The staff were helpful and attentive, the room was modern and beautiful, food was amazing (especially for a coeliac -gluten free). The hotel was close to the BTS and malls. And there was a beautiful pool. To go into more depth; Room - cleaned daily, loved the clean white sheets, and the AC. The fridge was a nice addition, daily drinking water, and lots of toiletries. I like the layout of the room with lots of storage space for unpacking. The TV had netflix which is a blessing when you want a night in. The staff were amazing and added extra touches to the room as I was staying here. Eg extra towel, bin. The bathroom had a walk in shower, with great shower water pressure. The balcony was also a plus. I truly felt spoilt and at home Food - there was so much choice, as a coeliac (gluten free) options was really important. For breakfast there was daily bread, cakes, muffins, pancakes. In addition to the usual continental, fresh fruit, salad, a selection of tea, coffee, juices. The was an egg station too , a selection of pastries, jams and Asian/Indian food. I also had dinner one night and loved the pasta and starters. The chef was fabulous and advised that if there was anything in particular I wanted he would do his best to prepare it. Gym/pool - very convenient to have these options. Gym is 24 hrs. Pool was 7am to 7pm - (I think) towels were also provided. It was nice to be able to take a dip in the morning or after a long hot day. Location - very convenient the BTS - Nana was a 2 min walk. Grab is also available. McDonald's was on the corner. Most malls were on the main road. Easy access to the markets too. There was a supermarket opposite the hotel and 7/eleven was just a short walk. Overall the staff are super helpful, concierge recommend many places to visit. The lounge also had a lot of seating if you wish to enjoy a drink before going out. Luggage storage also available on the days you checkout/check-in.

Nothing.

Staff were Excellent. Breakfasts were great with plenty of choice. Kris the Customer Support Manger was exceptional. Made our stay all that better when we required a room change.

Clean, very near a BTS Skytrain station, and hospitable!

The water pressure is a bit inconsistent but that’s it really :)

Positive Aspects: Location: The hotel’s location is excellent. It’s conveniently situated [mention specific details about the location, such as proximity to attractions, transportation, etc.]. Room Cleanliness and Quietness: I was impressed by the cleanliness and tranquility of the rooms. They were well-maintained and provided a peaceful environment for my stay. Spacious Rooms: As a solo traveler, I appreciated the ample space in the room. It allowed me to relax comfortably.

Breakfast: Unfortunately, I found the breakfast disappointing. Unlike my previous visits before the recent renewal, the options were quite limited. I missed the variety and quality that I had experienced earlier.

This hotel is right next to a lot of Middle Eastern restaurants, which is great as you can have a choice of food. It is also in walking distance to Bumrangrad hospital, which is convenient. The pool is relaxing, but there are limited loungers. The rooms are clean, however, it is difficult to get connecting rooms if you are a family. The reception staff are lovely and very patient.

The foyer of the hotel smelt of sewage most days, which was a little off-putting, especially when eating at "The Coffee Club" which is attached to the hotel foyer.

The rooms boast modern, beautifully appointed interiors crafted with high-quality materials, providing guests with a visually stunning experience. From the sleek design to the inviting common areas on the ground floor, every detail reflects the standards of a 4-star hotel. Guests can enjoy a superbly comfortable bedding experience, while the welcoming, friendly, and attentive staff genuinely enhance the overall stay with their genuine interest in guests. The remarkable value for money further solidifies the appeal of this establishment.

The volume of the background music in the hotel hallways could be slightly reduced to prevent it from being heard from the rooms in the morning.

I have nice stay, and we like the hotel with good people and nice location, good rooms and good breakfast and easy transportation nice square shopping and markets including the restaurant at area different people different culture

I have stay at this hotel more than time with minimum of 2 rooms 2 weeks. But due to my flight schedule I have ask for late check out and was asked for additional charge for each room which not Feary special when you have been at same hotel more than time with 2 weeks stay and 2 rooms

The Front Desk, Concierge & Bellboy, Coffee House Staff, the Security Guards and the Chambermaids & laundry Staff they were all very nice, polite & helpful. My appreciation Thanks goes to Lady Zura & her Staff Coffee House. Also Lady Truck & three others i could not remember their names. 🙏🏻😘👼♥️🙏🏻

What i don't like i will take it up with your management on my later date there sometime in July Thank you.🙏😘👼

This hotel was situated in a great location of Sukhumvit, just steps away from Nana BTS and many restaurants. The staff were all very friendly and greeted us every time we walked through the lobby when entering/exiting the hotel or heading to breakfast. Chris, the concierge, was so helpful in providing recommendations for sightseeing around the city and dining in the area. I also loved the level of security that this hotel offered, with a guard standing by the entrance and by the elevators at all times. The room was excellent and offered plenty of storage for the three of us. We requested a rollaway bed and it was setup prior to our arrival and matched the other beds in the room perfectly in terms of size and quality of comfort. All of the beds were soft and comfortable. The bathroom was large and spacious with both a shower and a stand alone bath tub. The shower water pressure and temperature were pleasant and we never ran out of hot water. The setup for breakfast was so beautiful and I loved the displays of the baked items in the center table. I ate from the omelet station daily and enjoyed the rotation of other hot breakfast items throughout the four days we stayed. The fresh juices and tea/coffee were also delicious.

There were a few occasions where the wifi would cut out for several minutes at a time. It would use last about 5 minutes or less and happened at least 3 out of the four nights we stayed. It wasn’t a big deal, but just a little inconvenient.

Amazing location - in the hub of Bangkok markets Lovely staff - very helpful Very close to Nana BTS station - convenient Many halaal options in the vicinity Spacious clean room

Shower situation - drain would block as soon as the shower is opened, so water would flood the bathroom within minutes. Spoke to hotel staff about it on the first day, issue wasn’t resolved. Showers also take very long to get hot, and at max the water still isn’t very hot Taxis take very long to get to hotel because of traffic on the main road (not an issue with the hotel, but more with Bangkok in general)