscuits and drinks were offered in the room. Great breakfast. Free parking just in front of the hotel. The staff is exceptionally helpful. Pets welcome.

the location and grounds are amazing, on arrival the staff was super friendly and showed us to our room, the room was a decent size, large bed, and very clean. Breakfast the next morning we ate outside, which was beautiful with so many flowers, the breakfast buffet was lovely, everything fresh and excellent quality products, service was excellent and so was the coffee. We will definitely stay here again.

We did not have any complaints

We booked late afternoon after our car broke down and we needed to get to a service centre nearby early the next morning. Despite arriving in the middle of their busy dinner service, we received a very personal welcome - the head chef happened to see me waiting, and came and help us find somehwere to park! That really set the tone of the place - relaxed luxury I would say. The room was large (with a couple of offered snacks) and must either have been sound-proofed or the other guests very quiet... we thought we were the only ones staying there until the lovely breakfast in the courtyard the next morning! It was a cold buffet with a wide selection - all the usual things you'd expect, plus some interesting additions - everything was very fresh (actually, except my husband's coffee), and tasty. As we were waiting for the car to be fixed, we had time to walk around the area a little - they have a terrace out the back with a lovely view over the vines which you can walk down through on a footpath sign-posted from the car park. You can also sneak a peak at their varied fruit trees and herb garden. The floral displays in the courtyards were also very nice. I would definitely go out of my way to return there - hopefully in time for dinner next time, since having seen the care with which the place is tended, I am sure the dinner would be beautiful!

The only negative: a pull out bed was provided for my 11 year old daughter, which wasn't clear on the booking,com website. It was comfortable but inevitably less comfortable than an actual bed. The pillows were so amazing though that she was happy as larry lying on top of one!

It is a campaign hotel, with very good instalations. The restaurant is the best, fantastic chef, I thoroughly enjoyed the food and the service.

Small intimate hotel in a beautiful rural setting. Delicious dining experience although probably the most expensive dinner of our lives.

Everything is perfect, from localization (charming small building in a provincial valley) to comfortable rooms and impeccable service. Every detail is thought of for the well-being of the guest.

No complaints

Very nice setting, historical building, great staff, room quite affordable given it is a Relais et Chateaux.

I wish i would have checked before accepting a table in the restaurant in the same facility - as I am vegan and this is a very high end (for me) restaurant with a meat/fish menu. But i guess it was my own fault. the restaurant seems great though, and they told me after they could have accommodated my needs.