+ Great location. Very central, but quiet part of the surroundings. High ceilings in the room. Good value for money if you book well in advance. Breakfast, ironing facilities available. A tiny, but well functioning sauna with room for 2, max 3 people. Welcoming, supportive staff.

- Stairs from the hotel entrance up to the reception scared me off upon arrival. Despite the lift being available on the side. This must be an initial architectural projecting error that is extremely costly to correct. - Would have appreciated body lotion to be available both in the sauna and as part of the toiletries in the room. - Would have appreciated tea-making facilities in the room and more storage surfaces in the bathroom.

Room was huge - a Jr Suite - with its own balcony and lake view, as well as two other windows that opened to lovely fresh air - the air in Lausanne is so clean!! We loved the location, only two blocks (short ones) to train station, where terrific continental breakfast can be had and food for day excursions purchased at coop market. Did I say it was very quiet? The staff were terrific! The woman behind the desk speaks five languages, and gave us great advice (as well as fresh fruit or chocolat on arrival!)

We did not get the breakfast, it seemed a bit pricy for meusli , bangers, and croisants, but of course cannot rate it

The room was fresh, modern, with a great bathroom and a balcony from which you could see the lake. And it’s literally 2 minutes walk from the main train station with a free city travel pass included - and free Pain au chocolats in the afternoon!

The entrance and lobby appear a little shabby, and the breakfast was uninspiring. There was also no room service, which the hotel didn’t tell us so we wastes quite some time trying to work out the QR code ordering system.

The room was very quiet and the bed very comfortable. A nice open plan series of rooms facilitates a good exchange of air on each floor. That was an unusual feature but very attractive. The staff were all very helpful and one was super friendly and helpful. Very close to Lausanne Gare and the metro line which are a really strong points. Highly recommend it for a competitive price as Lausanne is expensive.

Carpet in the reception area

This is a charming old-fashioned fancy hotel with generously sized, updated rooms. The bed was very comfortable. The staff is super-friendly and helpful. They were happy to provide secure storage for our bikes. I forgot my watch in the room at checkout; the staff found it and offered to send it to me!!

Check-in seems slow and complicated.

Clean and modern room, very well equipped. Staff is always available. I asked to check in a bit earlier and they kindly accomodated my request. They also offered a complimentary all-inclusive ticket for train/bus/metro for the duration of my stay. I personally really liked the aesthetics and furniture of the hotel in general. Great value for the price.

Close to train station, very fine old school decor hotel. Rooms were fair sized and well appointed. Good AC.

There is a short walk dead uphill, so those few meters are not fun. Elevator available from ground floor to front desk for luggage. Room should have a full length mirror. Tub/shower in our room was an old school tub with a very high side to step in. On any refurb I would tear that out and just go with a nice modern shower. Travellers don’t take time to use a tub and this old style is a little dangerous.

From the welcome at check in, breakfast and the cleaning staff our stay was amazing. The room was huge and beautifully decorated with a balcony and a slight view of the lake. We loved the location being across from the train station and close to restaurants and bars. Highly recommend this hotel

Nothing

Good location, very easy to get around, friendly staff,and a clean and beautiful Junior Suite. Have stayed here a few times. Gym needs a bit of attention, and the foyer is a little out of date, but 5 out of 5 value for the money. Would recomend.

The room size and comfort of the bed were excellent. The room was very clean and good value for money. Old style where a room key is still required which kind of added to the charm.

I did not like that my Booking Credit Card was debited once, and then again pending room charges were placed on the same Credit Card, even though, I paid directly at the reception with an entirely different Credit Card. This caused a number of additional administrative matters, which needed to be addressed by myself, which were not supported in any manner by the Hotel staff.