Raymond at the front door is the best!!!!! He is the nicest and went out of his way to help us. He was so knowledgeable and spoke really good English. My son had been in tawain for 3 months learning Mandarin, so he took time to talk and help my son. It really meant alot. Every hotel needs a Raymond! The front desk gentleman with the longer hair was super nice and funny too. The breakfast was a little wild, but good. Location was the best! Walking distance to taipei main station, night market and different shopping districts!

The only downside was when we were leaving at 6am, the gentleman at the front desk chased us down outside (with our ride already there to take us to the airport) to ask where are keys are. I told him, we left them in the room. Then when we were ready to pull away he ran back out there saying we needed to pay for dry cleaning. Not sure why it wouldn't have just been added to the room bill. I had to go back in and pay with 5 people and the driver waiting.

The hotel was in a great location, close to a number of tourist spots without being in the crazy thick of it. I stayed for a week and as a solo female traveler, felt the area was safe even at night. The room they gave me was incredibly huge, it had a living room zone, a bed that I think was a California king, a full desk with office chair, and the bathroom had a shower and separate full sized bath. Also the place had a walk-in closet. Just so much space for one person. There was also this ingenious control panel right next to the bed, that controlled all of the lights and temperature in the room, so I could control everything without getting up. Why can’t all hotels have this? All the staff were super nice and helpful, and there were plenty of spaces to sit in the lobby. Would totally stay here again.

Maybe one thing that other people mentioned was a cigarette smell, but maybe it was coming from one of the rooms (because some days I couldn’t smell it). The place was super clean though, like I even took a bath in the bathtub and I usually wouldn’t if I felt that the place wasn’t that clean.

Stayed a nite as was gg to Taichung the next day. Room was very comfortable. Enjoyed the stay even if room had zero view! Since we didn’t have a lot of time, can’t really comment if location was good. But we still managed to get decent food walking distance from hotel. Hope to explore more when we return.

No view from the fifth floor - literally nothing! Anyone who had to pay may be extremely disappointed. We didn’t bother as it was to catch a good nights’ sleep which we had . Hope to get higher floors on my return in a few days time.

Had higher floor for my return stay. The room was just as comfortable. Friendly front agents. Cozy feel in lobby. Walking distance the night market (nothing to shout about if you have visited others). 711, Starbucks, local cafes, eateries around. Zhongshan shopping is walkable. distance away. Various bus stops to various tourists spots are close by.

Breakfast area was welcoming but breakfast was a total letdown. Stayed 4 nights and every breakfast was 97% similar food. It was a rather confused menu of mish mash food. Not sure who eats raw oysters during breakfast. Or steam (???) prawns for another breakfast morning. Seasonal vegetable was stir fry cabbage EVERYDAY. Cannot believe Taiwan has only cabbages! Housekeeping is done differently here. Seems like taff make up beds and provide new towels only. So for guests who party and leave random rubbish in room, don’t expect them to be cleared away. I may be wrong because our cups were not put away even after housekeeping. Even with these quirks, room was sooner comfortable.

What we liked... where to start? Room - Very spacious (corner double #1003) Very clean Very quiet Staff - All the staff were absolutely wonderful! A special shoutout to Ms. Mei, who went above and beyond to get us late dinner reservations at a restaurant that seems to always be full. But everyone we interacted with was professional, cheerful and efficient Common areas were spotless... always Breakfast buffet was good - not 5 star resort but generous Asian-centric with some variations every day. Absolutely enough to get our day started... and great coffee.

This was a borderline flawless stay. Our only less than perfect aspect was the tendency for the a/c to run really cold. However, in their defense, the bedside control panel could turn it on/off as opposed to hoping the thermostat would trigger quickly. It was a minor flaw.

The room and hotel experience far exceeded my expectations! Traveling as black person can impact your treatment even if you have a very professional and friendly disposition like me. I own a technology company that led to living in Beijing. We stayed at higher end hotels in the Sanlitun area. They were small and poorly designed, etc. Somehow I thought Taiwan hotels would be similar. I was wrong. This hotel was on par with a Westin are Intercontinental room. Except my room had a patio with a table umbrella and seating. It felt like it was on the first floor because of the stones and plants. The Superior Double, bed, bathroom, and room were a very large especially for the region. The breakfast was great, well beyond a continental breakfast that you would get in Scandinavia or Europe. The eggs, and Guava juice were the highlights for me but they had a lot to offer. The staff were very professional. The older bell man was great and really set the tone for the pleasantness of the stay. When I come back to Taiwan this is most likely the hotel I will stay. It’s clear the building is old despite the upgraded facade outside which is well done as well as the early 2000’s western interior design. There are imperfections but you simply won’t beat the combination of comfort, space, water pressure, breakfast, professionalism, location, fast WiFi, at the very competitive prices. In general Taiwan hotels have a great value to cost ratio but this was better IMHO. Oh yea, on the coffee table was a free bottle of wine and a gift box with several high-end toiletry brands. 8.8/10

The bath tub had a 3in. X 6 in. Rectangle cut out of it exposing the inner area. There was a slight smell from the air vents when the fan was blowing. Very much old building thing not concerning. There’s a lot of lobby space filled with nice seating. I think it would be a great area for a hotel bar. Probably can’t do too much about the being cracks that were painted.

The location of the hotel is nice, easy to find. You can walk to the riverside or to streets with shops. Check-in and check-out smooth. When some issue arose with the room (some machine noise coming from the roof), the staff was very helpful and responsive in changing the room. Overall the staff was very friendly and spoke English well which made communication easy. Breakfast was compact, but especially for the low price that we payed, good enough, and included decent coffee. The breakfast buffet would greatly benefit from adding more signs about the ingredients, so as to distinguish allergens or vegetarian food, but as a vegetarian I ate fine when inquiring about the ingredients. Location is somewhat near to the train station, so quite convenient to go there. Also, it was very nice the hotel has a tiny fitness room for cardio (could improve by adding a weightlifting machine or a dumbbell rack).

Some things could need some renovating, better decorating or a "refreshment" (a shower handle not moving easily to cold water; some electric wires that are not dangerous but are visible coming from the wall which is a bit unusual; lights in the bathroom producing so much heat that the mirror and things left by the mirror will be hot).

Room and lobbies and eating area all very beautiful and high quality design and materials. My breakfast not included but we paid for it one day. Beautiful breakfast room and large buffet but the food was meh compared to the other hotel I stayed in. Location was great, near Dihua district and frequent buses that took us everywhere. LOVED the huge square rain shower, like being under a waterfall. My daughter loved the separate deep tub.

We absolutely froze in room. It was warmer outside than inside. I had heater on 22 celsius and it said heat but cold air came out of vent and it stayed at 19 or 20.

The location is kind of in between 2 busy hubs (SOGO and Xi men ding), so you're not in the heart of the action. Breakfast options were humble and tasty, with an effort to change the menu daily. We noticed that to prevent food wastage, they stop replenishing food items from 9am onwards. Hotel lobby was also very grand and the size of the room was also nice. We stayed in room 808 and loved the walk in wardrobe which was big enough for 2 people's clothes to be hung up. Staff were also courteous and friendly.

The hotel is old and it's visible in the maintenance of the rooms. Shower had mould and smelt musky and the interiors were definitely dated. We decided to extend our stay anyway for another 4 nights and on our last morning, wanted to get a massage and then come back to the hotel to shower before heading off, so we requested for a 1h late checkout, which was strictly denied. The hotel was not packed nor busy as we'd checked earlier, so we thought this inflexibility was not a very nice experience.

The location was quite good, around 15 minutes walk to the closest metro station as well as the train to the airport. The room was spacious, especially the bathroom. The internet speed was good. The breakfast was amazing with many local delicacies, and it was also slightly different every day.

Our room on the 7th floor had no window, which made the room feel claustrophobic despite its great size. In addition, the gym on the 11th floor is tiny, equipped with only two treadmills, three bikes and one bench. There are no free weights in the gym and no machines for body building, really nothing.