We had an exceptional experience at this hotel from start to finish. The facilities were spotless, modern, and incredibly comfortable, and the staff went above and beyond to ensure everything was perfect during our stay. What truly touched our hearts was the thoughtful surprise they prepared for our child’s 3rd birthday. From the moment we checked in, we felt the warmth and care of the team. On the special day, they organized a beautiful little celebration that made our child light up with joy – complete with decorations, a small cake, and even a personalized gift. It’s rare to find such genuine attention to detail and kindness. This is more than just a hotel – it’s a place where people truly care about their guests. We are deeply grateful for the unforgettable memories and can’t wait to return. Highly recommended for families traveling with children!

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We couldn't have been more pleased with the accommodations at Lausanne Palace. Even prior to our arrival, we received a thoughtful and thorough message to answer our questions and assist with reservations. Special thanks to Stefano. The room and terrace were unexpectedly spacious, and the lake view was really beautiful. I also enjoyed a peaceful early morning swim with the twinkling lights above the pool... so pretty. We were made to feel welcome and were always acknowledged by the friendly staff coming and going. I would especially like to thank Wilson for his attentiveness and care. Lausanne Palace will take a prominent place in the happy memories of our visit to Switzerland.

Spacious room with great view, comfortable bed and room temperature, great location for sightseeing and shopping, close to the train station, amazing breakfast with professional and friendly staff, delicious meals for room service, relaxing atmosphere and professional staff at the lounge/bar, very efficient and nice house keeping staff. I highly recommend!

Everything was great. Only suggestion would be to let us know in advance the most efficient and easiest way to walk to the hotel with suitcases from Lausanne train station. We had to walk up steep cobblestone hill to the hotel that was very challenging and later found out that taking the metro to Lausanne-Flon station then taking the parking elevator to the 5th floor brings us in front of the hotel without strenuous uphill hike.

Our stay was delightful. The staff was always very helpful and attentive to our well-being. The rooms were exceptional, and we tried to enjoy every minute of our stay. The gym was superb, equipped with a wide variety of equipment.

However, the spa was somewhat disappointing as it only had a pool and a whirlpool. While this was sufficient for us, we expected more, especially considering that external guests have to pay CHF 125 just for the spa. I would have loved to go to the sauna with my spouse, but unfortunately, that was not possible due to the gender-separated sauna areas. Parking for one car is additional CHF 40 per day.

The hotel is very beautiful, with a warm and welcoming feel. The room was very spacious, comfortable and clean. The staff at the hotel were also very kind and helpful, always ready to answer our questions , accomodate our requests and give us precious advice. The hotel is in the center of the city, so it was easy to reach many local attractions, restaurants, and shops. We could easily explore the area on foot or by subway and enjoy all that Lausanne has to offer. Overall, our stay at the Lausanne Palace was a wonderful experience. The beautiful hotel, spacious, comfortable and clean room, friendly staff, and perfect location made the trip very enjoyable. We can't wait to come back!

Friendly professional helpful staff, amazing location, actually the best in the city from my point of view, you can see the city together with the lake from the balcony, amazingly big room, super clean. Don’t think about it, if the hotel is within your budget, go ahead and reserve there.

I enjoyed the spa very much. Especially the Thai massage by Khun. And LP’s bar. Great selections of bar food, cocktails and service staff there.

The room was old, needs renovations and a new bed. The mattress was sagging a bit. I also found the breakfast to be very average, and I expected more. And the cleaning ladies were really not good for a 5 star hotel. They didn’t change my sheets when I asked! I also had to tell front desk every day to please replenish my water and mini bar, so someone was NOT DOING THEIR JOB properly!

**Review of Lausanne Palace Hotel** I recently stayed at the Lausanne Palace, and it was an absolutely delightful experience. From the moment I arrived, the service was impeccable. The staff were incredibly attentive and friendly, making me feel welcome and well-cared for throughout my stay. The facilities at Lausanne Palace are top-notch. The rooms are spacious, elegantly furnished, and equipped with all the modern amenities one could desire. The spa and wellness center provide a serene escape, offering a wide range of treatments that left me feeling rejuvenated. Dining at the hotel's restaurants was a culinary delight, with each meal being a testament to the chef's skill and creativity. Overall, Lausanne Palace offers an unparalleled level of service and luxury. I highly recommend it to anyone looking for a memorable and exceptional stay in Lausanne.

A most welcoming and efficient staff who ensure their customers enjoy their stay to the maximum benefit. My stay was made extra special due to the circumstances whereby both my Swiss mother and English father had worked in the hotel from 1939 and beyond (independently of each other) and eventually married in Geneva that led to me being born in Basle in 1946. Their General Manager was very helpful and supportive of my research to produce an illustrated book of their lives in Switzerland working in several of their very best hotels for 10 years before settling in England permanently.

There was nothing I didn't like.

Very clean and comfortable, staff was very gracious. Nice views over the lake (if you book a lake view room), nice spa. We didn't try the breakfast as we're not big on breakfast so for us the CHF 45 a head seemed steep. Very comfortable beds and furniture. Complimentary assortment of drinks in the room. We had a suite for us and two kids, the extra beds for the kids are proper beds that were very comfortable not a fold out sofa. Room size was 50+m2 so still spacious even with 4

No door on the shower meant the floor got quite wet