1) The view at the last floor (panorama restaurant) with its view over Stone Town and the sea. It is called Horizon Hotel for a reason. 2) The kindness of the staff. All very kind. 3) The colonial-time furniture in the room and the public area like the staircase. Lots of wood from back in the days. I hope the hotel will never change it, it truly is a charm. Go there if you like history, skip if you seek modern comfort.

There sadly is no elevator... If you are 4th floor, you walk 4 floors multiple times a day. By the way, the restaurant is on 6th floor (also for breakfast) so overwheight people, be careful. Another negative point was the leaking and unstable bath tub for taking a shower... Hold tight, don't fall. The choice for breakfast was: "You get what we have, not what the menu says"... A bit on the low end.

The location was perfect wouldn’t have wanted to be anywhere else. The staff were amazing, truly made you feel at home, so welcoming and helpful and really went above and beyond. Would highly recommend and if there and have any issues or request at all trust that the staff will rectify and deliver. Also, try the spa next door I had foot massage and aromatherapy message and included the feet and head Tanzanian massage which was an extra treat and a uprise to me and great prices. as why I went back for another treatment. Thank you to all you all.

I liked everything. However, think breakfast cards should be given per person not per room and to check phone lines from room. But again, housekeeping like all the staff were so polite and helpful and very welcoming and serviced our rooms every day and came quickly with extras when we asked for them. Its a shame it’s such a journey from London otherwise I would be back sooner. I don’t often give reviews but this was truly deserved. They went above and beyond and the location was perfect. For the price couldn’t fault it. Our room was 102 and had a nice balcony too and view over the courtyard.

We had a wonderful experience at the horizon palace. Fresh juice and cold towels on arrival. The rooms were nice, big and airy. The facility is Very central and at the heart of stone town Zanzibar. The staff were amazing, willing to help, readily available and ever smiling The roof top restaurant is the icing on the cake. The view From up there is fantastic. Not forgetting the food, nice sushi rolls and cocktails good service too. Will definitely come back.

1.Very close to airport 2.Very close to Stone Town 3.Excellent staff and management

Second time at this very central hotel in Stone Town, everything was good and i will come again in the next future. Location, restaurant with great view are big plus.

Good location

All was ok

We stayed here during Sauti za Busara music festival. The location is great. Very easy to walk everywhere.

The bathroom did not function well. The shower head was not attached properly and it was not easy to wash. The cleaning staff removed most of the towels from our room the first day and did not replace them. We were left with just one bath towel. No hand towel. No bathmat. Despite my asking on three different occasions, these were not replaced. I was assured each time that the housekeeper would do it straight away..... but that never happened.

Central location, staff was friendly and they coordinated a tour for us. Roof top restaurant was the best feature of the property.

Sewage smell on the ground floor.

Room was OK, rooftop is great, good view. Staff was friendly but a bit slow. Everyday they spray for mosquitos and do a turndown service.

Some towels were dirty.

The breakfast was both ample and of reasonable quality served in an exceptional environment in the open rooftop garden. The staff were willing and able and were typical of the usual high standard of hospitality that Zanzibaris are justly famous for.

Here are the flaws and a fatal flaw, small thing: nice thing an assortment of coffee and teas but no kettle, could not get hot water delivered. The shower is an aberration, comprises of a flexible hose attached to a portable shower head that was so old and abused it leaked sprays of hot or cold water all over the bathroom. The shower control is decrepit and because of this the inlet and outlet of the hot water tank had been turned off. The hoy water had not been turned on when we arrived and the switch for this was not obvious.