Excellent location for those travelling by train. The hotel is located in the street opposite the train station. We had a large, comfortable and quiet room with also a nice small sitting area. The room has plenty of space to put something on it. An electric kettle and tea in the room, drinking water in the hallway. The large shower cubicle in the bathroom was very practical. There was also a bath. Very nice that the hotel offered free snacks and drinks at 8 pm.

The hotel could not help it, but due to a major earthquake a few months earlier, the Taroko national park was closed in November 2024. It is best to inquire before travelling to Hualien.

The hotel was really well connected and walking distance from the main train and bus stations. The room was spacious and well laid out. The staff were helpful and friendly. Free use of umbrellas at the door.

There was only one breakfast option that was gluten free, which became a bit repetitive after one week. It seems gluten intolerance is not an issue in the Taiwanese population, as we could not find any restaurants offering gluten free options.

The breakfast was delicious; truly it was the highlight of the stay and the beverage selection was great. The location is super convenient for the mall and super close to the train station too. The staff were all friendly and the amenities were exactly what we needed. One staff in particular, the breakfast attendant (don't know name or title), was very conversational and helpful, she was so helpful to make sure the stains in one of our garments didn't derail our plans.

It was a little difficult at first communicating with most of the staff. The slippers were too small for my big feet. The light switches for the room are all the way at the beds, which seems counter intuitive.

Reception staff's English is ok. They will ask you to choose your breakfast option the night before which cuts down on waiting time in the morning. However, any special request for breakfast might get lost between communications from reception to kitchen staff.

It's not near to the main shopping and food areas so nearby restaurant options are poor. However, it's near to the train station (1 block away) so it's easy to get a taxi from the train station to the shopping area rather than try to hail a cab from the street. It will help if reception can have a map showing the town, food area, night market and places where it's easier to get a taxi, etc.

Location was great - you can see it the moment you get out of the train station, perfect if you're traveling with family/ or have a tight train schedule to keep. The room itself was clean and pleasant to stay in. The staff was also very responsive to any issues I had throughout my stay.

Would have appreciated more options on the breakfast menu. 5 fixed menu items were available (some could be made vegetarian), and our family of 4 stayed 3 nights so we pretty much exhausted the menu by the 2nd morning. The food was definitely decent, and they had a mini bar of drinks/cereals/plain bread with spread available.

It was everything we wanted it to be. The room was clean and comfortable and the service was friendly and helpful. The hotel is just steps from the train station. We were only there for one night, to visit Taroko Gorge, so the location was perfect. Gave us a good dinner recommendation nearby, and arranged for a driver to the gorge for the following day.

Location, cleanliness, comfortable beds, excellent service , great breakfast Hotel is just across a small field from Hualien train station front entrance . There’s proper walking path from station to hotel

They didn’t ve two single beds in the upper floors. So we had to contend with level 2 rooms

The hotel was just opposite the train & bus station. A small hotel but it is comfortable & with friendly staffs. The room is big & clean. There are 5 types of breakfast to select with buffet cereals, bread, coffee & tea. There is also free snack after 8pm.

NIL

It was very clean, building is very new (3 years) and staff was super helpful. We experienced some earthquakes there and felt safe. Parking fee was included. Hotel offers a wide variety of choice and is presented as pictures.

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Location was perfect, next to the train station. Renovated and updated rooms and public area. Has a rooftop with scenic views. Water machine was very convenient on each floor. Gourmet breakfast freshly made daily.

Room was a bit humid but not concerning