Nice room, super close to the bus station. Staff was very friendly and helpful. There is a separate room to iron clothes if you need. Room was clean. Will definitely stay here again.

The code on the key that one is supposed to use in order to enter late at night did not work. I had to call at midnight to be provided the correct code. However, they picked up immediately and helped me. Luckily it was just a slight inconvenience in this case, but could have been worse in case my phone were out of charge.

The room and common areas were spotless and comfortable. The staff was fantastic - helpful, friendly, and efficient.

These are nitpicks, because I loved this place. But I'm 6'5" tall, and my feet stick out of the end. I expect that, but our bed had an end board so I couldn't just put my feet out. If you're normal sized, it's not an issue. Also, it's a little out of the way, but there's a bus that goes within a block, and it runs every 19 minutes, so no big deal.

The location was nice, very close to a bus station and fairly close to the center as well as the train station. The room was clean and a decent size.

I am not convinced that it's good value for money however. We stayed in 3 different hotels during our trip. This was the most expensive and yet not the best. The shower cabin requires some improvement as well. The doors are falling apart.

Location. Staff at the reception ,restaurant and Hauskeeping were very polite and professional . Especially Mr. Selim at the reception who went out of his way to help us with our questions and requests. The Free transport tickets during your stay was also a also a huge plus .

Used this hotel as it was close to the Beaulieu conference centre and it was perfect as a base for the conference. The concierges were great and made me feel very welcome, which is important when you've landed very late in a foreign country. The beds were comfy and everything was clean. There was a little garden filled with tulips which was lovely. I had a garden room and it was very quiet.

The shower head is very low. I wish there was a kettle or coffee maker in the room. There was no complimentary shampoo in the bathroom.

Staff were amazing, very helpful, the room is great, beds and pillow were so comfy, slept really well there, shower is a bit small, location is perfect and well connected to many nice areas, it's too bad they didn't not have a terrace and breakfast looked a bit poor from far (this is why i chose to opt it out and not pay for it).

Breakfast option is poor in my opinion, would be good to at least include eggs, tomato, cucumber, yogurt, porridge, oatmeal, almond milk.

The staff in this hotel is incredibly friendly and helpful. Super convenient location: close to palais de Beaulieu and easy access to center thanks to bus 2 nearby. The Christmas decorations were amazing, my daughter loved exploring! Room is warm and cosy.

The manager should follow her staff lead ! While they are smiling and helpful, she is very disagreeable. Would be good to have a kettle in the room for teas/coffees

The hotel was extremely clean and comfortable, as was my room and bed. The room had a balcony with a view of Lake Geneva, which was delightful. The neighborhood was quiet and charming. The staff was wonderful, welcoming, efficient and helpful. The hotel's location was ideal.

Breakfast very good - plenty of choice. Pleasant room with view of small garden from some tables. Staff also very pleasant.

The pillows on the bed were too soft for me, but it’s a minor and personal thing, so no criticism.

Diddnt have breakfast but looked nice

Only one thing there was a light behind the pillow that switches on when you move other than that a nice stay and good location